I have been using Ian's Auto almost since it opened . Awesome people great prices ,and extremly…read moretrust worthy . I had to get my car towed in for a simple electrical issue . They diagnosed it and fixed it FOR FREE . I had to fight to tip the mechanic lol . Seriously though , they are a great business full.of good people

Very busy, but seem to be able to fit in emergency repairs…read more Friendly, honest, will not overcharge. Highly recommend this shop Mike C

I have been bringing my 3 Vehicles to Sabi Gill @ North Road Auto for the past 9 years…read more My 1990 Chevy tracker,1992 Acura Integra and my 2006 Honda Civic. The first time was with my 1992 black Acura.The window stopped working so I figured i was needing a new motor.Nope.Sabi repaired a broken wire for a minimal service charge.Off to a great Start. Then the starter problem. I had replaced a starter myself from a rebuilt shop and it was defective.Sabi was able to figure this out.Since then I knew i had found my repair shop. His shop has been doing oil changes,starters,,master cylinders,tires,Brakes Alternaters and services on my cars.Always repaired correctly and affordably. Its nice to see a familiar face at a garage shop with someone who knows you and your vehicles anytime you need auto repairs. Sabis shop is very qualified with very honest and reliable mechanics and I would not take my car anywhere else. I have previously worked at a Chevrolet dealership for 5 years.i would distribute service work orders to mechanics (12 of them) so i have seen the inside of the automotive business. It is with great pleasure that I recommend Sabi and North road auto repair shop for anyone looking for Affordable, reliable and competent auto service! Please dont retire anytime soon Sabi, Thanks Bernie C.

excellent service, fit us in for emergency work and got us back on the road. Would recommend to…read moreanyone for fire or vehicle work.

Adam and Mike took great care of me today. I was in and out in just a couple of hours (without an…read moreappointment) and am extremely happy with the results of their work. They were friendly, professional and definitely went above and beyond to offer excellent service. I highly recommend this location.

Gross. Would not recommend. Outright lied to me when I was younger and more naive…read more Brought in my car years ago for new exhaust parts. They quoted me a few hundred dollars. Brought my car in at appointment time but they sent me away. "Too busy" right now they said. Came back at new appointment time. This time someone had called in sick and they couldn't fix it. Third time there and the employee working only replaced one of the two required exhaust pipes BUT didn't say anything!!!! The other pipe he just stuffed with muffler putty (?!) He dead eyed told me both parts were installed and charged me for both!!!! Liaaaaaars. I went out to the parking lot, looked under the car, which still sounded like it was leaking exhaust and literally saw muffler putty spurting out. Went back in and called them out on it. Wtf?!?!!? Stone faced lie. The owner then got involved and blah blah blah. Fast talking slick eddy. Ended up fixing it as originally said but charged me double than the quoted price. I was a teenager at the time and didn't push back too hard. You tell me if that's how honest, good business is done? I never went back, told everyone I know my experience and everyone else relayed similar horror stories. They've had a bad rep for decades and the only way their Yelp rating is as high as it is, is insiders pumping up the number. Scammers. 100% Would strongly not recommend.

I have been going to Decker's since 1979 when they were located a few blocks from their present…read moresite on Gilley. Always honest, always helpful and always prompt with repairs.

This WAS a GREAT local shop for years when the senior mechanic worked there, but he left last year…read moreand now it's really not up to its former standards. Unpleaseant receptionist and very young mechanics. Recently had my Forester in for an overdue maintenance. A number of lights not repaired, but apparently they all failed at the same time a few weeks later ??? Obviously did not check the alternator which must have been on its last days IF checked. It is now in another shop for replacement....engine filthy with no attempt to provide basic wipe down that usually showed the area had been inspected for problems. Charged me $600 for very shoddy work and 3.5 weeks later the alternator was toast and battery very low. Receptionist? Hey lady, we checked everything 3.5 well ago and all was working well...how should we guess the alternator was failing...you mean by checking the battery and the alternator? Guy at the desk says NO Potential Problems when they did a "full regular check up" but the shop now replacing the alternator has found a number of basic things overdue for repair ..again the car" just happened to need more work" after the $600. bill ? Ive been using Deckers for 10 years and had nothing but EXCELLENT SURVICE and a great neighbourhood shop that was recommended by my neighbour when we moved to Burnaby. Head mechanic quit when the staff turnover happened and I'm doing the same. Zero Customer Satisfaction. This shop has been repeatedly targeted over the last few months by theft attempts so reception agrees it's not safe to leave your keys overnights / just get it in ASAP in the morning. Once the " regular maintenance at $600." was completed, all at the unhappy parts formed a complaints union but they took too long ( 3.5 weeks) to figure out who was on the committee so it's all their fault nothing will be done at the shop to bring service up to normal expectations. SUV must have really enjoyed the time off from it's usual hard driving within a 15 mile range from our house to : dog food store in East Burnaby: to Byrne Road Park ( 8 minute drive from our house) : to go for a long daily dog walk, stopping on the way there or back at Save On for groceries. We avoided Covid like the Plague it is so virtual NO trips anywhe Warning : beware shops who don't guarantee their inspections and work for even one full week. How the Mighty have Fallen is the now the warning! I am a full time caretaker wife with zero car knowledge . The good news is that I can now tell the Alternator from the battery and how to open the front hood and I know thanks to BCAA tow truck mechanics, that the little front warning red battery sign means " it the Alternato Lady, Not your Battery ‍! Yes its tired, but you can replace it after you get the new Alternator. It's not Brain Surgery. Anyone with a great shop in the South Burnaby area willing to share yours ?

