1. Washington Motors

1. Washington Motors

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Washington, NC

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Washington Motors

2.3 (3 reviews)
Closed • 9:00 am - 2:00 pm

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Pecheles Toyota

Pecheles Toyota

4.0
(32 reviews)

Went in for a car inspection. That went well, and they made some maintenance recommendations. When…read moreI got back in my car to leave, I couldn't turn on the AC, or lower the windows or work the sunroof. Don't know if the breaker controlling those got jostled or what during the inspection, but I alerted the service writer, Sabrina, to the issue, who immediately reported it to the service manager. I explained that all of these things were working when I brought my car in, and how very uncomfortable it made me to have this problem after a mere inspection. They wheeled it right back to the shop, and resolved the problem either via a reset or securing something that was knocked loose. Appears to have been just an accident on the part of the tech. I would suggest testing the windows and AC anytime they work on or test electrical systems...and as consumers, we should always test at least those basics before we pull away. As a woman who has worked in car sales, and is also a consumer, I understand how it makes us feel like we have "sucker" stamped across our foreheads when the car must go in the shop...and I felt heard when I said as much to the service manager. He was respectful. They handled this well, and I would consider them for future work or when I am again in the market for a vehicle. I sat in the waiting area, which was clean, comfortable, and quiet. Staff were friendly. I will also give major kudos to Sabrina. She was knowledgeable and kind, which I greatly appreciate!

The service department is disappointing to me. I have been going for my schedule oil changes and…read moremaintenance and they always seem to find something else wrong. The service manager is very persistent on you getting things fixed right then. On one occasions he d had the nerve to ask me ," Can you tell me why you can't have this service done?" I informed him "money that's why". He then told me we can finance that for you. I informed him no thanks, when I get the money I'll have it done. If that's the case, I could use my own credit card. Then I find out , unlike other dealerships Joe Pecheles charges an extra fee to use your credit card.

Washington Motors - car_dealers - Updated July 2026

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