Great people and great dental care. After 35 years, I still managed to learn something new about my…read moreteeth. Everyone was cordial, friendly, and welcoming from the secretary, to the dental hygienist and the dentist Dr. B. I will definitely be back!

Had a quick emergency and our regular dentist wasn't available. Dr. Ream was able to get us in…read moreright away and took great care of us.

I am happy I have Dr. Franz V Steven as a dentist. He is just such a trustful person, and a 100 %…read moreprofessional. I am very satisfied, also Jessie the dental hygienist, as well the nice lady at the reception is very very friendly, and also professional. Thank you all, Hannelore Liberatore

I am so happy we found Dr Franz for our dental needs. All staff was very polite and professional.read more

I just had a horrible experience with this dental office, I wanted to make an appointment for my…read morewife so that she could have a procedure which would cost in the range of 10-20k, before I could even get the appointment,they gave me the third degree because they said my wife had missed her appointments and they would not even see her,until we paid a fee of 100 dollars!! I don't care about paying the 100 dollars,but the way we got the third degree and got scolded like a bunch of deadbeats was terrible by their office manager!! So very bad manners!! There's way too many other qualified doctors,to be treated this way!! Rude nasty person!

Where to begin?! We were visiting family in the area when my wife had a dental emergency. Our…read morefamily recommended we go to their dentist, Dr. Dan Rairigh. Dr. Rairigh's entire staff was courteous and professional, and accommodated our emergency visit. Over three visits in a week's time, Dr. Rairigh expertly corrected a botched procedure from our hometown oral surgeon. He set up a plan to install an implant using some pretty advanced techniques, including a 3D-printed drill guide custom-fit to my wife's teeth. He even took the time to show me the 3D printer in action in his office! (I was even able to get a cleaning during our visit! His hygienist, Laurie, is the best. My teeth felt cleaner than ever, and she was thorough and efficient. She also chatted with me as if we were old friends, calmly distracting me throughout the cleaning. Dr. Rairigh then came in to look at my x-rays and poke around my teeth. I wasn't left waiting in the chair for long at all, and Dr. Rairigh was gentle and informative.) We're setting up our entire family of five with this practice, and cleanings will now be a part of our visits to the area!

Reply To Heartland Dental LLC / Cherry Way Dental's Response…read more When Will Cherry Way Dental Do the Right Thing? Please take accountability and Issue My Reimbursement. Heartland Dental: My request is and has always been that you submit my reimbursement. The reimbursement will provide the funds necessary so that I am able to seek adequate dental care. My request is more than reasonable given my pain & suffering due to the dental malpractice, negligence and substandard care at the hands of Dr. Rebecca Pounds and Cherry Way Dental. I experienced stress-related hair loss due to the excruciating nerve pain in my tooth. I experienced financial loss due to the weeks that I could not sleep and was unable to function from the debilitating dental pain. My teeth shifted and started crowding due to the multiple ill-fitting temporary and permanent crown procedures at Cherry Way Dental. This has all had a serious impact on my livelihood. The amount of time and energy required to address these issues has been exhausting and completely avoidable. As I already stated in my original review, I made repeated efforts to resolve this matter professionally and respectfully. I called the number provided (412-261-2500), sent emails, and attempted multiple times to communicate directly with your office. Unfortunately, I was met with little compassion and no meaningful resolution. Accountability means taking action. At this point, accountability is measured by what you do next, not by what you say publicly. If Heartland Dental truly intends to demonstrate "improvements and growth," then the appropriate next step is clear: Reimburse me so I can move forward with receiving adequate dental care elsewhere.

Dr Pounds was alright when a filling was needed; unfortunately , it is not her you are with for…read moremost time and it is others at the office that make decisions about treatment or additional screenings. Their hygienist had what my new dentist's office "a heavy hand" and my mouth would ache for days after cleanings. She would also argue and play gatekeeper to services rather than investigate when I would mentioned spots where work had been done elsewhere seemed not right and was bothering me. Under one of those crowns, my new dentist found a significant amount of decay down the entire tooth and extending below the gum line to the bone; the correction was much more involved than if the folks at Cherry Way Dental had bothered to listen during the 3 years I was a patient there. I would offer a dual rating if possible, but because its not, I give their practice the lowest rating possible.

The staff is wonderful with my daughter who has braces. They're always kind, knowledgeable and…read morehelpful.

Adult orthodontics...I was a bit nervous. But it turns out I had a wonderful experience at both the…read moredowntown and Bridgeville locations. They have lots of appointment times, and I always knew to expect friendly and professional care for my Invisalign treatment. I was never pressured to end or prolong use of Invisalign and felt in control of how "perfect" I wanted my teeth to look. I wore them for about 1.5 years and wish I would have done it sooner!

