No soap in restroom. Tables for folding laundry not clean. Worker was here maybe 10 minutes and…read morethen gone. Lol. Will not recommend this establishment.

Over 25% of the washing machines were out of order this morning and the ones that were working were…read morefilthy.

I think I honestly like doing laundry here better than my own house I rarely use laundromat…read moreservices but when your washer decides to make things difficult... you go to My Elegance! It's been YEARS since I've done this and the guys working were SO friendly and helpful. I was amazed by how clean everything was, and functional. I washed a big comforter in one of their bigger machines... way easier than mine at home! Machines are fast and efficient! I washed/dried/folded 5 loads in just over 2 hrs! There are plenty of sitting areas and a couple vending machines. Pricing is very reasonable and they even take credit cards. They are open until 7p daily and also offer drop-off laundry for $1/lb. I saw the guys working on an order and they fold IMMACULATELY. They even helped me walk my hampers out to my car. Best customer service!! I will be back!

Elegance, only because it has a workable tv, which can get more than commercials relating to…read moremedicare, lol As far as washers, good value not terribly busy, many machines out of order, there is a "lounge" area with seating and pop and snack machines. A fairly helpful attendant. Have your detergent and coins ready. we washed two comforters and light blanket for $7:50. Dryers reasonable as well. Lots of windows so bright in side which is nice. Good close parking.

Well, I do not know what happened in the last few years but Holy cow!This place looks like it…read morebelongs on the other side of eight Mile. I've seen better facilities closer to eight Mile in fact.. I pray to God, my clothes, get clean because the machines are using only cold water. Floors are filthy. There is no attendant I want to take a bottle of Virex to this place it's so filthy. Aarons rent to own honestly sounds like a good idea compared to this hot mess.

I see this place has many good reviews from several years ago, but this place has been rundown, and…read morenot taken care of over the past few years, at least. The attendant was on his way out the door when I arrived and didn't come back the entire time I was there (about an hour and a half). Machines were broken chairs are dirty and stained floor tiles missing and unmatched. Overall not a very clean place. Also, you would think the attendant would be wiping machines down in between cycles as the machine I was going to use had dog hair all around the door.

All marketing says 24/7, even the sign on the sidewalk, but not here in Orion. It's 4:12 pm on a…read moreSunday. The phone number to call has a full mailbox. Was ready to give it a try. Disappointed. Watched 3 other cars pull in and leave while I'm writing this.

The vibe when doing your laundry is definitely there. However the building is way too small. I mean…read morewhen I went there were people waiting to use a washer and dryer. The washers were the smaller ones and there was only one big washer that people rushed to get first . It is pricy for a load of laundry but you're paying for the cosmetic and the cleanliness of the place .

Always very helpful & very attentive to my / our last minute Suits or wife's Dresses needing to be…read moredry cleaned & or pressed... Great staff, knew they were are go to on the 1st pleasant phone call to them...

Excellent laundromat. I selected it from Yelp based on the single rating posted. I was hoping for…read moredrop-off service and it was available at $1.25 per pound. The last laundromat we used charged $1.25 per pound plus the cost of the machines, so I did it myself. Anyway, a decent value here. Clean place, prompt service. They texted me when the laundry was done. We are staying at Northpointe Shores RV Resort and I noticed a couple of other launderterias (term my husband likes to use, he's from New Orleans) between here and there, but I'm glad I selected this one.

