I have been trying to contact a live person after weeks of missed Residential pickups and I can't…read moreget thru on 1-866-949-5119 after listening to music for 30 minutes! HELP

Here's how it works with them. You sign a 3 year contract with them, at a reasonable price and they…read moreraise the price 25% after a year. You call them and they tell you it's in the fine print that they can do that. Then they tell you they can put you back to the original price if you sign another 3 year contract. But guess what, they will increase the price again after a year. After this happened a second time with a second location of mine I figured out their game. Go with Bay Disposal or another local company that does not play games and pretend to be a "green company". That's a whole other issue...

They told us we would have to wait two weeks past our pick up date due to snow but the other…read morecompanies picked up in our neighborhood one day delay we have had numerous problems with them missing pickups I highly recommend not using this company they are not professional or dependable!

The customer service is rude and unprofessional. They constantly miss pickups, but not account…read morewithdrawals. One star is not low enough for this company.

I had some work done in my kitchen and I replaced the sink,the sink was in good condition!…read more I pull up into the parking and there was a security guard shack but no security guard so I was left to figure this out on my own!. I asked a guy offloading some recycling cans where to go and he kindly pointed out where I should go!. I waited patiently in line because there was only one employee weighing the merchandise so needless to say the wait time was not good!. I will not be returning this this place of business!!..

Rachel and Reaper Metal Recycling provides fast and quality services!!! Stop looking, you have…read morefound the place to call if you need any hauling services! They provide outstanding service and value to any job, whether big or small! Will call on them again!! Thank you Rachel!!

Usually all trap house music blasted in the building they always try to block you from seeing the…read morescale when loading your scrap they will take buckets off then throw more buckets on the scale before letting it zero out again usually resulting in the scale starting in a negative weight position witch is good for them and bad for you I'll go there if I have to but if there is another option I'm taking the other option

From the owner: Gutterman Iron & Metal Corporation is a trusted scrap metal recycling facility serving businesses…read moreand residents in Norfolk. We specialize in aluminum recycling, scrap steel recycling, brass scrap recycling, and the processing of a wide range of scrap metal materials. Our services include metal collection, container services, on-site pickup, industrial scrap management, and certified weight processing with competitive payouts. Clients choose us for accurate grading, transparent pricing, fast turnaround, and environmentally responsible practices. We focus on efficient operations and sustainable recycling solutions. We deliver dependable service backed by industry experience. Contact us today to schedule scrap metal recycling services.

A full trash container from this business has been at 506 Eubank Drive in a Hampton Virginia for…read moreseveral weeks with rotting food that stinks up the whole neighborhood. I called the business to ask if the container could be removed or changed-out and I was told that it would be. However, two weeks have gone by and nothing has happened. The police have also called them about the horrible rancid smell and still no action. Apparently there is no professionalism to be shown by SRWS. I can't say that communication is an issue, because they did talk to me and the police, but they did lie! This company is not accountable, professional, or trustworthy!

This morning as my household was slowly waking up, there was a large truck on our street. I was…read moresurprised because it was so early. When I peeked outside, I noticed it was a large truck coming to take the dumpster that is on our block of Augusta for a house renovation. This is not a short or quiet activity. I went out to see exactly what was happening and what the company was and the driver wanted to know why I was out there. I said it was a residential neighborhood and people are sleeping. He made a lame excuse that they wanted to do this before people started going to work. That's crap, because they moved the old full dumpster in the middle of the day about a week ago. I will be calling SRWS (804-299-5000) who "owns" the dumpster to submit my irritation at this. This is a residential neighborhood with children who are sleeping and people who have to go to work and need their sleep. This is NOT ACCEPTABLE.