I won't be returning. When I put $6.50 in the washing machine and it didn't work, I followed the…read moreguided steps to request a refund and never heard back from anyone, never got a refund. I tried to purchase detergent from the machine and it also took my money and didn't dispense the detergent. I tried to reach out to them on their website and the website didn't work - my message wouldn't go through. The machines also often have a build up of previous laundry detergent in the basins.

Most expensive laundromat in county. Hot water doesn't work, dryers flip to low setting when set…read moreto high. A hundred security cameras and not even a radio or working toilet. The place is as dated as you can get. Gouging at its finest

Many machines are out of order with no sign posted. Getting managers attention nearly impossible…read moreand when able, angry I bothered him. Place needs new management. Currently they owe me $5.50, doubt I'll get it back.

1st Commercial Washer does not work, coins get stuck, no out of order sign to warn you, either…read more Commercial Dryer across from out of order commercial washer does not dry, either. It did not work when we were last here 6 months ago either. Owner needs to put out signs & or repair or replace these machines.

I rarely write reviews, but this laundromat truly deserves recognition. From the moment I walked…read morein, the place was exceptionally well-maintained. Every machine was spotless, in perfect working order, and clearly cared for regularly on a day to day basis. The floors and waiting area was immaculate. No dust, detergent spills, or lint anywhere in sight. The staff was friendly, attentive, and quick to help when I had a question about one of the machines. They clearly take pride in keeping the space welcoming and organized. There was plenty of seating, clean restrooms which made the whole experience comfortable and efficient. You can tell this laundromat goes above and beyond to create a reliable, safe, and outstanding experience for its customers. Whether you're dropping off laundry or doing it yourself, you'll appreciate the cleanliness, modern equipment, and overall positive atmosphere. Easily one of the best laundromats I've ever used! Highly recommended!

1. The top loading price (used to be $4.00) said $5.25 and wouldn't work without another 50c! Plus…read morethere was no hot water! I have oily clothes and I do my massage business sheets here also and need hot water! 2.The dryer time didn't budge when Input in more quarters. I spent $43 dollars on a small amount of my uniforms and 9 sets of sheets..and only did half my laundry. today. You owe me $8 kantiwsm@yahoo.com This was at your laundry next to Mombos.

I used Montecito Super Wash for pickup, washing, drying, and delivery of a large 6x9 washable…read moreRuggable rug that had not been professionally cleaned in five years. They handled everything beautifully. The rug came back clean, fresh-smelling, and looking noticeably brighter, and the entire room feels refreshed now that it's back in place. Pickup was Wednesday and delivery was Friday exactly as promised. They were easy to communicate with, professional, and careful with the rug. Even including a tip, the total was only about $45, which I thought was extremely reasonable for the amount of work involved. I would absolutely use them again for oversized laundry items.

Very clean facility. Their washer handles a large rug and cleaned it beautifully. A little…read moreconfusing for the payment, but other customers helped,e to figure it out.

Check your credit card bills and bank statements. The sign in this place states that they "hold"…read more$15 each time you swipe, but the actual charge will be what the machine costs. Well guess what, I have nothing but $15 charges from Hilltop! Every load of laundry, every time I use a dryer, they charged me $15! And the phone number listed on Yelp is disconnected. I'm going to have to pursue legal action against them.

2 Stars because it's 24 hours.. and for the sign out front that says "Coin Laundry". One change…read moremachine, light on for out of service. The other spits out my 1's and 5's. Forced to use my Debit card!? On machines?? It's 4 am and I gotta do a load before work. So.. this isn't cool.

I've been doing laundry here for several years, but my most recent experience deserves recognition…read more I tried this laundromat once way back when it was the old Wash Board Laundromat and never went back. Since the new owner took over a few years ago, I've had nothing but good experiences. Many washer sizes to choose from and broken machines are always repaired quickly. You can pay either using cash with multiple change machines available, or you can download the ap. The change machine gives change in $1coins and you can change the $1 coins into quarters using the main change machine closest to the front door. Although there is no employee on site, there are signs posted with a phone number to call for any questions or concerns. I soon found out that this phone number is the personal cell phone for the owner, who responded to my concerns almost immediately both times I had to call. The first issue was last year when a washer had an error code halfway through the cycle and wouldn't drain, leaving my clothes locked in the washer. I called the number and the owner (Paul) answered immediately and walked me through a remedy, even giving a refund for the washer use. The second issue happened last week when my $20 got stuck in the change machine without giving change. Paul again immediately returned my call and quickly offered a refund check to be mailed to my address. I received the check less than a week later and was impressed with Paul's empathy and follow-through on his word. As a single mom without a washer in my home, the cost of doing laundry is a staple in my budget. Having a clean, well-lit laundromat to go is a priority, but the great customer service here is a benefit that is not always offered these days. Additionally, the couple that clean the laundromat before closing each night are really sweet. I often see them bringing their young children, who also help to clean and close the facility. They are really good parents, who are teaching their children respect and hard work. Although it's a bit of a drive to bring my laundry here, I won't go anywhere else. Yes, the prices have gone up over the years, but this is in accordance with the cost of living everywhere. This owner genuinely cares about his clientele, and we need more local business owners like him.

Super awesome customer service, had a problem, texted the line listed for problems. Within 5…read moreminutes got a response call and was given options for issue. I can't stress how good the customer service was, i got a follow up text next day also to make sure I was happy. You don't get that kind of service almost anywhere. Ive been a loyal customer for over 2 years and at this point will not go anywhere else. Really cool experience. The best spot in Santa rosa for laundry. Awesome

This place is awesome -- my dryer was broken and my laundry built up . Dropped it off and picked up…read moreperfectly folded clothes, blankets & towels a couple days later for a totally fair price. Feras is awesome and there are cute dogs to pet... what more do you need.

I recently had to send out my laundry for the first time due to surgery that kept me from walking…read moreto my apartment complex laundry room. I contacted SoCo because of the great reviews, and I wasn't disappointed. The service was polite, prompt and thorough. There are other laundry services that cost a little less, but SoCo offers superior value.

Efficient , clean, kind clients, plenty of big washers and dryers. Big shelves to put big bags of…read morelaundry when done. Thanks!

After speaking with the owner of Laundry Depot, we could not come to mutual agreement that Laundry…read moredetergent lingering smell will always be an issue in the machines as not one set aside for people like myself that are highly sensitive. In conclusion will not be able to use this facility. Unfortunate for this business as no room to grow.

Excellent laundry facility! Clean, efficient and friendly. Felicia was a huge help and so fun to…read moretalk to. Thanks for a great experience. (And be sure to grab a few pastries from the little panadería next door! )

Professional, clothes done in a timely manner at a reasonable price…read more Staff is courteous, and you know your clothes will be looked after

This facility has good prices but it is FILTHY.The attendant seemed friendly enough but paid a lot…read moreof attention to her cellphone while folding customer's clothes and taking frequent breaks to visit the employees of the neighboring auto repair business.

Worst laundromat I've ever been to. My regular place was packed tonight so I though I would try…read morethis place. One of the washers leaked a decent amount of water while it was washing. The other washer did not spin out all the water from my clothes. It felt like I was living a horrible laundry nightmare. Soon as I discovered the large washer left my clothing dripping wet, I packed up my things and headed over to the 24/7 one over by 7-11....Had to run them thru the washer again ....Waste of my time and money. This place is just ew.