Terrible experience -- completely unprofessional and disorganized…read more I had a confirmed tire appointment for 11am, but when I arrived, no one had any idea why I was there. I explained multiple times that I had an appointment, yet they told me they didn't even have the tires in stock. How does that even happen when you schedule people in advance? The whole place seemed confused and unprepared -- zero communication and zero accountability. I wasted my time coming in for absolutely nothing. To make things worse, when I left an honest review about what happened, they actually yelled at me instead of owning up to their mistake. This business clearly doesn't value their customers or their reputation. I'd strongly recommend going somewhere else where professionalism and basic respect still exist

My brother recently booked an appointment with U-Turn Auto Service in Coquitlam. When he arrived,…read morethe staff seemed completely unaware of his booking. He tried to proceed with the service anyway, but the person in charge (unfortunately didn't provide a name) became rude and started blaming him for the mix-up. This individual then said that "Roman," the employee my brother had been in contact with, no longer works there, even though my brother had been communicating with him about the appointment. When my brother decided to leave an honest review about the situation, the person read it, became aggressive, and uttered threats while yelling at him to get out of the shop. Concerned for his safety, my brother immediately left. No customer should ever be treated this way. The level of unprofessionalism and hostility displayed was unacceptable and alarming.

Great service and great owner (John). Within minutes of pulling my car into the shop John had taken…read moreit for a test drive and diagnosed the problem. The price was both fair and affordable. I will definitely be taking my vehicles here in the future.

1st time here. John was great. Attention to detail. Explained and showed me everything on the…read morecomputer and underneath the car on the hoist. also provided a workaround cheaper alternative to my exhaust problem. Very impressed. Will be coming back here again!!

Cory, Scott, Garth and their crew are incredibly professional, reliable, and easy to deal with…read more They were recommended to us a decade ago, and we have used them ever since... Even though we have moved out of the area.

Update: These folks are still doing fantastic work for me. They came in hundreds of dollars lower…read morethan their original quote (which was already lower than the dealership's quote) by finding a less expensive source for a part.

Mike did a pre-purchase vehicle inspection for me. He squeezed me into his very busy schedule and…read morewas thorough and honest.

Excellent mechanic - great service, very fair I was…read morerecommended Mick from a friend who had been going to him for a year and always had great experiences. After I dropped off my van for servicing I knew it was in good hands and felt confident he wasn't going to rip me off. Very happy to spread the word, good mechanics are hard to find.

We are very pleased to have found ML Autoz - They are fair, well priced, knowledgeable and…read moreprofessional. Their shop is clean and they have good covid procedures in place to keep everyone safe. I highly recommend!

Overall the owner is a very nice guy, polite and professional. However his price is more expensive…read morethan the Mercedes dealer. My car needed a battery change. I assumed a private mechanic shop would be at least 40% cheaper. I never checked with Mercedes. Matthew, the owner of ML Auto, quoted me $590 I accepted the price because i just wanted it to be done. But after i checked with mercedes i realized they would have charged me $580 including battery and service. Since Matthew already had my car, i didn't call back to cancel. But after i got the final bill i saw other fees such as "shop"? Anyways the bill came to $695 including taxes and extra fees. Also you should consider that the battery is also not the same exact battery as the Mercedes, its an equivalent based on what Matthew claimed. I got the break down from both Mercedes and ML Autos. The original battery from Mercedes was $420 by itself, from ML Auto, the equivalent, (which usually should be cheaper) was $480. This simple comparison gives you an idea of how over priced this place is. Also changing battery is only a 20mins to 30 mins task. Which ML Auto charge me $119!!! That is even more expensive than dealership! I did point out his price being higher than Mercedes and honestly i expected him to give me a better price but I'm not the haggling type, and he did not offer any better price. Overall This high priced definitely has cost him a customer unless i was given a much better price, I don't think i would be going back. I rather go to Mercedes if I'm paying about the same price or a bit more and get a shuttle to my home back and forth and get my car washed for free also! In addition, when you want to sell your car its more valuable if your services are done in Mercedes dealership. When you take your car to a local mechanic You want a much better price than Dealer and definitely not to pay more.