This office is great for my annual check ups. Melissa Butts is attentive and cares about her…read morepatients. My favorite part about this office is when I need to be seen for a sick visit they have the pull up service and don't even let you leave the car for testing and eval.

This office has gone downhill. I was a patient for a long time before moving out of the area…read more After moving back, I tried them once again, and it has been one disaster after the other. The receptionist submitted the wrong lab test order to the lab technician when I checked in for my scheduled lab appointment. As a result, I had to go back for more blood to be drawn, costing me more time and money. This is not the first costly mistake that I've experienced here, nor, sadly has it been the last. There appears to be little to no communication among the office staff. No one can answer any questions, even simple, general questions that would normally be handled by competent office staff. Instead, the patient is handed off to someone else, who in turn either can't or won't answer questions either. The onus is on the patient to figure out their processes, yet asking questions to understand that process or to try to resolve an issue, is actively discouraged through rudeness and passing the patient off to someone else for an elusive answer that never comes. No one listens to understand what the challenge is, nor do they show any interest or initiative in resolving the actual issue. Solutions are non-existent and, as a result, the quality of care has deteriorated significantly. The problem appears to lie with the office staff rather than the nurse practitioners, who seem to be competent and capable. Perhaps better training for your office staff on clear processes, problem resolution, and setting of expectations will prevent more patients from leaving before you no longer have a viable practice.

I have used Cantrell Center for physical therapy on two occasions. Both times were extremely…read morepositive. The first was for frozen shoulder (the other shoulder froze shortly thereafter). Thanks to the excellent care I received, I can now extend both arms straight upward. The second (most recent) time I used them, was after I had been to another PT center (Cantrell did not have an opening for the care I needed). (Note: the other PT center did a good job and would get 4-4.25 stars) but I still had a burning pain in my right hip area. Thankfully, Ms. Tassie Cantrell was able to squeeze me in to their very busy schedule. After only about 8-10 visits (and my faithfully doing the prescribed exercises at home) the pain had 95% left. When the pain returns every few months, I simply do the exercises for one or two days and it goes away again. The care and attention Tassie (Cantrell) and Braxton (Hurt) gave me was amazing. I want to be clear; they did not just give me the standard exercises I had been doing for the hip pain. They took the time and had the skill to identify both the root cause of the pain and more importantly to the success, a key secondary contributor. Tassie and Braxton then identified some nonstandard exercises that addressed both issues. Bottom line, Tassie Cantrell, Braxton Hurt and Cantrell Center Physical Therapy all get my sincere thanks and my highest recommendation. Cantrell Center would absolutely be my first choice for physical therapy. Even more so if the issue is difficult to address.

Here with my dad. First timer...First off it's easily accessible from Watson Blvd. as you can see…read morefrom the pics it's a nice facility. Highly recommended by friends and physicians. We arrived 30 min prior to appointment in which I'm glad we did quite a bit of paperwork. Hint hint arrive b/t 20 to 30 min of appointment. The lobby area is spacious. Seating arranged due to social distancing. Front desk associates greeted us with a smile and asked if we remembered to bring the work order. Thank goodness I remembered They will not accept any patients without it. We waited 15 min in the lobby before called back. This appointment was more so of a consultation. We discussed the issues he's having and possible treatments going forward. Tess is awesome! She thoroughly examined him. Very patient and attentive. She recommended 6wks of PT along with pool exercises. We are looking forward to working with her.

