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    Water Cleanup

    5.0 (1 review)
    Open Open 24 hours

    Services - Water Cleanup

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    6 years ago

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    Alan's Restoration

    Alan's Restoration

    (25 reviews)

    Memorial

    I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

    Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

    Water Mold Fire Restoration of Houston - water damage restoration services, Houston mold remediation, fire damage restoration, mold removal services

    Water Mold Fire Restoration of Houston

    (5 reviews)

    Spring Branch

    Absolute worse. DO NOT HIRE. Billed my 73-year-old mother's insurance company an exorbitant amount…read moreof money for mold remediation after her pipes burst during the winter storm but skimped on actually performing the work. They arrived one hour late to the first remediation appointment, two hours late for the second, and three hours late for the fourth. They did NOT remove all the damaged items they were supposed to on day one (and said they were finished), dumped all the cabinets and drywall on my mom's lawn instead of in a dumpster as itemized on the estimate, and dumped their beer cans on top. Totally disrespectful. My question is why did they have beer cans in the first place when they were supposed to be working? One month later, the home is still not remediated properly. The clearance tester said he could not believe they left her house so dirty and trashed. He even noted it in his report that they needed to clean up. Basic. After sending them the clearance report and not getting a response, I had to send another email with RESPONSE REQUIRED in the subject heading just to get them to set a time to come back out to complete the work itemized in the failed clearance report. It took one month of prodding to get them to finally remove the bar in the kitchen that was supposed to be removed on day one. There is still moldy insulation in the walls. When they came out the fourth time (after clearance test failed), we overheard the workers saying they brought a particular area to the attention of the service manager on day one but the service manager told them to not touch it. We call the office to get assistance and can only talk to the "answering service." It should not take one month for work that should have been done right and thoroughly the first time. Now, they have the gall to tell my mother that they have moved on to other jobs while hers is still incomplete. This is how they treat the elderly.

    My pipes froze and bursted during the cold weather in Texas . My insurance told me to figure it out…read moreand find someone because they were going to take a long time to get to me . My garage sealing collapsed and tha walls were soaking wet . I called at least 7 companies but they told me I had to wait 3 weeks or more . The only company that answered and took actions right away was WAter Mold Fire Restoration . I was lucky to have Jose and his team come and dry my house . If it wasn't for this company I still would be waiting because no one has called me back for mitigation services. If you're reading this and debating on calling them . I recommend them and I will upload pics of the clean work when my house is put back together.

    Water Cleanup - damagerestoration - Updated September 2026

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