Brought my EV in for maintenance, needed it last min and Ootmar was the only shop in the…read moreneighbourhood w availability, otherwise would have gone to my usual auto shop. Bro had a terrible attitude from the get go, annoyed that it was an EV, then LMK and I would have taken my business elsewhere. Not only did he not do anything to service my car/fix the issue, billed me for a bunch of nonsense, he took it out for a joyride and left 15KM from 200+ KM when I brought it in. Almost needed a tow driving out of the lot. Awesome ethics.

These guys are great. After another shop wouldn't give a straight answer about whether or not…read morethey'd fix something, and wouldn't give me any price estimate, I went to Ootmar Automotive to get another opinion. They were upfront with what they could do based on the info they had and fixed some rodent damage on the first visit that the first shop didn't even notice. The guys at Ootmar answered all my questions with a lot of patience and passion for their work - they communicated really well and eventually helped to solve a problem with a dying crankshaft sensor. They provided a courtesy car as well, which was very nice. I'll definitely recommend them and go back the next time I need any work on my car!

I've been coming to FORMULA AUTOMOTIVE for many years. I…read moredrive older vehicle. I've had a lot of work done on my car. Ex: engine light comes on. Had car smoked to check for leaks, oil change etc. The list goes on. VINCENT & SCOTT are PROFESSIONAL &.KNOWLEDGEABLE. Their GREAT MECHANICS. PRICES are REASONABLE . I would highly recommend them to anyone who needs to get their car FIXED. Esther M. Quan.

I brought my car to replace all 4 tires, Vincent stripped my lug nuts and tried to blame me that…read morealready damaged, the reason is very obvious that they don't have the correct wrench and incompetent to do their job! After arguing back and forth I didn't see any solution for it so I told them that I will take them to court, and Jerry very harsh and rude afterwards, their attitude so unprofessional I will see you guys in court!!

excellent quality work and very honest people. I have brought two vehicles here and have been very…read morehappy with the quality of the work, the accurate estimate of when things would be finished, and with the bill. On one occasion the dealership quoted me a large amount to repair something. I brought the truck here and the mechanic found it was some minor issue and saved me about $1200. I believe many other shops would've tried to increase the bill with unnecessary work. 10/10

I have used Granville and Avery Automotive for over 20 years and they continue to impress me with…read moretheir awesome service. Honesty and integrity- definitely! No need for catchy hold messages, they just answer the phone. They always offer ways for me to save, and take the time to explain what should be done with lots of advance notice when possible. I can't imagine trusting anyone else. Mel and his team are the best there is.

I took my Audi Q5 to Freds for an oil change and because my engine light was on. I had previously…read moretaken it to the shop at the dealership that I purchased the car from and they advised me that the o2 sensor needed to be replaced for $400+. I opted to wait and based on my girlfriends recommendation, I took it to Freds. Fred's did their own diagnostic and confirmed the same issue and rather that trying to sell the work, they called me to say that the part is under warranty from Audi and to take it back to them for free replacement. Now that is customer service. I will now be taking all of my cars to Fred's. Ps. It would be nice if they washed and vacuumed your car, but I'll let that pass for great customer service any day.

Fred's - your kind honesty (restored? no,) give me faith in automotive humanity. May you be booked…read moresolid for eternity. I write this review in full knowledge that I am bumping myself down in scheduling an appointment as the word is already out about how honestly and efficiently you run your decades old business.

Very satisfied with the professional service Falcon Auto Clinic provided today. Look for Bill…read more 5 stars well deserved. Thanks!

I went to falcon to get an estimate for repairs needed to get rebuilt status for my truck. They did…read morethe inspection and gave me a list of repairs. I asked that they put a cost estimate with the list. They agreed to send it to me first thing the next morning. I called three times the next day. Nothing sent. I called the next day. Nothing. It's now been 5 days through the weekend. Nothing sent. I was charged $140 for an incomplete inspection. With ICBC nipping at my heels for a decision, making me wait this long is beyond unprofessional. Think twice before dealing with this business.

The staff at Burrard Autostrasse were amazing in helping me navigate my car collision process. Sean…read moreManson in particular was extremely helpful & professional - making sure to communicate with me the extent of my car's repairs and how the the repair process worked. Getting into a car accident is stressful but with Burrard Autostrasse you're in excellent hands.

Great shop! They repaired damage on my 2009 Mercedes C350 in one week, used all OEM parts, and the…read morestaff are very friendly. I would recommend this shop to anyone looking for a body shop for any luxury vehicle in the lower mainland. 10/10 service!

Had a very disappointing experience at this shop. I came in for a second opinion based on proximity…read moreand positive reviews, but ultimately left with a very bad impression. I initially came in for an oil change and asked the owner / owner's son, Riaz, to check a few items while the car was on the hoist: the belt drive, control arms, brake fluid, and brake pads. I was completely fine paying for an inspection, and he mentioned it would be easy to check since the car was already lifted. After the oil change, I was told that all of the above items needed attention. Based on his recommendation, I authorized the brake fluid service and belt drive replacement. The old belt was never shown to me after replacement. Regarding the brakes, I was told--both verbally over the phone and in writing on the invoice--that the brake pads were 1 mm in the front and 3 mm in the rear, and that they needed to be replaced ASAP. I found this odd and questioned it, but he doubled down and assured me this was accurate. I was quoted $550 per axle, trusted the assessment, and agreed. I was also given labor quotes for the work and asked to return once I purchased the pads and control arms. The labor pricing was on the higher side, though still lower than the dealership. The parts took about a week to arrive. Once the parts came in, I called around and found another shop that beat their pricing, so I dropped the car off there instead. Midway through the day, the new shop called me to ask whether I actually wanted to replace the rear brake pads, because they measured 6-7 mm remaining and didn't understand why they were being replaced at all. I have never experienced an auto shop calling to confirm work because they believed it was unnecessary and unreasonable. That alone speaks volumes. I returned to Amin's to see if they would make things right. When I first called, I was told, "What do you want us to do? The manager isn't here and won't be back for six weeks." After pushing back, I was told to come in and discuss it. When I arrived, Mr. Amin was extremely confrontational and stated that they "only eyeball the brake thickness." I explained that I came to their shop specifically for a professional opinion, and that I had written confirmation from their invoice stating the rear pads were 3 mm, which was clearly not the case. Had I not chosen to source my own parts, I would have been charged $1,100 for brake work that was not needed. I was ultimately told to "get lost and sue me if you want." There was no attempt to resolve the issue, no accountability, and no professionalism. Based on my experience, I cannot recommend this shop. im out money for parts and labor which i never needed.

Excellent . They really should get a tips. If you read this review please do, we don't want to…read moreloose them. on time, fast, practical helpful smart extemely reasonable. They are a piece of gold in Vancouver - Old school- 5 stars plus

They put my radiator in incorrectly ... clamped it too close to the engine block and burnt a hole…read morein it ... I live in the states so I had it fixed there ... had the mechanic email photos and contact info ... I said I can bring the car in to show them the new radiator and receipt ... they were completely unwilling to fix their mistake ... Buyer beware !

Great service, reasonable pricing, friendly service, my trusted automotive service place.read more