Whitney made this experience extremely disappointing and honestly ruined my daughter's birthday…read moreparty. First, I had to pay for the party twice. I initially paid over the phone, and although the charge posted to my bank account, somehow it never registered with the park district. Because of that, I had to dispute the charge. To make matters worse, the park district is now trying to fight the dispute even though it was clearly a double charge situation. Before the party, I spoke with Whitney and was informed that extending the party to 5:30 PM would not be an issue because the final party slot was from 3:30-5:30 PM. The hosting itself was extremely disorganized. The kids did not begin playing games until nearly 4 PM, despite the party already being underway, and they were supposed to eat at 4:30 PM. Later, I asked again about extending the party to 5:30 PM, and the hosts stated, "We don't mind." While I left briefly to pick up pizza, I also spoke with Crystal at the front desk, who informed me she had spoken with Olivia, the host lead, and after a meeting near the front desk, everyone confirmed everything was fine regarding the extension. When I returned with the pizza, Crystal and both hosts again reassured me there were no issues and that the party could continue until 5:30 PM. Then at 4:53 PM, Whitney suddenly called and said, "Just to confirm, your party ends at 5 PM." At that point, I was beyond confused because every host, front desk employee, and supervisor I had spoken with had already confirmed otherwise. To make matters worse, once we were back in the party room, the hosts suddenly told me the kids could not eat in the room and instead had to eat in the hallway. My daughter was not even allowed to sing "Happy Birthday" properly in the room. I literally had to sing Happy Birthday to my daughter in the hallway. The entire experience felt chaotic, poorly communicated, and incredibly inconsiderate. It honestly felt like Whitney found every reason possible to make my daughter's special day difficult instead of enjoyable. Ironically, one of the hosts later apologized to me directly and even stated, "We really don't mind since there isn't another party." This completely contradicted what Whitney had been saying. First it was that another party was coming, then it changed to "custodial needs to come in." From the reservation process to the actual event, this was one of the worst party experiences I have ever had, and I deeply regret choosing this location for my daughter's birthday.

I love that there is an indoor track! Makes exercising in the winter so much easier…read more People are the front desk are super friendly and helpful.

