On 1/29/26 I took my car to Caliber Collision on Walbert Ave. in Allentown, PA to have the hood and…read moreright side of my 2020 Lexus RX 350 (which has less than 13,000 miles on it) painted because of vandalism done with a knife. Painting the car doors required taking the doors off and removing the car door handles and then putting the car door back on and the handles back in place. I picked my car up on 2/17/26 (the cost was $4025) and I had difficulty opening the front passenger door, but I was able to open the door after five or six tries. I continued to have problems opening the door and went back to Caliber Collision on 2/23/26, I went back on 3/30/26 after I couldn't open the door even after 1010 attempts to open it, I went back on 4/13/26 and they put a new part in but I could not open the door and they kept the car to work on. They had to cut a hole in the outer shell and they ordered a new bracket and put the new door on but it was still the same issue, so they will have a vendor come to see if it is an electrical issue. On 4/24/26, one hour before closing, I got a call at 4:30 that the car was ready and I went in; I was able to open the door. Afterwards, I saw that the trim at the top of the door of the front passenger side sits higher on the door frame than the rear door and that there was a crimp and nine dents in the front door belt molding and a dent in the front door window frame molding as well as that the weather-stripping wasn't completely attached because it was missing some screws. I notified Caliber Collision of their mistakes and corrective work I would have done, at which time he took pictures of the damage they had caused. Because I didn't trust Caliber Collision to fix the work they had done, I went to a different auto body shop to have the moldings dented by Caliber Collision and the unattached weatherstripping replaced at a cost of $566.45, and they pointed out to me that the reason that Caliber Collision had difficulty putting the moldings on, which dented them, was because they put the skin on wrong. I asked Caliber Collision to be reimbursed for the costs of fixing their mistakes because of not trusting their work and the lifetime guarantee I was given and that the dents resulted from the skin not having been put on properly, but they refused to do so. During these times that I went back to Caliber Collision, I was told that the problem might be the wire, it was probably the seal which can stick because it's new and that it needs a couple of days of warm weather, it is probably the latch and a connecting rod, there might be a short in the system not recognizing the fob, maybe there's a short there where it thinks it's locked or unlocked. I was also told I shouldn't be afraid to force it, there must have been was previous damage to the door handle, I should have called on 2/20/26 rather than wait until 2/23/26, she checked it before I picked it up and was able to open it, the problem is the latch wire because it's not catching where it's supposed to catch and hold it, the latch is difficult to get in place when the door is shut, there was a problem with the original one, and Lexus should do a different design on the latch. On 4/24/26 when I asked what had been wrong, Nicole said "everything" and they had been sent a faulty lock rod and a faulty latch and they had to break the old trim panel. The technician said there had been a problem with the rod and hadn't been enough tension because the rod didn't want to go catch in order to release the latch.

My first experience with a body shop was at Supreme, and I must say if exceeded all expectations…read more Now, this body shop came highly recommended from a close friend, and I'm glad I went with them. My car had some damage to the front bumper after taking a hit from rebar that fell from a semi, and it needed to be replaced. The staff here were extremely kind, and were willing to work around my hectic work schedule which spoke volumes. I was able to drop my car off, get an estimate, and have it repaired seamlessly. Even working with me and some of the undamaged pieces to lower the total cost. When I went to pick up my car, the first thing I noticed was the clean new bumper that looked immaculate, it was placed perfectly, and color matched correctly. After looking it over a bit, I had also noticed that the staff had taken the time to wash my car and shine my tires! I went inside shortly after to pay for the repairs, and was greeted with kind hellos and family like atmosphere! I gladly paid and went back to my car and when I opened it to my surprise, they had even cleaned and vacuumed the inside. Talk about a staff that takes pride in what they do! This company went above and beyond and has exceeded all expectations. I'd direct anyone here, even family!

These guys are great! They under promised and over delivered. I had a minor repair that most repair…read moreshops would've charged me a couple thousand for and this was done under $1000 with great workmanship. The customer service is wonderful and they were faster than unexpected. I would totally recommend these guys.

There were more bad things happening then good throughout the whole process. In the beginning I…read moredropped my car off and a week goes by to find out my car was never seen or looked at and I had to constantly call cause I was never updated. Then little over a month later goes by I pick up my car to see my tailgate was still not right. I took it back and it looked like my car never moved to be fixed. At that point I was just done with everything and just wanted to be back in my own car.

Great customer service. Friendly staff. Had work done in 2019 and there was an issue. They took…read morecare of it under their warranty even after almost 6 years. Highly recommend.

If I can give this shop more stars i would! The entire team is extremely nice and welcoming. I just…read moregot my car back today. It looks better than ever!

Had to have some minor touchups done on my car. Left the car with Vinny at noon and picked it up at…read more2:15. The quality of the work done was excellent and the price extremely reasonable. And Vinny is a great guy!

Vince is really nice guy, helped me tremendously with my wife's car so much I brought my son's car…read more Very happy with his work.

Caliber Collision helped us 100% with our damaged vehicle. The manager is trustworthy, reliable…read moreand considerate. If you're in an accident and, therefore, feeling insecure, it's comforting to have an auto body shop that you can depend on to give you an honest and accurate evaluation of your car's damages. If the need arises again for an auto body shop, Caliber Collision will be our absolute go-to facility for the very BEST service.

Extended my completion date 3 times. Some delay is expected due to it being a new jeep. Had my jeep…read morefor 2 months before they noticed the frame was bent. They wait until the day before or day of to extend the estimated completion. Going on 3 months in the shop with no end in sight.

Had a scrape on the side of my car. Keeler's did terrific work and for a good price. Appreciated…read morehis straightforward, honest manner -- no dancing around, no upsells -- and his service. Recommended,

The owner, Warren Keeler is a perfectionist and will do everything needed to get your car back to…read moreexcellent. He's known for doing complete restorations, so he'll be able to handle your fender bender with ease. He's pleasant and friendly and once you go there, you won't choose anyone else for your body work needs. :-)