I spent at least six months at the Pavilion doing my rehab. I arrived using a walker with no…read moreconfidence and so many questions about my future. I left stronger but more importantly, that I mattered to this group of people. Kelia Brown and Chontarous Jones, the ladies at the front desk are the first people that you meet. Never did they not greet me with a smile when I arrived or with a smile when I left. They were so good to my wife that I had to remind them that I was the patient not her! Just two courteous and caring ladies. Thank you. So my initial evaluation and most of my rehab was directed by Tyleka Moore. Ty brought me from a place of uncertainty to belief in myself. All with a nice smile and a great attitude. Now, since I had a few sessions, I worked with the other PT members. Kasey, Rachel, Shelissa, Travis never made me feel unimportant. They are all wonderful, hard working, and helpful. I have watched them work with patients in wheelchairs, amputees, and people like myself who needed assistance to walk. Everyone got the same care and great care from all of them. I spent some time with Travis and I have a lot good workouts under my belt with him. Just a good dude who is dedicated to his job. Closer to the end of my sessions, I was assigned to the newbie Carly. She is a perfect addition to the team and helped me make my final push out the door. She is just as wonderful and helpful as her team mates. The hidden gem in this place is Tim Nobles from O/T. I didn't need O/T but that didn't stop Tim from meeting me and my wife. I spent some time with Tim and some good memories were made with him just talking and having good laughs. His co-workers Kortnee and Amber were just as nice and courteous. This is a great place to rehab close to home and worthwhile. One day soon, I plan to go back and visit this fine group of human beings just to say hi and thank you! God bless you all.

friendly professional front desk personnel ..p., peaceful…read moreatmosphere therapist caring will work with you takes into consideration how you are doing Kasey is terrific

My husband had his yearly appointment recently at CHCS in Macon. When Laquita Holloway opened the…read moredoor to call him back his face lit up! Laquita always brightens his doctor visit with her kind and caring personality Dr. M Patel was great too. Thank you for giving my husband great care!

Although they portray themselves as caring for a patient's health, they are far from it. Refusing…read moresimple requests from a disabled patient for a brace, they pass it on to a sports medical doctor review before hand. Instead of their own capabilities they wanted a limited income person to spend additional money on something as simple as a knee brace. And now, with prescriptions that a person has taken regularly for years (from this doctor) for diabetes, we have had to spend from our limited income because they wont answer phones, or messages left behind. We started calling 2 weeks in advance and still nothing. Even the pharmacy called them multiple times and got nothing. They are woefully arrogant, seriously incompetent and if anyone needs a real doctor - DON'T GO HERE!

If you are suffering from severe back pain and it's not from any injury, Georgia Spine &…read moreOrthopedics will not take the time to help you... you are on your own and that's from their own receptionist. What kind of place will not help a suffering person! Georgia Spine & Orthopedics sound like a place where they specialize in gouging insurance companies and no amount of money will be able to settle any kind of severe back pain!

Quality of care is amazing. The doctors really go out of their way to explain everything that is…read moregoing on and more importantly, your treatment plan.

Some of the best medical care that I have ever received. Doctors, nurses, PAs, admin were all very…read morecaring, professional and intent on getting me well. Both the ER and the main hospital after admission were just as great.

