I've been wanting to get cameras at my home since moving here a bit over a year ago. I don't even…read moreremember how I stumbled upon 606 installs but it was lucky. Another company I had spoken with had quoted me more than twice the price, I guess because the cameras they use are fancy or something? I don't know, because the ones Ernesto installed are great and doing precisely what I wanted. When I was on my search for home security cameras, I kept mostly finding things like ADT, SimpliSafe, or something else that was largely about selling you the monitoring plan; the equipment I think was less expensive but then you're paying for the monitoring. I am not generally a fan of the everything-is-now-a-subscription-or-service thing nor do I want to be beholden to whatever rates a company decides to charge. Some of those also were self-install options, which didn't interest me at all. They hooked up several cameras at our home to provide various views, including the basement since I wanted to be able to see what's happening down there when I'm upstairs. The system has a hard drive that can support up to eight cameras. We can save photos, videos, and also play back to see what happened earlier in the recording on the various cameras. Although they could have provided a monitor, we don't really have a place for it so we simply have an app on our phone through which we can view the cameras. I'm not sure why, but I thought it would go much more quickly than it did. I have no frame of reference to know how long it should have taken so that's not a criticism. It took about six hours total but having it done well was the most important part. I would highly the crew at 606 installs for their professionalism, reasonable rate, and excellent work.

I requested an outside speaker replacement. I had purchased the speakers and didn't want to climb a…read moreladder two stories to hang them. I requested a quote and was given a fair price. They sent out an awesome employee who removed the old speakers and replaced with my new ones in less than an hour. Everything worked and I couldn't be happier. I would definitely use them again.

I've had D&I Electronics protecting my home for 30yrs. They have everything you would need to…read moreprotect your home. And they won't try to sell you what you don't need. They've been in the security business since the 60's, that's saying something.

These guys are doing the security system in my home and so far have been very pleasant to work…read morewith. They're professional, responsive, and seem to have a great work ethic as far as reliability. They also work very well with the other subs and the GC on the job, and go above and beyond to accommodate and make things happen quickly.

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

Called on the phone and asked if they could make a key for me, they said yeah sure no problem! When…read moreI arrived at the store I was told they said they couldn't make the key at all, unbelievable!

Fast and friendly service. Excellent customer service. Would highly recommend To anyone needing…read moreanything from key cutting to lock installation.

We had been discussing installing a security camera system for months. I researched equipment…read morescenarios and contacted numerous companies. As a result of initially discussing the project and meeting with Don at our 2- flat, we decided that Chicago Security Surveillance was the best choice. The price was reasonable for the quality equipment specified. We were sold with Don's thorough explanations of the installation and components. The equipment was installed within the timeline he provided. As Engineer, I have worked with a countless number of contractors on huge projects and on my 2-flat projects over the past 40 years. Chicago Security Surveillance is in my top ten list.

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

We switched to Xfinity because they were offering deals which included a new phone when adding a…read moreline. I have been in the store six times and they were not able to deliver on anything. They transferred our numbers but couldn't activate my watch for a month. They still charged me. They also added things to my internet that I did not want. Cameras and streaming services that I don't need. They said it would not raise my payment, it did. The part that bothers me the most is that there is no accountability. No one will take ownership and rectify the problem. It's always "the online people versus the in-store people" and no one can do anything about the other. I am disappointed with Xfinity after one and a half months and am Looking for another service provider. Best of luck if you decide to use them because this headache is not worth the money.

Max is the goat, give that guy a raise. I called online to change my service provider yet keep my…read morephone number. The person over the phone with that all to formular accent that I will never be able to understand without hearing someone convincing me to not redeem the gift card... Had messed everything up and gave me a new phone number even through me pleading with him to let me keep my phone number he told me to kick rocks :( That's when the goat himself answered the phone and spent almost an hour making sure I kept my sacred phone number. Super patient, great customer service, and overall great experience. Thanks max

If you need anything with keys or locks to be fixed, look no further! After having gone to TWO…read moredifferent ace hardwares to make copies of a house key (unsuccessfully!! They didn't work and I spent HOURS driving back and forth to have them try again, and ultimately to return them), Mark made copies of the key quickly and they worked! and when we needed some springs in our lock fixed, Mark was responsive! He told me he would arrive in about an hour, and about ten minutes out gave me a courtesy call to let me know he was close by. He not only fixed the lock, he also tightened up the screws and the screen door (that would slam shut previously). Mark was courteous, kind, professional and knowledgeable throughout the whole experience. Definitely going with Mark again anytime we have any key/lock needs! Thank you!

Mark was able to remove a combination trigger lock from my handgun. One of the three combination…read morewheels was broken, but he was able to do a work around to remove it. After spending more than half an hour working to rectify the situation he wouldn't accept money. He was extremely polite and professional. I would highly recommend Windy City Lock and Safe for any and all services.

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the…read moresystem and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

Go with an independent company or even Amazon's Ring. Read the fine print of your ADT contract for…read morewhen your wanting or needing to cancel , an up front fee of $500 or more is asked of and then a request to cancel is made before officially canceling. ADT will offer you everything under Gods sun to keep you with them but will NOT work with you when canceling. ADT makes it very difficult to cancel your contract. They are very pricey for hardware that isn't superior to others. Read the fine print of your contract before signing. Our hardware stopped working properly after 1 year and instead of sending someone out to replace the hardware ADT opted to troubleshoot over the phone which did help for a week or two and the hardware went back to being junk. Upon canceling your contract the sales rep will do everything they can to keep you with ADT by offering you discounts you should gotten in the first place. They will even offer you new hardware but they will NOT offer any type of discount toward a cancellation if your needing one. Your cancellation fee can be upwards of $500 up front and then a "request" is sent before a cancellation is even made. They are one of if not the oldest in the home security realm but they are out of touch with new times and prices. Ring security is the best bang for your buck and they do offer direct emergency services and you'll have zero issues with connection and video. Just stay away from ADT because when you want or need to break up with them they become the worst ex-boy/girlfriend you can imagine. BTW , Ring does offer direct emergency services. ADT tells people Ring doesn't have or offer emergency services. That is a lie.

what a horrible company. over charges, cannot get through to talk to anyone. never again. I…read morewould suggest never to use. complete rip off.