I called them out to do a repair on the master bathroom toilet. It took them two days to figure out…read morewhat was wrong when they did they had to redo some plumbing to the septic system in the process of doing that they removed an 1 1/2 line to my aerator system. This is a rental property, so I didn't notice that it was removed for several months. It took me over a week and a half of constantly leaving messages for their office manager Todd to actually return my phone calls. Now they are denying removing the piping for my aerator when it was clearly there and working before they came and installed the new plumbing. Between the poor customer service and a technician that is clearly lying I will never use them again Yes you sent two employees out after. One gave me another estimate and the second one which I was there with him agreed that the new piping they installed was right where the piping for the Aerator was. I'm guessing someone came in the back yard and removed it and also unplugged the aerator that's been installed for the past 7 years.

If you have a true emergency don't call this company. They never called me back or come out.read more

This is my first time using Yelp to find some assistance. The process was relatively easy, and…read morewithin 24 hours of first setting up the project, Illuminate Electrical sent out Ethan, who turned out to be a really good technician. The photo shows what was left of the original smoke detector, since the originals were returned to their installer. Ethan quickly replaced the new mounts and perform the necessary change on the plugs, which were incompatible. I thought the price was very reasonable, and I was thrilled to get this done before Christmas. If I have another electrical problem, I am certain I will call them.

We purchased a new dishwasher and quickly realized we needed a professional to install. I located…read moreand contacted Illuminate Electrical through Yelp and received exceptional service for a fair price. The technician was very accommodating and knowledgeable. I will definitely utilize Illuminate Electrical for future projects!

The service was excellent and completed in a timely and professional manner. Jonathan and his…read moreassistant fixed the original issue I was having by replacing a gas pipe. They also were able to repair cracks in the back of the fireplace which could have caused a fire. I would recommend them highly to all my friends and family or anyone needing a chimney sweep.

Jonathan is extremely rude and inconsiderate. He will try to upsell you anything so he can to take…read moremore of your money.

Frank (lead tech), Brian and Isaac were phenomenal. They arrived 45 minutes early and introduced…read morethemselves. They covered all areas with clear plastic directly under each vent, cleaned all vents, and repaired 2 small holes in the air ducts. Frank answered all the questions from my husband professionally and knowledgeably. They did an exceptional job of cleaning everything up from removing the plastic draping to vacuuming entire rooms. Pricing is calculated by the number of units being serviced where they also cleaned the coils, the blower and trunk line. Will definitely use again!

Friendly, reliable, professional and done the right way. We have confidence that the air in our…read morehome is now cleaner and safer after having dirty ducts for too many years. The dander, dust and pet hair has been removed. We'd recommend the clothes dryer vent also to be cleaned and cleared.

Never Late Plumbing (Laporte). These were the most professional, honest, hard-working…read moreprofessionals. I had a septic tank not draining & this company was tenacious enough to SOLVE the problem. Highly recommend! Reasonable prices & reliable!

Needed to replace a nearly 20 y/o hotwater heater. upfront pricing was provided with absolutely no…read moresurprises. They even saved me a considerable amount of money by informing me that my current tank was very much more than my home required to service hotwater. They were actually early to arrive but communicated a sooner availabilty before arrival. Post install, everything is working incredibly well with hotwater always readily available on demand with great efficiency. This is the company I will call upon when these services are needed and I would not hessitate to refer friends and family.

Had our septic tank pumped out, they were very nice and professional, had to call them back out…read morecuz, turns out our septic tank was kaput, had it put in sooner than I expected, and again they were very professional and very nice.

They did a Fortified Roof inspection on my home and I did get the Certificate, I did not and after…read morealmost 2 months of just trying to reach the operator of the Metairie office, an inspectors report. I have tried numerous times to reach them and left messages and emails but have yet to speak to anyone but a young lady who answers the phone (rarely) and left messages to contact me, to no avail. I would not recommend them for a Fortified roof inspection.

HDMK inspected our newly constructed home before we accepted delivery from the construction…read morecompany. Very well pleased at the quality and pricing on their services. They found several important things: a reversed flange on a roof pipe that could have led to water damage, a reversed fan on a stove vent, boards nailed to the roof that the roofers used to stay up there while installing the shingles, etc. etc. etc. I was able to take the report to the construction company, which fixed all the problems. HDMK then came out and reinspected the fixes to make sure they were all done properly. The young inspector was professional and friendly. Booking the inspection was easy. Highly recommend them as a company.

Songys was a great help to me . I stripped a part on my brand new dishwasher. They got by warranty…read more and gave me a perfect verbal walk-through on how to reconnect without issue I will contact you for all future appliance issues for your time and support

don't waste your time or money with this company. technician that came out was clueless and…read morecouldn't not even diagnose the problem, the office personnel was extremely unprofessional and gave me the run around for weeks before I finally contacted a different company to get it taken care of. Poor communication, never followed up with me without me calling them several times. Wasted $225.00 and a month without a fridge waiting for this company to take care of it. The owner of this company had the nerve to call me after seeing the bad review and said they would not complete my service if I didn't take down the bad review. After waiting a month I gave up on them completing it anyway. He never contacted me while I was leaving messages and getting the run around by his employees but he can call to threaten me when he sees the bad review. I absolutely would not recommend using this company.