Would not recommend this agency to anyone. Stay far away! This agency is unorganized and underpays…read moretheir staff

I loved working with Lorain and George. They did a phenomenal job taking care of our dad and we…read morecould ask for a better agency. Thank you!

Joanne is the rudest unorganized manager I've ever worked with. She has no knowledge about work…read moreethics or how to handle conflict. She's never wrong it's always the employee. I worked here and I enjoyed the job. I just didn't like the way Joanne spoke to me in certain situations. They state that this company is a living assistant company....it's not! Stay clear of this place as they have no one but Joanne to answer your questions...no HR no payroll just Joanne and she doesn't like to be wrong!

From the owner: Lifeline Nursing was founded in 1990. For over 25 years, we have consistently provided quality…read moreservices to all our clients. We match our employees experience, skill, and personality to our clients needs. By matching skills, and personalities, we achieve a successful client - caregiver relationship

We have a wonderful aide named Juicy she is amazing,kind,caring…read more My dad could not be happier she does everything she's asked to do while making my Dad her Priority while watching his safety at all times. She is that one of a kind worker that you can only hope for and is an asset to this company I think her heart is bigger then she realizes. God Bless you Juicy for goung above and beyond for my dad John and Kim

Very disappointed. Very inconsistent with different staffing handling my Aunts case and not having…read moreconsistency. Frequent last minute calls to cancel.

My mother received adequate care through constellation. However following her death I had a…read morehorrible experience with someone in the office named Tara. She repeatedly reminded me of my mother's death while providing no information and laughed at me over the phone. She made a painful experience that much worse. If you're connected to her, ask for someone else and save yourself some heartache.

It is sinful that an agency such as Constellation is allowed to run, even during these difficult…read moretimes in the health care field. The unprofessionalism and negligence of the so-called administration is unacceptable. Undoubtedly our mother is just another number to this agency, but Constellation can at least pretend that they have it all together!

My family was looking for a caregiver for my father. After some research I called Homewatch and…read morespoke to Matthew Peterson. He was wonderful, actually. He and I spoke two more times over the next few days and then we had an in person meeting that included my mom and sister. We were so encouraged. And hopeful. Matthew told us he had five potential caregivers on his team who he thought would connect well with my father. The next day, Monday, a wonderful woman came to stay with my father. We thought we were so fortunate that we chose the right agency! The next evening, Tuesday, the caregiver did not show up. Matthew apologized profusely....said he had a zero tolerance policy for a no call, no show. My family went without a caregiver for that evening. On Wednesday, Matthew sent another caregiver, also very nice. On Thursday, she did not show. After quite the heated discussion between my sister and Matthew, he assured us via phone and email that he had another caregiver that would be coming on Friday. Matthew said he would be at my mom and dad's house too, in order to make the introductions. Although Matthew did arrive to make the introductions, no caregiver ever showed up. We promptly fired the agency. Three no shows in the first week....very disappointing and disheartening. All the time researching, the phone calls, the meeting...all the time that we took with Matthew...was a complete waste of time. If I could give less than one star, I would; however, Yelp requires at least one star. If I didn't know any better, I would think that Homewatch Caregivers is a scam and not actually a legitimate agency. Lia Esposito

From the owner: Homewatch CareGivers of New Haven provides a wide range of home care services in the greater New…read moreHaven area, including Branford, Milford, Woodbridge, Hamden, Orange, West Haven, and other nearby communities. Our team of compassionate caregivers will work with you to create a personalized care plan to address your loved one's needs. When you or a loved one are recovering from surgery, coping with a chronic condition, or simply aging in place, a helping hand can go a long way. Compassionate elder care starts here. Contact us today to schedule a free consultation.

I trust the smart staff of Maplewood, Orange. I feel confident that my family members are well…read moretaken care of in their final glory years.

Highly recommend! Mike and his team are amazing -- friendly, professional and detail oriented…read more Focused on fair pay for staff. Fantastic job doing a one-time whole house cleaning. Little details like stamping TP ends, wrapping lamp cords neatly and leaving woodwork shining show their commitment and dedication. A+++

I've used Nova Home Care of and on for the last four years. The specialize in Ukrainian aides…read more These aides are fine, hard workers and have a lot of empathy for the client; however they usually have no English skills. The patient is left using hand signals and grunts which will get everyone by but for long term it's discouraging. You've got no one to converse with. There is no ability of the aide to provide companionship. The last one I had I bought her a book on Amazon. English for Ukrainians. I was willing to spend an hour a day with her but she refused to learn English. She was going back to Ukraine, so why bother. She refused to change her hours because her husbands dinner came first. As for the office staff. None have experience as aides so they tend to be too patriotic and self righteous about their employees. The patient isn't always right with Nova Home Care. Over all if you get an English speaking aide you've attained a lot. Except for the one I currently have who has a mental disorder. The psychiatrist packs her full of drugs so she doesn't become violent. She's a black American. Her English is fine but she's asleep half the time. There you have it.

