Art was able to fit us into his schedule at the last minute when someone canceled their…read moreappointment. He washed and detailed my parents car which had never, ever been properly washed or cleaned, let alone detailed since the day they bought the car. Needless to say it took hours, but Art left no stone unturned and the car looked new at the end, much to my parents shock and surprise. Near the end of that job I asked if he had time to detail our SUV and he was happy to oblige us. Well after dark he finished. Art was at our house cleaning cars from 9:30 AM until after dark. That's how long and how much effort went into two vehicles. You do the math. I did, and tipped him accordingly. The results were two new looking vehicles. Happy to have him come detail my new car soon.

The only thing that surprised me more than the excellent work Simpson Family Auto Spa performed on…read moremy car was the friendly, knowledgeable, and most importantly (IMO), passionate staff members. It is obvious that this company has a sense of pride in the work they do and it shows in the end result. I had the pleasure of dealing with Art throughout the entire process and it was like no other experience I have had in the past while having a car detailed. If I could give them 10 stars I would!

Just had our car cleaned and detailed -- went for the full luxury detail-- and I was blown away…read more Reviews said these guys were thorough, but I didn't expect almost 5.5 straight hours of work to get our car looking almost new. Showed up on time, delivered an exceptional experience, and with great service and pricing. Will definitely be coming back to them for future work, and suggest you get your car treated well soon too! By far the best automotive experience I've ever had.

I first met Brandon when he did his full detail on my Land Rover. He made it look better than when…read moreI bought it brand new. I recently had him detail my brand new model X. Why have him detail a brand new car? Because he makes them better than brand new. That's why. I will never use anyone else. My only wish is that he would tell me what that scent is that he put in my model x! I love it and want it in my other car. Brandon! Let me know please!! I've been trying to text you. But ya, don't hesitate to call Brandon! You will be mind blown at the results!

Like to give business to our local businesses. Had an auto starter installed. Joe the owner was…read morevery fair, honest and thoughtful. Would definitely recommend!

I had Sound City install and alarm along with remote start on our new (to us) Mazda CX-5…read more Nothing is "cheap" when adding these type of things like this to new cars, but Joe (the owner) was absolutely fair, and in range with other estimates I received. What sets Joe and Sound City apart from other places, the work is done well, on-time and he/they actually stand behind their work. I would absolutely go back to Joe with any future needs.

i got my 2022 honda civic sport detailed it looks amazing the process was very easy and it only…read moretook a couple hours

Excellent service!!! Looks great! I will be using them again!! And they wouldn't hesitate to…read morerecommend them to a friend for sure. Great job guys.

Pay attention to how he responds to negative reviews- he is defensive and blames the customer…read moredespite the photo evidence that his work is unacceptable. There's another review on a major platform describing the same experience as my own, so this is not an outlier It's how he operates. I booked this detailing service as a gift for my daughter. She was given her dad's car (2016 Honda Pilot), which had been sitting for about a year. It was messy from crumbs he had left and let sit, but there were no major stains or anything egregious. I was so excited for the transformation that I even took "before" pictures to show her dad since it's technically his car (I also didn't want to be blamed for any scratches or wear/tear that already existed). Unfortunately, the entire experience was a disaster from start to finish. When I first reached out, John quoted me $200 (his website says $189 for an SUV by the way- red flag #1). I should have realized something was off when he had next-day availability on a Saturday--that was red flag number two. Red flag number three came when I arrived to drop off the car: he suddenly announced it was a "cash only" transaction and bumped the price up to $265, claiming the car was "very dirty." Since he increased the price right then and there upon seeing the car, it made me think that the extra money was exactly what was needed to get the car properly cleaned. When it was time to pick up the car, he took my cash (I gave him $305 total, including a tip I had prepared with the payment in good faith) and left immediately (the place was closed) meaning we didn't even get to inspect the vehicle with him. My daughter saw the shiny leather and got excited. But once we properly looked inside, I was angry. It honestly looked like they just drove it through a standard car wash with interior vacuum/wipe down (a $50 service by the way) and called it a day. The steering wheel and stick shift were completely untouched and heavily soiled. Leaving those dirty is like cleaning a bathroom and skipping the toilet! The dashboard and air vents were dusty as hell. The seats were left feeling greasy. The touch screen and entire console had swirl marks All over them and residue. The exterior was also covered in swirl marks/ didn't look polished at all. No evidence of the "6 month sealant" he boasts on the website. He specifically promised he would polish the faded headlights, but they look absolutely no different. We actually had to stay parked by the building and clean the car ourselves just to make it acceptable before we left. I stopped taking pictures after a while of cleaning because my daughter was getting frustrated and just wanted to leave, so the photos I sent him didn't even capture everything that was left dirty. When I confronted him about the terrible job, not only did he not apologize, but he actually blamed me for what the car looked like when I dropped it off! As you can see in the before pictures, it was nothing crazy. Yes, it was dirty, but that's literally what paying for a detail is for. If he needed more time or more money to do the job right, it is his job as a business owner to communicate that to the customer. He keeps saying he is 38 years in business but that's not a flex if you haven't figured out yet how to clean a car properly. The fact that he thinks this is an acceptable result for anybody paying $305 is unbelievable. He refused to give me a partial refund (I asked for $150, leaving him with $155 which is way more than I would ever pay for this service- a regular car wash deep clean would do a better job for $50) and he wouldn't even refund the tip. He offered to have me bring it back in, but I absolutely did not trust them with the car again and didnt want to waste another day with his shop. Save your time, your money, and your peace of mind. Go somewhere else.

Amazing service. Nael was approachable, professional, and worked super efficient. He gave his…read moreprofessional advice and I highly recommend this shop if you're looking to get your windows tinted. I will always bring my vehicles here. Thanks Nael !

Love their work super fast service. I have a 2024 Lexus NX350 and requested my two from windows…read moretinted to match the rear windows. And they did just that. And they are priced very reasonable. Super friendly as well.

Fantastic and through job. Went above and beyond what I requested. I would highly recommend to…read moreanyone looking for a quality detail. My truck came out amazing.

Very efficient communication through text and did a very good job on short notice. The vendor is…read moremobile and he came to my place which is very convenient.

My son is getting ready to take his driving test and we had a broken windshield. Spoke with Eddie…read morewho came the next day via mobile visit. Prices were better than some other businesses with less wait time. Kept me informed every step of the way. I would be happy to work with again.

Small stone hit windshield in corner. Hardly visible, but lots of tiny short cracks leading from…read morethe impact site that could crack the whole windshield. Called A1 and owner provided his cell so I could send a pic. Owner looked at pic I sent and said they would try to fix it. He was very up front that due to the type of crack it might not be successful. Got an appointment for the next morning. Technician was professional and explained very patiently what he was doing and showed me what was possible. It worked out better than expected and hopefully it will prevent the cracks from growing. Truly, only one of 12 small cracks is even visible now when looking at a certain angle. Really helpful and nice people to do business with.