I rarely feel compelled to publicly criticize a medical professional. I understand that emergency…read moremedicine is demanding, stressful, and often thankless work, and I have tremendous respect for the education, discipline, and responsibility required to practice medicine. However, my family's experience with Dr. Arjun Arya during my mother's emergency room care was troubling enough that I believe it deserves to be addressed. A medical degree commands respect for the work required to earn it. It does not place a physician above the patients and families he is entrusted to care for. Throughout our interaction, Dr. Arya's demeanor toward my mother and me was, in my opinion, unnecessarily dismissive, condescending, argumentative, and egotistical. Reasonable questions were repeatedly met as though they were challenges to his knowledge or authority rather than what they actually were: a family attempting to understand and advocate for someone they love. There is an enormous difference between confidently explaining a medical decision and becoming argumentative when someone asks you to explain it. Perhaps equally concerning was the apparent assumption that because we entered the emergency room as a patient and family member, we must therefore have little or no understanding of medicine. Dr. Arya, you simply do not know who is sitting across from you. A person does not surrender his or her education, intelligence, professional experience, or credentials upon becoming a patient. Nor should a physician assume that a family member asking questions has no medical background simply because that person is standing beside the hospital bed rather than wearing a white coat. The person in front of you may be a nurse, physician, pharmacist, chiropractor, paramedic, therapist, researcher, or another healthcare professional. They may have spent decades working within the medical field. They may even possess a medical degree themselves. You simply do not know. Speaking to people as though they could not possibly comprehend the medicine being discussed is not education--it is condescension. That attitude became particularly apparent when Dr. Arya made remarks to the effect that a chiropractor is not a "real" medical professional. There are legitimate distinctions between a Doctor of Chiropractic and an M.D. or D.O., including differences in training, licensing, and scope of practice. Those distinctions can be explained professionally without belittling another licensed healthcare profession. More importantly, disparaging another profession contributed nothing to my mother's emergency medical care. It only reinforced the impression that credentials or opinions different from his own were somehow unworthy of respect. I was also deeply troubled by statements regarding certain aspects of my mother's care that, based upon the information available to us, did not appear to accurately reflect what had occurred. When someone's health is at stake, patients should be able to expect honest, accurate, and transparent communication from the physician responsible for their care. A family asking questions is not an inconvenience. A patient requesting clarification is not insubordination. And someone possessing enough knowledge to question what they are being told is not a threat to a physician's authority. Bedside manner is not about charm or personality. It is about professionalism--the ability to communicate difficult information respectfully, answer reasonable questions without hostility, listen when a patient expresses concern, and remember that the person lying in that hospital bed is a human being who deserves dignity. My mother deserved that dignity. She deserved clear communication. She deserved honesty. She deserved to have her concerns taken seriously. And she deserved a physician capable of answering questions without allowing the interaction to deteriorate into what felt, at times, more like an argument over who was the most knowledgeable person in the room. There is tremendous value in medical knowledge, but knowledge and humility are not mutually exclusive. A degree may establish someone's qualifications to practice medicine. Character, integrity, humility, compassion, and the way a physician treats people when he holds a position of authority reveal what kind of physician he chooses to be. And one final thought, Dr. Arya: not everyone you encounter is beneath you, and not everyone asking you a question is uninformed. Sometimes the person questioning you understands considerably more than you have assumed. We may do things a little differently here in the South, but treating people with basic dignity and respect should not be a regional custom. If contempt for patients, their families, and other healthcare professionals is the preferred approach, perhaps Chicago was the better fit after all.

Great urgent care. I've been there twice. Great…read moreservice. Online forms can be completed to speed up the check in process. Desk clerk - nice and friendly. The interior decor is very clean and modern. New establishment. Short wait time. Competent workers. Get seen in am appropriate amount of time. I'd recommend this location - watson blvd

I haven't been here since Peach Tree took over Apple Care. I came for a follow up. I was blown away…read moreat the outstanding professionalism and customer service at this location. I usually go to Med Stop in Bonaire, but there is no comparison. The doctor on staff today was Dr. Monde-Jones. I apologize that I cannot remember the nurse that assisted me, and her name does not appear on my paperwork, but both were fantastic. The nurse was thorough in the questions that she asked, and actually listened to the responses. Dr. Monde-Jones continued by asking next-level questions that allowed her to formulate the best care plan for me. A times I felt as if I was talking too much because I'm not accustomed to physicians and medical professionals actually listening so intently without interrupting. Dr. Monde-Jones was very personable and I really wish she could be my Primary Care Physician. Yes, I asked several times but unfortunately she cannot. Regardless, the knowledge and guidance that I walked away with will help me make informed and confident decisions with regards to the direction I take with my medical care. I highly recommend Dr. Monde-Jones and the nurse that was on shift 7/26/2025 at 1030 hours.

If I was rating the Dr's, it would be a 5 star rating. They genuinely care about their patients…read more The staff (receptionist, office staff & nurses) are awful. I would rate the staff less than 1 star. They have no concept of customer/patient service. The receptionist and staff are always gossiping when you go in. You are not acknowledged or greeted. They do not smile. They act like it is a hassle to do their job. They are even rude when you call for a question or to make an appointment. And if you leave a message, no one calls you back. While you are waiting to see the dr, the staff is gossiping about people, talking about food or shopping. Just not a professional or courteous staff! Which is very sad!