As stated before, I hardly ever review. I have to feel VERY strongly about someplace before I'll…read morewrite a review. I feel very strongly about this place, and I'm tired of seeing the negative griping reviews about dumb stuff, so now I'll leave an opinion. First of all, yeah, it IS expensive. However, I don't understand why people who are actual members of the club would complain about this. It's not like they tranquilize you, haul you in the door, and then get you to sign a contract that you've never seen the price on. No one makes you hand over the credit card. The price isn't a surprise. There are gyms for everyone, in all price ranges. So here's the deal, if you think it's too expensive, then DON'T PAY FOR IT. Don't complain about it. Just go somewhere else. You can do bare bones ten bucks a month at some local chain gyms. However, I'm pretty sure the people who are complaining about how expensive HT is, would go to one of those and complain about how dirty it is or the lack of amenities or something. Secondly, yeah, there are a lot of kids. Kids are people. They are small people, but they're people nonetheless. We pay dues for our children, just like we pay dues for ourselves, so they have every right to be there. Some of us pay the expensive price BECAUSE of our kids. The child care is stellar. I actually found HT by typing "gyms with child care that doesn't suck" into Google. True story. If you're all good with a teenager in a back room watching your kids, or you don't have kids to watch, then maybe you should go to aforementioned chain gym for ten bucks a month. I digress... The staff genuinely care about the children. They get books and crafts and outdoor play time. Is it really that big of a deal that you can hear happy children playing while you're upstairs? I find the dude trying to lift 50 pounds more than he really can, grunting, yelling, and dropping shit to be far more annoying. BUT! Be glad, for there is a solution. Put in a pair of earbuds and listen to some music. Voila, problem solved. You're welcome. I also find it astonishing that people are complaining because people are *gasp* USING the track. It really sucks that they're in your way. But people are at all levels of fit, and not everyone has your running prowess. Some people walk. Some people jog. Some people run damned fast. Some people walk in pairs. Like everywhere else, if you are coming around a corner, and someone is in your lane, you simply need to call out, "On your left", and people will move over. I know it's hard to accept that you aren't the only person in the world, but well...you're not. And as for the people complaining about the large amounts of fat people and old people, well shame on you. You should be jumping up and down for joy. People are getting fit. Losing weight. Taking care of themselves well into old age. Much less of your precious tax dollars you'll have to spend later on taking care of "sick fat old people". Just sayin'. Clearly, I love this place. The child care staff is great. I can take my toddlers into the pool. I can relax in the hot tub post personal training session. I love that the staff is so hugely diverse - so many different ethnicities, both genders, all sizes, a wide range of ages. The staff is friendly, professional, and fun. The personal trainers are a.m.a.z.i.n.g.!! They'll help you and answer questions, even if you aren't in one of their classes or paying them for private sessions. And when you do sign on, they tailor activities just for you and your skill set, and then they push you hard, past what you could do and into what you are capable of doing. Signing up for personal training sessions was one of the best things I've ever done. There's a salon (Billie gives a mean haircut!) and spa. Hot tubs, two pools, sauna, steam room. There is shampoo, soap, and conditioner in the showers. Towels are provided. There's a pro shop and cafe/juice bar. There are SO MANY classes to choose from. There are, blow dryers, q-tips, deodorant, and combs provided in the locker room. There are several curtained off, private dressing stations in the locker room, as well, for the more modest among us. It's always clean. It's nicely decorated. I really don't understand people who continue to pay and still complain. It's not like getting a shitty meal at a restaurant. You complain. You make your unhappiness known. Then you DON'T GO BACK. Why keep paying the high dues, keep showing up to someplace you obviously think has so many flaws, and keep complaining about it. Of course, you're allowed to not like the place. You're allowed to think they do everything wrong. But if that's the case, then WHY do you go back? Yup. Don't get it. Wow this is long. TL;DR: It's a great place. The dues are high, but as the saying goes, you do get what you pay for. All the people complaining about trivial and petty things are entitled whiny wankers.

Tennis courts were resurfaced, they put too much sand and acrylic ( paint) now when the ball…read morebounce, it jumps extrmely high out of control, like I've never seen before in any other court. I have played all over Illinois outdoors and in about 5 indoor clubs, (Oakbrook, 5 Stars,Naperville, Algonquin,EOLA Academy, etc,etc)and no other club has a surface like the one they just got at this place, it's like playing a different game now. It was good before, don't know who makes the decision to resurfaced thecourts because they messed them up.

I've been coming almost 2 years and still love it and it's still a challenge. Videos change,…read moreclasses change, weights and cable machine available. Right next to Springbrook Prairie trails so can run before or after easily. Staff are all great, I call them all friends now!

I moved to Naperville about a year ago and used it as an excuse to find a new gym. I "shopped"…read morearound for a bit but nothing felt right. I tried a free class at Hotworx Naperville and knew halfway through my class, I was signing up. It's close, 24/7, has virtual trainers, and has incredibly friendly staff! The best part is you can prebook your classes and see if anyone else in the sauna at the time you want. I personally like to avoid being in the sauna with someone else so being able to see who else has pre-booked is huge. The workouts are hard but also offer recovery elements which is another perk. Oh, and it doesn't break the bank (‍)! Overall, 10/10 experience

My five year old daughter is signed up for one of the kids weekly classes and absolutely loves it!…read more She wanted to take a break after six months or so (which is pretty common for her), but this was the one class that she kept asking to go back to. I think part of the reason why she loves it so much is the coaches- they are so nice, helpful and positive! My daughter comes home saying motivational phrases and telling me how strong she is. Even though she's only five, I think it truly is boosting her self esteem- not only having coaches who tell her she can do hard things, but showing her she can do them as well.

