Kind staff. No inventory for Rolex, however. High security here with lots of watch brands overall.read more

Experience matched my expectations. Was in town for a vacation at a resort and was running low on…read morecigars and figured why not grab some Cubans? They had a fantastic selection which hurt my pocketbook a little bit. Cuban cigars are traditionally expensive so be prepared to spend a bit if you go here but I didn't feel that I overspent for what I wanted and what I got. Service was great. The worker came into the humidor with us and helped us pick our cigars and price them throughout our shopping experience. He also got us a cutter to cut them all before taking them back to the resort (didn't bring our own cutter on the plane). Worth a visit if you're looking for authentic Cuban cigars - don't buy from the guy on the beach.

Good service. Iriana was a great host. They had my Partagas. Expensive but fresh and delicious. In…read morea World of counterfeit Habanos, its nice to know there are La Casas. Kudos

Bought a couple of pieces. Absolutely love them. The sales associates Cathy and Erica are so…read morehelpful and friendly.

We stayed in this hotel on October 29, 2023. As we entered the lobby I spoke to a young lady who…read morearranged our room. The young lady told me it would be a $200 peso fee that goes to the hotel since we paid our room thru Expedia. Thru Expedia I chose to pay for the "premium room with a partial view to the beach." I asked the young lady if our room had a partial view to the beach. She assured us it did. She told us that our room was located on the 5th floor up the stairs my wife asked her if there was an elevator. She told us that the elevator wasn't working. As we went up the stairs I noticed our room was in a corner as I opened up the door the window was small and it was half ways frosted. The view was to some trees and a building under construction. You could also see the roof with the air conditioner and other objects. I was like this is not what I paid for. As we decided to go to dinner I asked the young lady in the lobby that I wanted to move rooms because there was no view to the beach. Her response was " I knew you wouldn't be happy with that room. We gave no more rooms available but if you wait till tomorrow we can place you in front of the hotel with a room that has a balcony but you will here music playing all night until 3 am." We would rather sleep in a corner instead of hearing music all night. The next day we decided to try the breakfast. Didn't realize you have to walk a block or two down Avenida 5 to go to a hotel that gas limited options. They were giving taquitos with papa for breakfast. If you wanted more you would have to pay for it. We were willing to pay for other options but the kitchen had no items. We never went back for the free breakfast we would rather pay for it in a real restaurant. Our last day we woke up to no water in our room and came to find out the whole hotel. I had to walk to the ocean at 5am to wash my hands. It was off for several hours. This hotel maybe by the beach but they really need to step up their game. I asked for a partial refund thru Expedia because of what the hotel shows for a partial view to the beach and for what I got. Big difference. They refused. I would never stay here again.

The illusion hotel is reasonably priced, nice location, and friendly staff. A few downsides include…read moreconstruction next door which is loud in the early morning, drinking water not included, minimal bedding, the cafe and poolside bar aren't open. Breakfast is included at the next door restaurant "Madré's", very nice breakfast. Thanks to Adrian, Paulina and the cleaning ladies who made our stay comfortable.

I always make this my first stop when I arrive in PDC! The liquor is super affordable, the food is…read morefresh, and they have a great hot bar with plenty of tasty options. Sometimes you might need to use a translator app for help, but the staff is overall friendly and willing to assist. It's also a great spot to pick up some last-minute souvenirs before heading home. Convenient, reliable, and always part of my travel

We have walked to Walmart a few times now from different directions. Each time we see something new…read moreor different. The parking lot is huge and yes they have taxi, taxi if walking was too much in the heat. We walked the whole time and enjoyed it immensely. Upon entering you are greeted by security guards. Right in front are the souvenir and I do mean lots. We found souvenirs, booze, hot sauces, and Spanish peanuts!! The items were very reasonably priced in fact they have the same as on 5th Ave. lol Well some. The staff speak Spanish and very few speak English in fact we have not come across any staff that did to tell you the truth. So brush up on speaking Spanish!!! The tellers are friendly and there is a person that bags your groceries and you are required to tip. This location is a superstore, which carry groceries, clothes, household products and more. During our stay we will be returning.

