Was stuck on I90. The company said about 30 mins and they showed up in about 30 mins. Aaron the…read moretow truck driver was professional, nice and helpful. Was a passenger in the tow truck back to the office. Would 100% recommend this company. Thanks for rescuing me and and my daughter,

A++++++++ Back…read morestory: Went to leave for a cruise found a bolt in the tire. We didn't have time to fix it so we knew we were running the chance of coming back to a flat. Which we did. Got it aired up and tired to find someone to fix it. Called a place they said yes we can get you in. We get there and it's a 2 - 2 and half hour wait. Tire is holding air so back on the road....until...the bolt came out. We limped it in and while changing the tire found a local. He recommended Willette's. We had no choice... Boy a was I glad we made the choices we did. Rolled into this service station and they got us in and done in under 30mins. All while they were dealing with a 3 semi truck pile up (under manned) and had three people in line before and still got us in. Very professional and absolutely puts the customer first. I wish all places had this small town vibe. THANK YOU!!!!!

We went in with a big screw in the tire. Even though they were busy, they fixed it with a permanent…read morepatch inside the tire and had us on our way in less than an hour...at no charge. at all times they were friendly and courteous. Great experience!!

Michael and Karl were amazing help! We went in to have used tires put on the monastery truck, and…read moreMichael could have ripped me off by trying to sell me new tires, instead he looked at what I had and came up with a plan! Then I talked with Karl about our other vehicle for at least 10 minutes and he answered all my questions making me even more convinced that we are very blessed to have this shop in our town!! They did us a solid and donated their time making us even more committed to seek their valuable expertise! Great value for price paid!!

JD took ace of me big time! I trust this mechanic to not only fix the issue but to not do anything…read morethat does not need to be done. I showed me the bad parts, explained everything he was going to do and why and did it right. What I thought was wrong was a very expensive job, turned out it was not as bad as I/we had originally thought and not only was my truck repaired a lot sooner than I was expecting but for a lot less cost! Thanks JD!

After a long day of driving from Lynnwood to Pasco and dealing with all possibilities of what a 10…read morehour round trip consists of, my dad's alternator in his truck started to malfunction on the way back to home in Lynnwood. We called any auto-shop in the area and since they all close early, they gave us JD's number. He was incredibly generous to be able to help us out on his day off and get us back on the road. Being with my dad, 13 year old sister, and our dog- we were all exhausted and irritable. I'm super grateful for JD and the work he & his family are able to do for us on a hot Saturday evening. Thank you so much again JD for your hard work and understanding through our incredibly stressful day. If we ever come by the area with another car problem, you're our first stop!!

Nice folks, great selection of snacks and easy on-off I-90 while traveling through the pass.read more

Warrior's Quick Stop -- avoid if you have kids or basic hygiene standards…read more The men's restroom is genuinely one of the worst I've seen on the road. Out of two stalls, only one is functional. Both are filthy -- not "needs a quick wipe" dirty, but visibly neglected. One of two sinks works, and the urinal area is just disgusting. To top it off, the door swings inward -- so while you're washing your hands, it opens right into you. It nearly slammed into my 3-year-old son. That's not just poor maintenance, that's a safety hazard. This place needs a serious deep clean and a basic facilities audit before it deserves another customer.​​​​​​​​​​​​​​​​

Thomas was a lifesaver. We were stuck on 97 in the middle of nowhere, and he took us (including our…read moredog!) and our car over 50 miles to a mechanic.

Fast arrival, very helpful and courteous driver. Really made a bad situation a lot less painful…read more They're the ones you want to call!

We recently won a rental experience for the "Dash for Dylan" charity scavenger hunt. MotorToys…read moregenerously donated a rental as the grand prize for the event. We utilized the rental on June 21, 2025 and it was an absolute blast! The unit that was previously allocated for the rental had been sold, and the staff graciously upgraded our unit to the next level of SxS up. We chose a trail side drop off option where they trailered the unit to and from the shop, which makes it super convenient. Definitely recommended. After signing waivers, getting fitted for helmets and goggles, and going over some general safety guidelines we had an amazing experience all provided by the MotorToys crew. I would totally recommend renting, getting service done by, and working with the crew at MotorToys in Cle Elum to anyone in the future! Top-notch all around and you are supporting a family run business

10/10 experience! Brandon and Jamie were great tour guides with very welcoming energy! We were…read moresafe, had fun, and will definitely be coming back!

We hit the jackpot when we found Dean's. On our way to Spokane from Seattle on a Sunday, our low…read moretire pressure alert came on. We got off the highway and noticed that one of our tires was deflating audibly. I went to Yelp and found Dean's 2 minutes away. I called and Dean said he was closed except for towing but could come in and look at our tire. Amazing!! Within an hour we were back on the road with a well patched, safe tire. And such a nice person! We could not be any more thankful and thrilled. If I could give a million stars, I would!!

If I could give more than 5 stars I would, our car broke down on I-90 and Chris came to our rescue…read morevery fast. He went above and beyond to help us out and even made a stressful situation better. Who would have thought you can have a good time with a broken down car headed for vacation? Not me, but Chris made that possible we were even sad to part ways once he had helped us out.

Road side assistance was on point. After try other towing company who were trying to gauge for…read moreprice after a quote. This company was honest and very responsive to our desperate need. Highly recommended by a local chain tire store and myself.

After being stuck in a ditch for 5 hours and many failed attempts to get pulled out, Scott showed…read moreup to save the day. Leading up to Friday before Labor Day, I was running on very minimal sleep that week due to caring for my mother who has stage 4 breast cancer in combination with working all week long as a health care provider. I was finally able to take time to myself and get away from the city to decompress and made my way to Cle Elum for a weekend camping trip with family and friends. While trying to find a place to set up camp, the river was dried up and I probably had no business driving off road while sleep deprived which led me into a sand ditch. I felt like a horrible person because I created this disaster for my friends and family to deal with at the beginning of our camping trip which could've been easily avoided if I wasn't so stubborn and just let someone else drive for me knowing I was very tired. Lesson learned. Mistakes and accidents happen in life, that is why there are towing companies available to help get you out of messy situations - in my case, a sandy one. After being stuck for 5 hours, you become desperate and vulnerable. During my frantic cry for help to local authorities and other tow companies, they either said they couldn't come because they were unavailable or didn't know if they could help (since I was stuck off road and their tow truck may not be able to drive down to me where I was stuck in the sand). Scott showed up and I literally cried when my car was finally pulled out of the ditch. It was a hard tow but Scott didn't give up, he was very persistent in getting me out of the ditch. He was very helpful and understanding throughout the entire process. I felt like an idiot and he wasn't judgmental at all about the situation I got myself in. Out of the kindness of his heart and being a Good Samaritan, Scott decided he didn't want to charge me the full tow price which was a huge financial relief to me as a single mom to two special needs children. He restored my faith in humanity and I can vouch for him by saying he's sincere and caring. He derailed all negative stigmas surrounding towing companies on this day. I feel forever indebted and truly thankful for his services. I hope anyone who travels through his jurisdiction requiring a tow reaches out to him first because he deserves to be successful in his towing business as an honest, trustworthy and compassionate businessman.