Summary of charges and refunds: Total Paid - $100…read moreItem #1 - leather blazer paid $55; refunded $55 per cleaners choice Item # 2 - suit blazer paid $11.25; received item Item #3 -suit blazer paid $11.25; received item Item #4 -suit blazer paid $11.25; received item Item #5 - suit blazer paid $11.25; cleaner lost item or overcharged customer, refunded $7.50????? Cheated???? Yes, but not dealing with them again for $3.75 Details: On August 5, 2020, I dropped off a bag of blazers (4 suit type and 1 leather) to be dry cleaned that I had been waiting months to be cleaned because of covid-19. I had not memorized exactly what was in the bag in color/brand name. All suit blazers were designer because that is all I buy. My size is not a common size, 2P. When I dropped off my clothes, the man who worked the counter dumped my clothes out of the bag and counted the items out loud. He counted 5. He told me my leather coat had to be sent out to be cleaned. I agreed to pay extra for that service. The other 4 blazers went through the normal dry cleaning process. I paid for and was given a receipt for 5 blazers and paid $100 for the cleaning service of all 5 items. On pick-up day, I drove to the cleaners during the hours posted on the receipt only to find they were closed with a handwritten sign notifying customers of a change in hours. I sent my daughter the next day to pick up my 4 blazers (since the 5th was sent out). The same man at the counter pulled the receipt off the plastic bag and took the other receipt from my daughter and sent her away with just the bag of suit blazers. I needed the receipt to later claim my leather jacket when it is done. I sent my daughter back to get the receipt. He gave her a different receipt for 1 item, the leather jacket only. The receipt showing 5 items, the original version, was "gone". I called and asked her if there were 4 blazers in the package she picked up. She informed me there were only 3. After work, I picked her up and we both went back to the cleaner. We arrived 20 minutes after her 2nd trip there. I informed the same man, who counted the coats in front of me, of the issue regarding the missing blazer. I did not know the brand or color but knew the size. He tried to tell me there were only 4 blazers. I clarified I paid for 5, 4 suit blazers and 1 leather blazer. He proceeded to play math games and act confused. He halfheartedly looked at receipts in his drawer but somehow could not find my receipt but there were others. He then said he must have punched the number into the system wrong. Not even owning to the fact that if he did punch it in wrong, he then overcharged and owed me money back. I told him I at least want the money for the cleaning fee he charged me returned. He then tried to offered to clean another coat for me instead of giving me my money back. I informed him that I don't trust him to clean anything else and yo just return my money. We agreed that I would pick up the leather coat in two weeks when it was done from being sent out. I left with the refund for the cleaning fee for the missing coat, but I am still missing my blazer. No compensation for the cost of a missing blazer. If I had not demanded my money back more than once, I would not have received any money. On August 13, 2020, I received a call from the cleaner. He was upset that I posted a review of my cleaning experience with his establishment. He said I could have talked to him (which I did in person on the 8th and was clear regarding my lack of trust and unhappiness with my service on that day). He then said it was "childish " of me to post my review on social media. He then said since I don't trust his business, that I can come pick up my leather coat because he isn't going to clean it. I said I thought you sent my coat out, I had to pay extra for that. He then corrected himself and said I can pick it up on Monday, at anytime. I said ok, but I want my $55 cleaning fee back, too. He said he will return that to me. I agreed. He then added that I shouldn't have made the previous post because of covid. My opinion is that you should always have great service especially when people are paying for it. He then said he was going to offer me $10 toward a future cleaning service until he saw my review. It would not have mattered at this point because I will never be returning to this establishment. He does not seem to understand what customer service means or business ethics. Tread carefully before trusting this establishment 8/18/2020, my husband picked up my leather jacket today. No issues and my fee was returned. He told me it was the same guy and he was polite.

Its a dry cleaners, what can I say. Located in a strip mall with a pizza, Coney and Thai place. My…read morehubby has been coming here for 4 years now and just dropped off stuff last week. They haven't ruined anything , or lost our items. Its not the cheapest, but not the most expensive. Once more, we get our items back. My hubby likes what he likes, and he likes these guys. Elite cleaners has our business.

We were treated terrible by the manager tonight. We have been coming here for 4 years to dry our…read morelaundry. After showing up at 6:35 to dry the laundry we already washed at home, the manager was heard screaming from her office that no one should be coming in. Mind you, they close at 8pm. I tried explaining that we are only drying and would be out in 30 minutes and she would not hear it and continued yelling. What a great way to be treated as a long time customer; we would have never even come close to closing time. After reaching out to the owner, he was very dismissive and didn't seem to care at all. Doug from Reality Executives, you will continue to lose customers when you have an impersonal manager like that- who also very clearly scares your other employees. No one should ever use the words "I'll get in trouble with my manager" the way your poor employee did. Do better! *After thinking about the situation earlier this evening, I thought it was important to provide additional details about this extremely inappropriate situation. When we arrived at 6:35, we were told it was ok to come in since we were only drying. We had FOUR machines loaded and ready to put quarters in when I heard the yelling but was unsure what that was. The employee that was afraid of her manager then began shouting that we can't be there... over and over and over. It was shocking, uncalled for, and in that moment I was exhausted after working 12 hours and just getting home, and attempted to plea as to why we had to unpack the dryers and take everything out. I kept saying it would only take us 30 minutes and they close at 8. Meanwhile, THERE WAS A WOMAN WITH CLOTHES IN THE WASH STILL. I am still shocked by the blatant disregard for how we were treated and then completely dismissed by the owner. They've lost 4-year customers and quite honestly, they can all go to hell at this point. There is absolutely no reason to treat anyone, especially paying customers, the way we were treated.

The place is super clean, spotless. The staff are very friendly and helpful. Every machine i used…read moreworked well. Will be back.

I am very disappointed to have to update my review but unfortunately, it has to be done. I recently…read morevisited what was my favorite laundromat and it was in complete shambles. The establishment used to have a regular attendant that kept everything pristine but now as far as I saw, they don't. The machines also don't work as efficiently as they used to. My updated photos will show how completely different this place has become. I was scared to put my laundry on any surface in this place when I visited because it was so dirty. On top of it all, they've also raised their prices, so with this lack of quality it doesn't seem justified to return. I no longer recommend this business.

I was shocked to see all the garbage lying around in this laundry mat. Six of the machines are…read moreeither out of service or not working properly there was no toilet paper in the bathroom. The garbage cans are overflowing, and somebody actually left a black bag full of garbage sitting next to the garbage pail. I texted the phone number to let the company know all they said was people don't respect their facility. They told somebody comes there from 10 AM to 2 PM every day to clean the place. It doesn't look like anybody has been here in weeks!