We are so pleased with our new Ford Explorer and with our entire experience at Carey Ford. Jeff was…read moreso informative. He answered all of our questions and gave us great advice. Before we left with our new car he took the time to walk us through all of the features and settings. A small town dealership with great service and a hometown feel. We did not feel pressured at all. Jeff provided us with all of the info we needed and gave us time to discuss our options. We highly recommend!!

This business is not interested in making customers happy. My car went in one day and the next…read moreday, the car would not start. I called and the response was "we can get it in next Thursday", instead of "bring it down and we will look at it immediately." No interest in correcting the problem. No interest in trying to ensure their customer is satisfied by properly repairing the vehicle in a timely fashion. I was laughed at when I called to inform them my vehicle was not working after picking it up the day before. This place is a joke. Do not take your vehicle there. If you do, it will take five days to "get it fixed" if they can even do that.

Great Service! Fixed our leaking tire & back on the road in no time !…read more Always fast & friendly !

Got charged $150 for a headlight and a piece of ground wire, ok, thats fine. I didn't have time to…read morefigure it out myself, so I was okay with paying the idiot tax, but then my alternator belt blew two days after they fixed my ground problem? Ok, its not a great car, I'll chalk it up to coincidence. Replaced the belt, brand new belt broke the next day? Closer look revealed my crankshaft pully had been cut on. Not broken or split, like an old part or like something banging around in the engine, nope, a nice clean even cut. Fresh cut, with no wear. I guess they thought I was a mark. I replaced the crankshaft pulley myself. Next time I have an electrical problem I'll figure that out myself too I guess. You can't trust these guys, thats for sure. I hope they close down. This is not how you get repeat business, boys. You won't get any more of mine.

If you want an honest, fairly priced auto repair service, choose automotive electronic service…read more They can handle almost any repair you need. They really know cars & will take care of you in a timely manner. I would recommend them to anyone!

I have purchased 3 new vehicles in the past 4 years from this dealership. Shaun, my salesman is…read moregreat to work with and there isn't a better service department anywhere. Cherie, in finance is great and always willing to help. To sum this up ......I keep going back to this dealer because of the wonderful employees they have.

Service Dept is not good / incompetent. I had an ongoing…read morepower steering issue for 3 years on my Ford I bought there. They were unable to fix the issue (either incompetent or unwilling). The Ford Company put a extended 10 year warranty on the power steering cause they knew they had an issue. The power steering completely went out (in year 11) and now Reineke Tiffin Ford wants to fix it for $2,650. If they would of did the right thing 3 yrs ago it was covered under extended warranty. Dave Bruns

I have been a customer to fix my car and recently my fiancé's truck. What we thought was a simple…read morealignment was much more. They called to let us know what was going on and the cost before proceeding with the repairs. Thanks for everything guys!

We pulled into Kill Brake & Wheel after our car's brakes started making grinding noises and seizing…read moreup on our way to Disney. With 3 kids and a packed car, we pulled into Kills at the crack of dawn. Brad the owner, opened early and had us back on the road in less than an hour. They were amazing and saved our trip.

AMAZING! We were traveling from Columbus to Detroit and broke down on 75 on a Friday afternoon…read more After being towed to the shop they rushed to get the needed parts and stayed late to get us back on the road. They were so kind and trustworthy. We can't thank them enough!

We were on the road and heard a noise from a back wheel. We just had new brakes put on and Keith at…read moreT&J took the wheels off cleaned and tightened them. They charged us nothing. I wish we lived here instead of MI they would have a customer for life! Thanks so much God Bless!

Rich was incredible! Twice her came out for a tow (once for progressive and once for AAA) and both…read moretimes he was timely, friendly, and genuinely interested in helping. The first call he was able to get my car started with a jump and void the tow, the second time he helped me with a clutch issue! Highly recommend!

My truck broke down on me in Findlay, I called these guys, (among a few others), first to see if…read morethey could tow me to Kenton then to inquire about their prices. These guys were by far the least expensive! (I was paying out of my own pocket) Although I had to wait quite a bit for them to get to me. They did tow me home. The operator was professional and a good guy. I would definitely recommend them to anyone looking for this type of service.

Chris was my mechanic for over six years, and was sad to part ways due to a relocation. He always…read moretook great care of me, and was always honest about my car issues and the best course of action to fix said issues. I'll be fortunate to find another mechanic that's as honest and dependable as Chris.