Barbara G. Jonathan, the boss did some work at my home. They broke tv's, furniture and the biggest…read morething is my Kitchen countertop. They broke it in half and tried to glue it back Together. It looks bad and we have cut our hands broke my sister bracelet on it. I have ask Jonathan to come and replace it because someone will get cut bad on it. He will not, please beware of this company. I just want him to come and replace my kitchen countertop with a new one

Can't speak on there work but the guy they sent out name Jonathan, for an estimate, loss them some…read morebusiness. Appointment was on October 29th. and he stated you'll receive a estimate in 72 hours. Sent him a follow up message on November 9th and still haven't received an estimate. Texas Estate construction came out the same day on the 29th and I Received a estimate on the 30th. That's who I'm using for my home renovations.

I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

The project we had was small in scope and they were able to complete it in about a day and a half…read morewhich was very convenient. Dominick even changed his schedule to accommodate our schedule to help us out, which really appreciated. There were also a couple of punch list items that they completed in addition to a smaller fix that he included in the price. The contract was also reasonable and didn't transfer all liability to the customer, which is rare. Overall a good experience and I'd hire them again.

From the owner: In an era where climate resilience and rapid response define property restoration, Fifth Ward…read moreRestoration emerged as Houston's pioneering force in water damage restoration, mold remediation, and emergency services. Through innovative deployment of advanced moisture detection technology and IoT-enabled monitoring systems, we're revolutionizing how restoration services adapt to evolving environmental challenges and customer needs. Our data-driven approach to damage assessment and restoration protocol development has established new industry benchmarks for efficiency and effectiveness. By integrating predictive analytics with hands-on expertise, Fifth Ward Restoration delivers precision-targeted solutions that minimize property damage impact while maximizing recovery outcomes. Our commitment to sustainable restoration practices and eco-friendly remediation techniques positions us at the forefront of responsible industry leadership. As Houston's climate patterns continue to evolve, Fifth Ward Restoration remains dedicated to advancing the science of property recovery and environmental stabilization. Our investment in continuous team education, cutting-edge equipment, and research-based methodologies ensures we're not just responding to industry changes – we're driving them. Through strategic implementation of smart restoration technologies and proactive damage prevention strategies, we're shaping the future of property restoration services.

Had to get a 2nd opinion on a leak from the upstairs bathroom. I'm glad we did or else we would…read morehave been taken advantage of by another company. Austin was attentive to our concern and immediately assured us that this problem can be remedied. Had his equipments set up the following day and sprayed biocide to kill any mold that may have formed and to prevent further growth. Took a few days to dry (as expected) and we couldn't be happier we called them. I'm glad we didn't go w/ the other company or else our whole upstairs bathroom would have been unnecessarily gutted.

It started with a busted pipe in my attic. Water sprayed above my room to cause part of ceiling to…read morecollapse. I was assured by many people that my homeowner insurance would pay for the repair. Fast forward a little bit. I used the Yelp app to check who can come help me. It gave me 2 additional contractors since primary one failed to respond. Within minutes, I started chatting with Jay F from A+fforable on Yelp app. It took a little effort but really efficient to get it done. I guess it's called "Virtual Consultation" during Covid-19 pandemic. Within 2 hours, I got a quote and secured an appointment. I immediately contacted my insurance agent to start a claim. On my first day meeting Austin for damage assessment, he brought Wilmer to start water mitigation. Austin is the supervisor, as you already know from other reviews. He quickly setup dehumidifier, fan and heavy-duty HEPA air purifier. In the same week, they came back with another helper Juan to perform tear out and sprayed fungicide to kill molds and checking for additional damage. I want to share my experience based on my initial connection before this review gets too long. Next thing is to rebuild my room. Having to wait on my insurance claim approval. In this modern age, hard to find a reliable contractor and someone easy to get alone. I will use A+fforable to help me to get my life back to completion.

Its right there in the name, seriously. Sheri in the office is a delight and instantly "got me" on…read moremy need for decisiveness and speed and was spot in in getting the COI for our building management. I like/need a high level of communication and got that in spades. Jim and Adam arrived in the promised window and after a walk through to explain the process and ask questions about my problem area they got to work. The smell of that pretreatment as it is mixed and applied is quite potent - but it is a good smell for sure. I mention that because we have an olfactory sensitive staff member who I had wisely told to stay away until we were done. While Fantastic was not the least expensive project quite I received they were very competitive and worked hard to understand my needs and earn my business. They are packing to leave and I could not be more pleased with the clean and freshness of our cheap glue down office carpet. Just because it looks clean doesn't mean it is and I wanted to see the dirty extraction water like always because I find it satisfying to see all that ick going down the drain. They were very careful with our belongings and respectful of our space at all points in the process. The big soup stain and the big Sprite mess at our front door are completely gone and the areas under our chairs that had all those little spots are nice and clean. Would highly highly recommend and will for sure use them again. Adam is apprenticing to James to continue the business and that is always gratifying to me on a personal level to support generational businesses that have survived and thrived.

Great work on my carpet that had been wrecked in a storm. Super friendly and helpful people running…read morethe place

I recently called VODA for a quote to clean all the carpets in my house, including two large wool…read morearea rugs. The service representative was one of the nicest people I've ever met. His name was Craig. They came in. Didn't try to upsell me anything and gave me what I consider a fair price. I have used many of the other major cleaning services over the years and just felt that they were always pushy. They never brought two people to move furniture and they were going to charge you extra for special solutions for dog and cat smells and whatever else they could find you to up charge on...Craig and Malik came today moved all my furniture and even took apart a bed and did a complete room because I have been fostering kittens in the room!!!They did a superb job. They were in and out of my entire house in less than an hour and a half. They earned a five star for me and I will use this company again. Highly recommend! The best part is, they are locally owned In Pearland!

