Quick and thorough as usual. Got a free vacuum and car wash. The service here isn't s always top…read morenotch. I'm not sure of prices because I don't go anywhere else. Check all your fluids refill as needed. Fill your tires. Never a problem.

This place has went downhill hill. I had been a loyal customer with them since 2006. September 3,…read more2025 I picked my Chrysler 200 up from them after paying $1200 for repairs. The car didn't make it to LCHS and back it was overheating. I called and was told to bring it back. When I pulled up to the place the oil change employees was pointing because it was something hanging loose from under my car. Marcus asked me to sit in the lobby so they could check it out. He had me sit there for hours with my child toddler and all. Didn't even offer me a ride home and I live across the street. I left a more detailed review of the situation in my previous review. After the review Bill reached out to me and said my review is killing his business and that he would replace my motor in my car on him. If I took it down. I called him back and asked him to write me a contract I recorded him on my other phone of him saying just give him some time. That was in December. I have not heard anything from him or anyone else at Basha. I lost my job and I've been in a rental since December 4, 2025 wasting thousands of dollars because my main car was also down. I've almost lost my home and I had to give my car back due to me not being able to afford the payments for a car that was not working. And pay for a rental to be able to provide for my family. I'm in a serious amount of debt and at risk of being homeless due to their negligence in handling my car repairs correctly the first time around. They robbed a loyal customer and has caused me to experience several financial hardships. I will be seeking legal action for reimbursement of rental car fees, pain and suffering, and lost wages. I gave this man 6 months and 11 days to fix my vehicle. I went back today and said what's going on with my car? It's still sitting in the same spot from six months ago. He told me I have to buy the motor and stuff now. This is after having valve gaskets and stuff replaced by his employee by the name of Marcus. I tried extending grace to Bil because he was experiencing his own problems with his mother being sick in another country and I thought I could trust him. In my past experiences he's never lied to me. But this has just been one lie after another. I posted the Google review he reached out to me we talked he said he'd send me the videos. FYI iPhones record the date and time the original pic/video was taken. He told me December 4, 2025 he had to get it from across the street. After waiting a few hours and not recieving a call back at 12:28pm and noticed my car was full of snow and looked like it had been sitting there for weeks. I recorded a video and everything. I get the video from Bil and it has a date stamped to it of November 28, 2025 at 4:43pm. When I tell Bil that he tells me on the recording they pushed it. That would be impossible the car windows had snow on them still. I've been holding on to these court papers but I'll be filing them in court tomorrow. I'm a single mother of two my kids didn't have a Christmas, we're on the verge of being homeless. While his business continues to thrive. Take it from me don't take your car there! You will be ripped off and lied to! This place is supposed to be better business bureau accredited. But don't waste your time they won't respond. Save yourself the headache and financial burden! O'Geen K auto on John R in Detroit is the best! Professional friendly service, no long waits for days, weeks, or months.

My car began to break down and they not only let me keep it in the lot until the tow truck came,…read morehelped moved my vehicle, offered us water and a bathroom and wouldn't take any money from my mom while she got a wash while we waited for the tow. These people are amazing and the customer service was top notch! Wish I lived in the area so I could come back!!

$12 for basic car wash. Didn't even towel dry. Average at best wash. Rude employee.read more

I can truly say a car wash that took the time with me made me happy and washed my Porsche I am…read moretruly happy even though my car did not fit on the tracks they still took amazing amount of care for my car I'm very very very very happy!! thank you guy! Onthis day of the review early in the afternoon at 1:50 PM they took care of me love this place .

This place never disappoints. Staff are super friendly and work well together. They always do a…read moregreat job and the equipment provides consistently great results, no matter how dirty car is. Don't pass them by!!!!!

I have been a loyal customer of this car wash since they opened. Their services and products they…read moreuse on the full details are definitely superior compared to any other car washes around town! The entire management staff always pays lots of attention to detail when cleaning my truck, or my employees trucks. I highly recommend you visit them yourself, as I'm sure you'll be positively surprised at the quality level of service they offer for a very competitive rate! Greg and his team went above and beyond with setting my fleet of trucks up with monthly wash plans.

The guys are always so nice and does a great job cleaning my car. Hand towel dry Thanks!!read more

This is now a Jax car wash. Everyone here is pretty friendly. They actually pre-rinse the car here…read more The actual wash is 80-90% effective.

Worst Jax's car wash I've ever been to this location is trash! Your car will look 10x bad worst…read moreafter. AVOID!!!

Very good car wash. Definitely not cheap with the soap. I love that they dry windows when you get…read moreout.

Twice we have been here and twice we have been disappointed. The first time, our gas cap was ripped…read moreoff. The second time, the pay kiosks went completely down. We declined service today. We are done with Jax. Always a malfunction.

Needed a desperate car wash and stopped in last week. There was only one attendant starting the…read morewash and didn't even bother with the passenger side of my truck. When the wash was done, the towel guy did a half @$$ job wiping off the truck and still a ton of water on my truck. When I got home I still saw a ton of dirt on my runners on the passenger side. Won't be going back to this place in the future.

No rags yet again. Vacuums don't work half the time. It's 3 in the afternoon you should really…read morehave rags. Annual membership too

Happened to drive by for their grand opening and got a free car wash. Everyone was very friendly…read moreand the car wash was great! They had very cool cash wash technology and lights. The vacuums worked wonderfully. They have great quality for the prices advertised. I'll definitely be back!

They work hard to do a good job for you they really do. I have been going there since they recently…read moreopened last year on Gratiot and 16 and I have never been so impressed with a car wash before. I just put my mom, mom in law and dad on their 9.00 per car plan for unlimited washes. Amazing deal!

They went from $2 to $5 with no improvements…read more I would understand if they had people drying, upgraded equipment, etc.. but its the same $2 wash for 150% price increase.

Decent car wash, terrible dryers, and RUDE staff. I went to this car wash on a Saturday afternoon…read morearound 12noon. I spoke to the attendant and he never once said a word to me even after I thanked him for my change. Customer service can really make or break a business, and because of this interaction I don't plan to return. I'd rather spend my money where I'm appreciated as a customer.

I would never go here again the owner was rude to me told me to back up and get the hell out of…read morethere because my car would not roll on the track so told me it was in park and it was definitely in neutral.

Owner is a P.O.S think his name is Andy .won't use the brushes to clean the bumbers and grill so…read morethe wash looks like crap. will never go back again hopefully you won't experience this but you will.