I attended an Obstacle class with Tori through ClassPass. This class is not easy: while Tori and…read moreBrian were so friendly and helped me every step of the way, but this is not a good class if you are new to working out/fitness. You need to be at a basic level of "in good shape" to attend. My favorite obstacles were the rock wall and the curved wall that you run up. As a ClassPass member, I have done a lot of fitness classes and this is one of a kind. UltiFit is located in a big office/warehouse park. It is kind of hard to find as the sign is smaller but there is good parking in front. There are cubbies available for your belongings and a bathroom. They have foam rollers and stretching aids if you want to stretch afterwards.

Wanted to thank the Fox Valley Park District workers for cleaning the walking path at Church Road…read morepark. Not an easy job but greatly appreciated. Kudos to all of you.

I've been a member of the Vaughan Center for over a year, and it is beyond incredible. Tons of…read morecardio equipment, free weights, and weight machines. Free towels and a new filtered water dispenser to help push through your workout. I've also done personal training through the Vaughan. My trainer, Brett was fantastic and the rates (especially when you buy more than one session at a time) were great compared to many places. They have tons of different (free for members!) classes like Zumba and yoga to keep workouts fun. Indoor waterpark for the kiddos or kiddos at hear and two huge pools for laps or their aquatic classes. Adorable indoor playground and child area where trained staff will watch your kiddos for a very low price while you get your workout in. The only section I haven't visited is the tennis courts. Huge parking lot, however BEWARE. It seems that most diets start on a Monday night between 6-8pm, so the place is PACKED. Avoid if you are able. I've dealt with the guest services a few times and each time, they are very courteous.

Large & clean facility for rock climbing, bouldering for beginners, advance & expert levels &…read morevarious fitness classes available for members. Occasionally, there are young kids running around, which can be challenging as you need to be extra cautious. I think the cost is fair, the all-day pass & shoe rental total $30.

Huge place. Great variety of routes. There are so many routes that you can't do them all in one…read morevisit. It would be hard to get bored of the climbs there, because there is almost always a route you've not tried yet. This place has more realistic features and cracks that other gyms don't have. The route grades seem a little inconsistent at times, and compared to the other climbing gyms in the Chicagoland area. For example, most routes feel much, much harder than that grade anywhere else. And many of the mid-to-harder grades seem better suited for taller people, as the shorter among us have to dead point or dyno to many of the holds. You'll definitely get braver and stronger climbing at Vertical Endeavors. Room for improvement: The loose black rubber flooring is always a complaint because like a trip to the beach where you find sand everywhere, pieces of this flooring comes home with you. It also leaves black stuff on your hands and feet, so I recommend that you wear socks/closed toed shoes between climbs, because it's not that easy to scrub out.

What a great experience. 5/5 stars. The facilities are super clean. The bathrooms have great…read moreproducts. They provide shoes, towels, and lockers. The classes are fast paced and a lot of fun. I'd absolutely return again.

Wow, wow, wow if you're looking for a challenging and engaging workout Zenergy is for you! I had…read moreAaron's class at 9:00 AM and he took great care of me. He checked me in, gave me a mini tour of the facility, showed me my locker, got me clip into my bike, explained how the class would work, and then had so much energy throughout the course. It was amazing! The facility is super clean as well, they provide you with all the essentials as well. You won't even need a lock for your locker, as they come with built in locks! It was quite an intense workout that I started to feel lightheaded towards the end. Aaron, took good care of me and offered me some fruit snacks and let me stay for as long as I needed until I felt better. Very, very grateful for that. The hospitality you get here is unmatched! Happy I got to do a class at Zenergy, definitely need to book another class soon!

Went here for my first time a few weeks ago and loved it! They are super friendly and the classes…read moreare fun! It looks easy but once you are in it, it's definitely a challenge. I also like that they have a variety of classes so you don't get bored.

Loved loved loved this studio! My friend and I went on the $7 for 7 days trial to try it out since…read moreneither of us have done barre before. Safe to say it was a great workout that had me sore for a couple days! Becca was our instructor and she gave us some tips before the workout started. Adorable studio, you got some great cold towels after to cool down (which is very helpful), and the music is always good! I ended up purchasing a package but I enjoy it so much I will be doing a membership once my package runs out. I work out regularly and this still kicks my butt.