Buyer beware!!! The store will look at your resort bracelet or any kind of way to identify you to…read moresuck you into the store. The diamonds and precious jewels that they have are FAKE. We went to a jewelry store back in the states and confirmed our suspicions. Don't make a costly mistake. Fooled once. Never again.

I have the EXACT same feedback as Lisa, below. They are still at it. Word for word, it is exactly…read morewhat I experienced. I wish I would have seen her post first!!

I loved this Cartier. Very elegant. Great staff. The formal appearance mirrored the goods they were…read moreshowcasing. I looked at men's wallets did not find the one that suited me. I turned my attention to men's watches. There were some timeless tank solos, Santos, and Gallibee. The new season has brought a few updates to timeless classics. I was looking for a roadster. The one they had a blue band and rose gold. Gorgeous, but the price reflected it. I was searching online for a stainless with black or blue dail. They did not have it.i collect a limited number, so I am selective. Atlas, no purchase. It is nice to see such luxury shopping in Cancun.

From the owner: Founded in 1847 in Paris, Cartier stands as one of the world's most esteemed and respected Maisons…read morein the luxury industry. Today, the Maison is renowned worldwide for its jewelry creations and watches, perfumes and exceptional accessories - symbols of fine craftsmanship and elegance, quality and excellence.

Excellent. I visited here to buy glassware. The prices and selection were fantastic. We also got to…read moresee the glassware being made, which was a treat. The service was nice while not being overbearing. I will definitely return on my next trip to purchase more goods.

I would have to say. What an awesome place. Some amazing selection of glassware. Sylvia and Cesar…read morehelped us out. It was great to see the glass being made and blown right next to the checkout counter. They delivered the glass to our hotel and gave us a 10% discount for ordering so much. I highly recommend going here and perusing the glassware. Very fun experience.

Skip the Tour--Just a Sales Trap…read more We joined the Marie's & Co Joya de Mexico excursion from our hotel as a cheap way to get to Playa del Carmen--we'd done it before but it's a free ride to Playa and from our hotel would have been a lot of money for 3 people. The tour includes a stop at a "silver jewelry factory" and a tequila tasting, which is really just a sales pitch. We skipped the tasting since we don't drink tequila and wandered around the flea-market-style area instead--everything was ridiculously overpriced! A small cat statue was going for $25 USD, honestly not even worth $5. The jewelry shop was the same as before--overpriced pieces and the same false claim that their silver "doesn't tarnish." I bought two pairs of earrings on this same tour two years ago, and both tarnished. If you're just after a free ride to Playa del Carmen, this will get you there, but the "tour" portion is a waste of time.

We stopped here as part of a Tequila tasting tour with a group of 4 people. We were greeted with a…read moretraditional welcome dance and then split from our group into pairs to tour the jewelry shop. Apparently our friends were kicked out once they made it clear that they weren't buying any jewelry. They were escorted to the front of the store outside and told they had to stay. Our couple experience wasn't like that -- Jose was very pleasant and took us all around the shop explaining different things about the various jewels and crystals. When that was done it was time for tequila tasting ! We took a small cart to the building next door where the Matis family sells tequila and were given Gabriel as a host. Gabriel was amazing, he clocked our tastes quickly and was able to make great suggestions based on everyone in the group. We tried all 17 tequilas and couldn't resist the coffee, pomegranate, kiwi and guava flavors. They had a special so we got the medium bottles with more tequila for less than the gift box price. All in all Gabriel made this portion very fun! For the jewelry store, I'd give the experience 3.5 stars but the tequila tasting side was 5 out of 5! If you're okay with being hard-sold on jewelry the experience is worth it for the tequila! Thank you Gabriel !