I didn't buy anything just sold scrap metal. They were friendly and efficient. I had dropped off…read morestuff twice, no problems.

I had a new windshield installed in my 2001 Buick. Ray's gave fast friendly service at an excellent…read moreprice!

Able to help with auto needs very much and had lots of supplies available to purchase.read more

This is the best parts store in Marion. Rich and Butch are by far the best guys to talk to about…read morevehicles. They know there stuff and always go out if their way to help a customer out. I've been going to the Zone for years but I broke down and Rich was the only person out of the 3 parts stores that where opened after 9pm that took time to help get me back on the road and on my way back to KY. I have recommended my friends and family from Marion to get their parts from Advance and to talk to Rich or Butch about issues they are having.

I have had great customer service in the past....however...the last several times I have visited…read morethe store, the attendants seem disinterested in helping or providing froendly customer service. Today I went in to pick up a quick online parts order. I walked in the door. There was one gentleman behind the counter. He looked at me and I spoke first by saying "hello". I stood at the end of the counter where the online orders are located. He never spoke and turned to go to the back room. I waited there for a couple minutes. Someone else entered the store so the doorbell went off. The man and another female worker walked back out to the counter. Again, no greeting, ni how may I help you, nothing. The man returned to the register he had been at before and engaged the female in a conversation about taking bags to the bank. After this, the female walked down to where the online orders were, again, did not acknowledge me, then walked away. She then, finally turned back and asked if she could help me. I honestly felt like the invisible man until that point. Very cold and unfriendly. When I go to the Kendallville NAPA or Advanced Auto Parts I at least get greeted and receive help in finding what I need. I hope things change at Orielly's soon.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I called this Auto Zone store to ask if they could replace a front light bulb for me without…read morehaving to go to an auto repair shop. Levi answered the phone and said come to the store, we can help you. When I got there, the manager named HEATHER helped me and I was so impressed by her skill, knowledge, friendliness. She went out to my car with me, I opened the hood like she asked, and out came a dead light bulb. We went back to the store and she found the right replacement, then back out to the car where she put the new bulb in place. A woman who knew cars and knew how to manage a business is worth the KUDOS to HEATHER in the Warsaw, IN AuroZone store. Her staff liked working for her too. I asked her how she learned so much about cars and she replied from my Dad. Her husband is also with Auto Zone at another location. Let her know you received this review and tell her how much I appreciated her help to an old lady with an old car.

I wish I can give this store a zero star the Manaus very rude 4-29-2020 that's was on charge was at…read morebout 4pm was super rude treated her employees bad and told me to take make my business elsewhere this woman need to get fired worst customer service