What a great team at DiBartola Dental!!! Even though I was…read moresooo nervous, everyone was incredible! Kelly made sure I was happy w/ temp crown and permanent crown is beautiful! fits perfect! Thankyou Dr Nick and Joe.*

Went to DiBartolo Dental for about 20 years. Loved the practice. But after 10 years, the quality…read moreof work went downhill especially when I started getting some major dental work done. Spoke to Dr. D several times about how unhappy I was with the quality of work and even documented everything and gave him my timelines of the events. Said he would work with me, but it kept getting worse. 1st implant fell out within 4 months 2nd double implant with bridge (other side of my mouth) fell out within 14 months Got my medical history mixed up with someone else's Messed up bite guards 3 times (they didn't have records of the original bite guard) Messed up submitting to insurance at least 5 times Lost around 15k for the implants Messed up appointment times Hard to get anyone to call back They don't take insurance anymore but will submit (don't expect them to get it right). The one person kept sending the claim to my old insurance. I had to do it myself. A good friend of mine also had their implants fall out. Cleanings and sedation were great except the last time I had sedation, the anesthetist wouldn't wait for me to talk to the dentist before the work was done. I get anxiety attacks with needles so I wanted to be alert when I talked to the doctor. Not cool. I broke with them cold turkey in 2024. In my opinion, he grew too big too fast. I really had hope they would get better but the stress and anxiety I had with all the issues and losing so much money out of pocket was too much to deal with (approximately $15K). I found a couple wonderful practices that I have used since then (one stopped taking UHC insurance so I had to switch to another). If you chose Dr. D, just document everything. Not that is helps but maybe he will get the message. I wasn't sure if I should write a review but the more I thought about it, I don't want anyone to go through what I did.

I recently had a very unsettling experience at Kerr and feel it's important to share. Initially,…read morethere was a miscommunication regarding my first appointment, which I take full responsibility for. The office kindly rescheduled me, and I made sure to call ahead to confirm. However, from the moment I spoke with the receptionist, Kristen, I was met with rudeness and hostility. Upon arrival, Kristen seemed frustrated that I hadn't completed new patient paperwork, despite my understanding that she would be sending it to me. She stated that I was expected to download and complete it beforehand, which I was happy to do had I been clearly informed. She then aggressively placed the paperwork on the counter, creating an environment that felt far from welcoming--especially concerning given that this practice treats pediatric patients as well. As I filled out most of the paperwork, Kristen abruptly demanded the first sheet and became visibly upset when I didn't have certain information related to my wife. She continued to berate me in front of other patients, making the entire situation unnecessarily uncomfortable and unprofessional. At that point, I calmly stated that I didn't feel this was the right fit for me and prepared to leave. Realizing my personal information was still on the paperwork, I turned back to request it. Kristen initially ignored me, forcing me to go beyond the hallway to get her attention. When she finally acknowledged me, she became even more aggressive, to the point where she physically swung at me. I was in shock and asked her if she had actually just done that. She then accused me of intimidating her--even though I had remained still and composed throughout. At this point, Dr. Tim Kerr came out, visibly concerned. I explained the situation while Kristen continued to yell from the background, attempting to justify her behavior. While Dr. Kerr seemed like a decent person, he didn't appear particularly alarmed by what had just transpired. He suggested we "start over," but given the hostile environment, I made it clear that I would never feel comfortable receiving care there. After returning home, I did some further research and found another review from a patient who had an equally terrible experience with Kristen. This was disappointing, considering Dr. Kerr made it seem like my experience was an anomaly. It's clear that this receptionist lacks the professionalism and customer service skills necessary to be the first point of contact at a medical practice. She does not represent the values that a patient-facing role requires, and her behavior is completely unacceptable for a business that serves families and children. Unfortunately, my experience was so unsettling that I wouldn't recommend this practice to others. No patient should ever feel berated or unsafe when seeking medical care. These could be the best dentists in the world; I'm not willing to take the chance if this is what they deem acceptable for the first person who greats you as you walk in.

I have always had a real fear of going to the dentist, but both Dr. Tim and Dr. Romana are great at…read moreexplaining what is going to happen at every step of the way, and with following up afterward. I have been going to them for a number of years, and I am impressed with how they are continually improving their practice and with their dedication to keeping up with the best practices in dentistry.

I needed to get right with my teeth and decide to try Katsur Dental and Orth. I have been there…read moretwice. First time - Check-up Second time - Crown (temporary - waiting on my finished crown to come in). Check-in was painless - they ask you the Covid related questions. You complete forms to make sure your insurance is right. First time - it was pretty quick. Took scans, saw the dentist, and I was out of there. Second time - it was not as quick. They were running an hour behind. I understood because I think there was an emergency. They offered to reschedule me if I did not want to wait. I stuck it out and they performed the work. Dr. Cohen was great. He was all business with me but performed work to get my temporary crown in. The assistant gave me all the background information I needed to take care of myself while I wait for my permanent crown. Looks like no taffy or nuts for me! I wanted to give an updated review because this place received some bad reviews 4 years ago. I did consider the other reviews and thought I would give them a try to see if it was the same. If I was not comfortable, I would have not scheduled my work there after my check-up. All and all it was a good experience (as good as a dentist visit could be). I did have to wait a long period of time on my second visit but understood (covid, emergencies, etc..) I just waited.

let me start with I take good care of my teeth now and as a kid. I was a patient here as a kid all…read morethrough school. Every time we went, I always had a cavity and so did my sisters and so did my brother for years... they finally filled in every tooth so yes thanks for the silver filling all throughout my mouth 15 years later :) Then came the braces had on for two years I think the left over glue is finally off my teeth but I have this stupid overbite thanks to your oh so smart orthodontist. My dentist now is confused on the work you did. This place sucks. Hopfully its new people now but take it from someone who went there for years I hate my teeth because of you.