From the owner: We strive to be the provider of choice throughout the State of Connecticut for home care services…read moreand employment by providing excellence in client care while promoting a work environment that fosters individual growth and diversity.

This company has been fantastic. My wife and I both work full time and we have a toddler, so messes…read moreare frequent and time is in short supply. They provide quality service at a very good price, and are fantastic to work with in terms of scheduling. I'd definitely suggest their service to anyone.

Our family was using another company for my dad's needs that did not work at well at all. I called…read morePolish Care Services, and they sent out Anna! When I called dad the first day I asked how it was going he said ummmm and I thought oh no! He laughed and said she has not sat down since she got here. She not only took very good care of my dad but the house was always clean. My dad loved when Anna would come and would give her a big hug! The company as a whole was very easy to work with and would return calls immediately if needed. Thank you Polish Care Services dad has passed on but I will highly recommend Polish Care Services! Juanita Dutton Glastonbury, CT

Honestly Im still using them, but the communication and training is an issue. I think the care…read moregivers need to be taught a few things about cleaning, elder respect and psychology of patients with dementia and how to coax them to do things they need to do, like bathing, changing their clothes regularly and other personal hygiene stuff. Also the caretakers need to clean the areas most used by the patient more than once a week, especially bathrooms. I was told when i hired them that i didn't need a cleaning company or a pet care person any more , so I let them go . The girl also had a car for transportation which is no longer the case and its a big issue for an elder to be stuck with no freedom especially since we took away his car and license for safety concerns. I was also told that she would water plants . This all seemed a reasonable expectation for $10000 a month plus $70 dollars each week for food. Its expensive as hell. Now the story changes as the employer and employees change ,and it becomes an effort to get the proper care. Experience is lacking and training is really needed, so is consistency. I wont say they are terrible, because there are really horrible companies out there that are just taking advantage of people and throwing anyone in there, but when i hire someone to care for my parent, i don't expect my parent for whom I have POA to be calling the shots and telling the person what to do and what not to do especially when they are not the one who signed the contract. I just want my parent cared for and protected and living in a clean safe environment which requires an individual to walk around the home and make sure its safe and clean and healthy . I expect fresh air to be let in and being a fall risk, for the parent not to be left alone outdoors. It concerns me that the health of the care takers also seems to get worse and worse and weight gain is obvious and to see them sitting more often than my elder parent is an issue especially when the elder parent needs to be motivated to move and stay limber when over 90. This is not a job for everyone, mentally it takes a toll so the health stuff is understandable, but I'm paying a fortune for this service! One other note: I had spoken with the company about finding a more appropriate match for my parent and they didn't even discuss it with my parent which caused my parent to freak out and verbally go off on me when told with no notice they were removing the help he so loved from his home and replacing them, even though my parent complained about them constantly. My parent told them that day to get lost, fire her and ill hire her myself. Come to think of it my parent complains about me every day too. Maybe I should be fired. Oh wait I cant be I'm stuck with this responsibility whether i want it or not. Its not easy!

I arrived for a shift this morning to find another girl there to cover for me. There was a lot of…read moreconfusion because I didn't know why someone would be there to cover me when I hadn't called out. Called the company and spoke to M. M says she has it listed that I quit my job on Friday, but I never did. Calling Friday to unfortunately have to request to cancel a shift due to emergency unforeseen circumstances with my childcare, I would have expected to have a little more understanding during a global pandemic with school being out- but I didn't get that. I did inquire about any options I would have available regarding unemployment goes, but never physically or verbally quit. Ended up speaking to K in HR, and told him what had happened and that they said I quit when I didn't. He was of no help. He said it stands where it stands right now and that's it. An inquiry about unemployment options and having to cancel one case wasn't a full on voluntary invitation to terminate me and then say that I quit my job. They did what they did because they were upset that I had to cancel last minute. That was a very unprofessional move on their end , not to mention a direct reflection of how their company works . Also, they operate poorly. Every person I have cared for complains about the lack of relationships they have with caregivers because there are so many in and out. The say they give you bonuses and gas money for picking up cases last minute but I have yet to see any on my paystubs and I had been working there for about 6 months. I would not recommend visiting angels for care, nor would I recommend visiting angels for employment. The pay is low, survivable at the most, especially the nearly triple the rate they charge an hour, compared to what we are actually paid. They are greedy. You don't get to build solid caregiver/client relationships because you're always being jumped around. The staff has a few rude ones working there and I expected more especially during a pandemic. Stay away. They did something very wrong and unprofessional. Please look around, read reviews and hire private care. This place is terrible. Again, go elsewhere. Ps. Thank you for admitting you terminated me. Totally goes against what you as well as HR said to me on Monday about "quitting and requesting to be removed from my shifts..." after all, that is what your notes said, right? I have to screen shot that and save it... you slip up is very much appreciated.