From the owner: As a trusted leader in Water Damage Restoration serving the Houston and Pearland, TX area, Voda…read moreCleaning & Restoration is ready to guide you through insurance claims and repairs. Don’t wait, take action today to protect your property and prevent future mold growth!

Warning to Homeowners - Deceptive Experience with Air Quality Express (July 3, 2025)…read moreOn July 3, 2025, a representative named David from Air Quality Express came to my home for a scheduled inspection. He arrived, quickly performed what he called an "inspection," and told me we had mold in our ducts. As a parent of small children, I was immediately concerned for their health and safety, so I agreed to move forward with remediation. While "explaining" the work, I began recording the interaction to share with my husband. David showed me photos he claimed were from my ducts, showing what appeared to be extensive mold. He then told me he had a crew that could be at my house within the hour and quoted me $1,500. Shortly after he left, the weather turned bad--heavy rain began. When the technicians arrived, they sat in their van for over 15 minutes, likely due to the storm. At that point, I decided to reschedule--the weather made it hard to believe they could do the job properly, and I couldn't leave the house with an infant and toddler in such conditions. I called their office, and the representative was kind and professional, assuring me she would coordinate a new time. Then I received a call from David. The tone changed immediately. He was rude, aggressive, and completely unprofessional. When I explained I just wanted to reschedule, he called me a liar and claimed he should have taken 20% of the payment upfront. I was shocked. I was shaking after the call--no one deserves to be treated that way for simply wanting to reschedule during a storm. I informed the technicians that I would not be moving forward, and they left. A few days later, I called a different air duct company. They thoroughly inspected my system and confirmed: There was NO MOLD in any of my ducts. The photos David showed me were not from my home. I had been lied to. Thankfully, I have video proof of David showing me the supposed "mold" photos and quoting the $1,500. I have reported this incident to the Texas Attorney General and my local police department (for my safety because I do not feel safe after the way this man spoke to me) due to the deceptive and unethical conduct. BOTTOM LINE: Air Quality Express tried to scare me into paying for unnecessary services using fake photos and high-pressure tactics. The behavior I experienced--especially from David--was aggressive, dishonest, and highly unprofessional. Beware. Get a second opinion. Record interactions. Don't be afraid to walk away.

**Mold, Money, and Missed Opportunities!**…read more I strongly advise against using Air Quality Express for any mold remediation services. After initially hiring them for mold remediation, I paid for the service and was promised a complete job. Unfortunately, I was met with a series of unprofessional and unethical practices from this company. The first red flag occurred during the service when one of their workers unexpectedly told me that I needed to pay an additional $400, even though I had already received a firm quote of $1,525. Naturally, this raised concerns, and I refused to pay the extra charge. I immediately called their office to report them and after confirming with the office that my original quote was the agreed price, I felt uneasy about the integrity of the company. This attempt to charge more than the agreed-upon amount made me question whether the job was actually being done thoroughly. To ensure I wasn't being taken advantage of, I called another mold remediation company for an independent inspection when they left. I did not inform this second company that Air Quality Express had already performed any work, as I wanted their assessment to be completely unbiased. This company took photos and confirmed that mold still remained, and that the work Air Quality Express had promised to complete was not done. I immediately called Air Quality Express to report this and sent an email outlining my concerns. Instead of addressing the issue, they sent the same dishonest crew back to my home, despite my email asking them not to. Reluctantly, I allowed the crew back in, hoping they would take the opportunity to complete the work they had failed to finish. They arrived and said they were there to clean the mold in areas they had previously disregarded. However, after only being in my home for a short time, they said they were done and left without showing me any photos of their work. I requested pictures of the work they just completed and wanted the same angles showing the mold that still remained, I was told that "David" would send them to me. A bit later, I received two photos from David via text, it was not what I had asked for. Instead of photos showing the cleaned mold areas, it was a picture of what appeared to be a spray or some product applied all over, with mold still remaining, rather than the proper cleaning that should have been done. At this point, I called another company to come out and inspect their so-called "fix." This company took photos that Air Quality Express conveniently failed to provide, and those photos showed that the mold was still there. I then had to move forward with hiring another company to complete the work, paying again for the service that Air Quality Express failed to deliver. To add to my frustration, I am now out of pocket twice, and Air Quality Express has failed to offer a refund, even partial. Their excuses for the incomplete work have been both inadequate and unconvincing. This company's practices are unethical and irresponsible. The lack of professionalism, integrity, and customer care is appalling. I have already reported them to the Better Business Bureau (as have others) and will be pursuing further actions to ensure I am reimbursed for the money I spent to fix the incomplete work. I have photos, witness testimony, and recordings to substantiate my claims, and I am taking the next steps to address this situation. ****Updated Review**** - March 27, 2025 Issue was resolved.

Great company to work with! Highly recommended. Good communication, Great work , very nice people.read more

Outstanding Service When It Matters Most…read more Bulldog Restoration & Cleaning LLC is the kind of company you're truly grateful to have during a stressful situation. From the initial call to the final walkthrough, their team was professional, responsive, and incredibly knowledgeable. With over 30 years of experience, it's clear they know exactly what they're doing. They responded quickly, explained every step of the process, and worked efficiently to prevent further damage while keeping costs reasonable. Their expertise in flood, fire, and water damage restoration really shows through their attention to detail and use of modern equipment. What impressed me most was their sense of urgency and genuine care. They understand how overwhelming property damage can be and treat both your home and your peace of mind with respect. The team was available, dependable, and committed to restoring everything back to pre-damage condition. If you ever find yourself needing reliable restoration services, Bulldog Restoration & Cleaning LLC is a company you can trust. Professional, efficient, and available when you need them most--I highly recommend them.