From the beginning, the receptionist, Holly, was incredible. She was knowledgeable, empathetic, and…read morehonest. She took the time to explain the repair process, the expected turnaround time, and the reasons behind it. That transparency immediately made us feel comfortable moving forward with their team. What really stood out was how proactive she was. She showed us how to use their app to track the repair status, and she even checked in with us midway through the process. What WOW'd me was the level of ownership and empathy. The collision repair process isn't something most people deal with regularly, and Holly recognized that. She took the time to explain everything, keep us informed, and make the experience as stress-free as possible. She exceeded our expectations and turned a frustrating situation into a genuinely positive customer experience.

I had two vehicles repaired at Crash Champions. The first I was very pleased with and wrote them a…read moreglowing review. The second I had a totally different experience. Not only did they not keep in touch with me, but the repairs were delayed for weeks. Even worse, one of the parts they receipt said was replaced, was either not replaced or failed within 3000 miles. Another shop and the insurance adjuster told me it looked like the original part. The shop would not stand behind their repair. The best they could offer me was to try to get back the amount they paid for the strut, ~$78, when they charged me $198 for the part. Also, there would be no reimbursement for the labor or alignment that had to be done. I have never experienced such a whiplash in attitude from a company before. I will never use Crash Champions again.

Experienced automotive technician, fair dealing, reasonable prices and great quality work! out of…read morethe box thinking! I would highly recommend Tuan automotive .

Absolutely 100% wonderful mom & pop establishment. Honest and will not nickel & dime you to…read moredeath. Plenty of parking. The work has always been in a timely fashion and I've never felt like I needed to question the workmanship or recommendations. I would highly recommend giving them the business over the chain type establishmentments. I support local and small business establishments.

I came in for an emergency small repair on the car I was driving, The team there fixed it on the…read morespot and saved me $750 , Thank you so much for helping me ..... 5 star service

A long-time family friend recommended this shop; she was very pleased with her experience here and…read morethe quality of the repairs. When she brought her vehicle in, it was handled by her insurance company - what she didn't know was this shop does NOT take credit cards. I brought my vehicle in for an estimate & was pleasantly greeted by shop owner. I was provided with a detailed, same-day estimate via email. I set up an appointment & dropped the vehicle off after hours; I used envelopes provided and dropped the key thought the handy-dandy slot on one of the building's doors. The work was completed promptly. The communication was great. The work was done well. Owner and employees encountered were polite, professional, friendly. Experience from start to finish was pain-free. The ONLY reason for not giving Flower Hill 5 stars is they do not accept credit cards. That's right, if there's no insurance involved you're writing a check or paying cash. When you're paying out-of-pocket for damages... sticking it to a person's bank account really rubs salt in the wound.

The service The people…read more The honesty & the attention to detail ! I will definitely return to Avenue Motors for future work and highly recommend to anyone looking for car repair services. Thank you Avenue Motors & Of course thank you Kevin!

I went for my appointment after calling and specifically asked them if they did out of state…read moreemissions and inspections, and they said yes. When I arrived, they were confused about how to do an inspection/emissions test and after 1 1/2 hours they only did the inspection. I ended up having to go to Pep Boys to get the emissions done. My state provides a list of out of state emissions/inspections providers and told them to remove these guys from the list to prevent any other people in the future from wasting their time. I don't recommend them and won't be using any of their auto services in the future.

First Class service by first class people-pick them even if they're a little out of your geography…read more- you won't be sorry!

I was referred to Deerwood Auto Body for repair. They take pride in their workmanship and…read moreattention to detail. My car came out looking brand new. Turnaround time was quick! I would highly recommend using them for any autobody repair. Thanks for a great job done!! TW

Great diagnostic/repair services - but *expensive*. These folks are pro's at figuring out the…read moreproblems with your car (but beware, they will find *all* of them). They are also pro's at fixing these problems. They also came highly recommended by several friends. BUT they are EXPENSIVE. If their estimate seems high to you, do get a second estimate (yes, that may be second best, but that may have to suffice). If you need the best - and can afford it - this is the place.

My first experience at Russ's Wrench Auto Repair. Happy I…read morefound them. Good price for oil change and even free of charge inspection. Didn't push me to pay for any service I don't need, unlike most of other places. Will definitely come back.

Dale and his staff are wonderful. They were quick, efficient and made my car look brand new! I…read morecalled after I ran over a truck tire on 78. Dale answered right away and said bring it down and I'll look at it. He told me it's not as bad as I thought, and told me to come back in a week because he has to order a part from Subaru. I recommend this place! I called other places and they were all booked. It's conveniently located.

Dale and everyone involved did an excellent job with my Ford Edge Titanium. They even fixed my wood…read moredash trim kit after I asked. I will definitely be back if I ever need auto repair. They made the entire process simple and worry free.

I am extremely disappointed with this place. They have had my car for over a month and still…read morehaven't returned it. On top of that, there has been zero communication -- no updates, no calls, no explanations. Every time I try to reach out, I get ignored or no clear answers. This is completely unprofessional and unacceptable. If you value your time, money, and peace of mind, I would NOT recommend bringing your car here. Terrible service and very frustrating experience.

Fantastic workmanship and fair pricing! Highly knowledgeable staff and secure location!read more