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    Waste Management - Newport

    3.0 (1 review)
    Open 8:00 am - 3:30 pm

    Services - Waste Management - Newport

    Junk pickup

    Recycling dropoff

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    Waste Management - Newport, RI

    Waste Management - Newport, RI

    (3 reviews)

    They are solid with their weekly residential container pick-ups, but after we contracted with them…read morethey changed their policy for yard waste. So instead of them automatically picking up to five bags a week, they only pick-up once a month if you make an appointment. Their website is horrible, as if they want to make arranging the yard waste pick-up as difficult as possible, so it is insult to injury. In addition, even though you can have the yard waste pick-up arranged for their specific, once-a-month date, your bagged yard waste can sit in front of your home for several days later, because they apparently can't keep up to the demands of their growth or new policy. In their defense, the change in their yard waste pick-up policy was probably a causality of the implementation of their now fully-automated trucks, but since it has imposed an additional burden (once a month pick-up, vice weekly) on their customers, they should make the scheduling easy, vice the convoluted, complicated and nearly impossible manner that currently exists.

    Absolutely terrible customer service and overcharging for average to below average service. After…read morewaiting 51 minutes on hold per a prompt specifically to cancel my service, a person answers and then says OK I will transfer you to cancellations!!! So I waited 51 minutes just to be told OK I will not transfer you back into the black hole of waiting yet again!!! Terrible service. They are doing this intentionally to prevent you from cancelling your service expecting that a customer will hang up versus waiting this long. And then the price doubles for this lackluster garbage pickup service where I regularly have to either pick up trash on my lawn that fell out when they were dumping it into their truck or pick up my cans that look like they have been thrown back into my drive way! I guess I will be going back to the town Transfer Station. Let me see Wastemanagement, I can pay you now $800 a year or pay my transfer station $210 for the same year and just spend an extra 20 minutes on Sat to dump my own trash. Guess what???? ----- GOOD BY WM.

    Waste Management - Newport - junkremovalandhauling - Updated September 2026

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