The guy was rough, messy tools everywhere. May not have adequate tools to do the proper repairs…read more Had battery changed and he scratched up the back of the case trying to open it. The watch was brand new in box never worn, now looks like a kid opened it with a screwdriver. Some may have a good experience here, this time for me , Two Thumbs Down!

Went in ready to pay for a fix I didn't really need. Saved me money instead of taking advantage…read more Appreciate that kind of service and expertise.

The service was great at the Momentum Watch location on West 7th Ave., in Vancouver. We were happy…read moreto purchase 2 watches from Greg. Thanks to Greg, the service technician, we were well informed and found Greg extremely knowledgeable, professional, and pleasant to work with. He went out of his way to outline availability, in accordance with our preferences, fitted both for my husband, and reviewed the features prior to purchase. Parking is available off the upper alley way for ease of access. I highly recommend Momentum Watches and Greg for all your needs! Five star products and five star servicing throughout the years.

Amazing service and great work. Simon took the time to introduce me to the business and educate me…read moreabout his process and model. The tech was awesome and replaced 4 batteries and resized links on 3 watches for a perfect fit. Definitely our new go to place for watch repairs. Thank you!

I highly recommend Time and Gold to anyone wanting to purchase a timepiece or gain some knowledge…read moreof all things horology. I have been a loyal customer for years. They have a wonderful variety in new and pre owned pieces. Their attention to detail, customer service and follow-up support are second to none in Vancouver.

I brought my watch in while on vacation to get it adjusted for size which they happily did for…read moreabout $50. After leaving the store happy with the sizing and wearing the watch around about everyday for a week one of the pins in the band fell out making the watch unwearable. When I went to call the store to see what they could do for me the associate gave me the email of their customer service department. After sending an email with a picture of the watch and receipt the company made a very poor effort to try and resolve the issue. While understanding that using my American credit card might be difficult to get a refund the person responding to me informed me they don't do any refunds for this and made the offer for me to bring it in next time I'm in town. No offer for credit at the store, sending the watch in to get fixed nothing. So now my $700 watch (I've only worn for about a week) sits on my dresser waiting to be fixed because I'd rather not spend another $50 to get it fixed again. I would have at least appreciated some sort of problem solving for breaking my watch.

True craftmanship and HONEST old school service ......remember that? They are truely interested in…read morelooking after you.

been going to Otto Friedl since 1969 when bought my girlfriend a Tissot from Otto himself . Did ten…read moreyears in the Uk at which time my Heuer Autavia needed a new mainspring which Otto did with aplomb. 1n 1988 bought a 2nd hand Omega Seamaster ( day/date/sqr faced) from Otto and it has never been to any other store for anything. Service is exceptional, lovely people and amazing workmanship. cannot recommend this company highly enough . Simon Gabriel

My automatic watch was running a couple of minutes slow, stopped by the shop and they dropped what…read morethey were doing to take a look. Spent a fair amount of time on it, even showing me the post-repair diagnostics to demo it's now tip top performance - very cool. To my surprise - no charge! The next day, watch is running perfectly and showing perfect time. Excellent service and a share appreciation for mechanical watches and horology, means I will definitely be coming back - thanks Roldorf & Co!

wonderful watch repair and service. I came in with a vintage Omega that they did just a bang-up job…read morecleaning up to run like new without a bunch of unnecessary physical polishing and "restoration" that I don't want. They're really consultative and when I drop something off, I know exactly what I'm getting when it comes back - and it's always awesome.

Selection is somewhat limited. But again, I recommend to come here to check what they have. Prices…read moreare negotiable and are ok. You can definitely get certain things cheaper if you shop online but again that means you will have to wait for shipping. Parking is available and is free with registration of license plate. My dad came here and recently bought a watch.

Beware! False advertising, beware! This was my long time watch battery replacement place. The…read moreA-frame sign said "starting $7". I was charged $10+tax for a very standard fast fashion watch battery. What??!! For a cheap standard watch battery? I was shocked! No more. You've lost my business forever and I will tell all my friends too.

I have taken in several mid-to-high end watches for service and always been very happy with the…read moreresult. One was a rather beat up Titoni vintage Swiss automatic watch that was found in a drawer where it had been hiding for many years. Harry replaced the crystal, serviced and repaired the movement and it ran just like new afterwards. Harry is highly qualified and experienced. They are honest and will only do what you requested/is necessary. Highly recommended.

My watch battery died when I was out and about on Saturday. Found Global Time on Fraser Street with…read moregood reviews. Not my usual place for my watch battery replacement but glad I stopped in. Fast, courteous service. I was in and out within 15 minutes. Price was better than I would normally pay and with a one year guarantee. Good job Global Time, highly recommend your services!

I came here with 9 watches that needed battery change -- I know, that seems like a lot, but I like…read morewatches. I live in Seattle, but there aren't many small independent watch/clock repair shops around where I live, and this shop sounded like a gem from the yelp reviews. And it was. I randomly walked in with 9 watches past 5 pm on Friday (one of them was a little more complicated), and Mr. Hiew told me they could be ready by noontime on Monday. Wow. I've walked into a pretty well-known jeweler (B*n Bri**es) by where I live, and they'd say, "We'll call you when it's ready" (which is like a week later) or sometimes even "We have to send this out." But no nonsense like that here. It's all business. Love it. I went back a little after lunchtime on Monday, and sure enough, they were ready and packaged, with detailed description of each watch written down. This man is dedicated to watches and clocks. He's even wearing a Renata mask. (I've never even seen a Renata mask. He must be a good customer.) In case you don't know (like one previous reviewer), Renata batteries are what's considered most reliable and long lasting. They're used in the likes of Rolex (Oysterquartz), Tag Heuer and Breitling. Renata batteries cost a little more, but if your shop uses them despite the cost, you know they care. I paid 15 CAD for 8 of the watches and 25 CAD for the more complicated one. I'm a happy camper. In Seattle they charge more and do less (they'd say things like, "...and waterproofing would be extra charge"). An unassuming shop that doesn't even have a sign outside, but has customers coming back? That's my kind of shop. I'll definitely come back when I'm in town.

Called John as I needed new batteries for a couple of watches that had been sitting in drawers for…read morea few years. He told me to come right over - had them ready to go while I waited no more than 10 minutes in his whimsical and curious little shop. Fantastic service - I'll be back and telling everyone I know about this little hidden gem. Thanks, John!