I didn't have the tool to adjust the straps on a couple of watches. The staff were extremely…read morehelpful and pleasant and adjusted the straps on both of my watches there and then and without charge. I highly recommend them and I'll be back when I need my watches servicing.

Was having a problem with my old Omega where I couldn't set the minutes. Thinking it was a small…read moreproblem with the crown, I took the back off and couldn't get it back on. Saw the reviews about these guys, so went in (a bit sheepish) and explained my problem. 5 minutes later I walked out with a functioning watch, with the back reattached and me educated as to how to set my watch minutes. Total cost: £0.00! Yep, no charge. I have a few decent watches that will now be getting their servicing done here. Great customer service.

Such experienced & knowledgeable guys and love the family business - felt like they adopted me!…read more Picked up a gorgeous white ceramic skeleton watch while they sized my other. Worth a stop

Took a ladies Rolex watch 2015 into them for glass repair an service, told me they would put…read moreoriginal glass in. After receiving it back watch stopped working, sent into Rolex they advised damage was done an fake glass was put in. Contacted Harry's watches asked them what they did, confirmed glass was purchased from eBay rather than a legitimate Rolex parts provider. HIGHLY AVOID! started legal proceedings for damages.

Did a great Job patching the holes in my leather boots and putting on new heels, a quick turn…read morearound too. Thanks again!!

I'm using Mathews Shoe Repair for some time, mainly for skills and quality. Highly recommend this…read moreprofessional service. Really kind and cheerful person. Shockingly competitive pricing and timing of job.

Had a fantastic experience selling my watch with The Luxury Hut. They offered the best price, were…read moreprofessional throughout, and very transparent. Highly recommend!

This is a shady pawn shop to order watches from online. The Cartier I bought has corrosion on the…read moredial and hands which now needs replacing. They also sold the watch with different links then the original but failed to mention it in the ad. The store "offered" to buy back the watch at 500 pounds less than what I paid for. Typical pawn shop scam. Be careful when ordering watches online that "guarantee authenticity" or are labeled "mint condition".

Excellent job! Liz and Zara were incredibly helpful and they had my Cartier back to me like new in…read more8 weeks (when Cartier quoted me 6 months!). The service was significantly cheaper also. couldn't be happier thank you!

I trusted this business to service two luxury timepieces: my Rolex Datejust and my wife's Cartier…read moreBallon Bleu. Unfortunately, my experience has been incredibly disappointing. The Cartier recently stopped working after condensation developed under the crystal. Upon inspecting the watch, I discovered six of the eight caseback screws were completely missing. This watch has never been handled or opened by any other third party since it was returned to us, and it is kept safely in a mechanical watch winder. In my opinion, it is highly likely that the case back was not properly secured during the service, causing the remaining screws to work loose over time, destroying the watertight seal, and allowing moisture to ruin the mechanism. I sent a formal, private email to their service team to bring this severe oversight to their attention and requested an inspection. They have completely ignored my communication. While the service took place a few years ago, I expected a specialist workshop to stand by their craftsmanship--or at the very least, respond to a loyal customer. Based on my experience, I cannot recommend their services.