I am more then pleased with both the sales team and service department. Negotiation was easy and…read morestraight to the point. I received fair value for my trade and competitive pricing on a new Tundra. The salesman was extensively knowledgeable about the features and options. He made sure we got exactly what we wanted, and knew how everything functioned. I might be almost 2 hours from this dealership, but having the confidence that my family will be taken care of is well worth the drive.

The service department is disappointing to me. I have been going for my schedule oil changes and…read moremaintenance and they always seem to find something else wrong. The service manager is very persistent on you getting things fixed right then. On one occasions he d had the nerve to ask me ," Can you tell me why you can't have this service done?" I informed him "money that's why". He then told me we can finance that for you. I informed him no thanks, when I get the money I'll have it done. If that's the case, I could use my own credit card. Then I find out , unlike other dealerships Joe Pecheles charges an extra fee to use your credit card.

Honda Pilot died in the parking lot at Food Lion. I called a neighbor, called my husband…read more.. couldn't get up with them. Out of desperation, I called Pecheles (I don't have triple a - didn't expect to need it on a 2022 vehicle). Although they wouldn't normally come out and give a jump, they did send someone. Car started and I drove to the dealership. They charged the battery and sent me on my way at no charge! That's great service.

The service prices at this dealership for an oil change on a diesel truck were insane! This…read moredealership rips off their customers! I have traveled all over the country and what this dealership charges for an oil change is almost double anywhere I've been (I only use Ford dealerships for service). If I wasn't heading out of town in the morning to drive 1,200 miles towing I would have gladly cancelled my appointment and gone elsewhere! Warning to anyone needing service go anywhere but here!!!!

I recently purchased a used Jeep Wrangler from there. They sold it to me with the suspension being…read morebad on it. I questioned them concerning the suspension and truck wobbling out and they preceded to tell me that it was just the type of tires causing truck to wobble. It took for me almost getting into two accidents to realize is more than just tires. On top of suspension being bad, mechanic also (recognized lower and upper oil pan as excessive silicon all around it and starting to leak out the back side of lower oil pan gasket. Front strut leaking and both sway bar end links bottomed out and boots torn). I have tried to contact John about this issue but get no response

My husband had been looking for a C6 Corvette convertible and found one here. We took a ride to…read morecheck it out. John was the salesman , he was perfect, the quintessential salesman. It was a pressure free experience, one I would definitely recommend. We had an issue on our way home, a flat tire. Somehow a large nail was picked up , probably on the highway , causing a rapid flat tire. A call to the dealership was made, they said no problem, we will send someone out . A short time later , Steve Lee, arrived ( the owner of the dealership) . The car was taken back to the dealership and the problem is being taken care of. This dealership is wonderful, friendly , very helpful a true pleasure to deal with .

Braking issues from day one. I brought the vehicle in twice to have it checked out, and the service…read moremanager "couldn't find anything wrong". Almost $1k later, the vehicle is now safe to drive. I guess a fully functioning vehicle when driven off the lot is too much to ask for. Very disappointed that I had to incur this cost.

Get over and talk to Mr. Kyle Alligood and/or Mr. BJ Marsh. They will take care of you by answering…read morethe questions you may have and/or getting you in a new vehicle at the right dollar. The inventory is constantly changing, including luxury vehicles, lifted trucks and everything in between. In addition, soon to be my go to service shop as well, as soon as the construction is completed on the new showroom/service center. These guys have been in the car business in the area now for several decades, let their expertise help on the next vehicle search/purchase.