I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

Jason was great. Did quality work in the timeframe he had indicated originally…read more . He listened to what I wanted and needed and gave me exactly what we talked I would highly recommend Swell Plumbing!

We experienced issues with the water pressure and drainage in our bathroom and reached out to…read moreseveral local plumbing companies, including Swell Plumbing. They diagnosed that the galvanized pipes were corroding and needed a complete replacement. Jason from Swell Plumbing provided the most thorough, helpful, and cost-effective estimate. He effectively addressed multiple issues, including the discovery of significant water damage from a slow leak. I highly recommend Swell Plumbing for anyone looking for a customer-oriented professional who delivers quality work. Plus, they are just great people to work with!

I was very happy with the service provided by Fast Water Heater Company of Salem. Our plumber,…read moreJose, was neat, courteous, called ahead, came on-time with the right equipment, and after evaluating the water tank, fully explained the costs and equipment needed the bring our old water heater up to current code. The cost was right inline with the other estimates I received, and Jose applied a $50 Existing Customer discount. Great job, Jose, Five Stars.

Our 40 year old Ruud finally kicked the bucket and started leaking. Called FWH and ordered a new…read moreRheem water heater from Home Depot. They scheduled our appointment a few days in the future and gave us a basic estimate and made it clear additional costs might be added to bring our old house up to code. Lee our installer phoned an hour before he arrived to let us know he was on the way. Lee and his young apprentice did a very good and professional job including inlet shut off valve, leak detection valve, new hoses and soldering of fittings and earthquake bracing.. They hauled away the old heater and cleaned up any installation debris. It only took a couple hours.They were very polite and answered all of our questions. I am very happy with the entire job and the cost. This is the best and easiest way for someone who is not a DIY guy, and who is elderly to get your hot water heater replaced.

We had the dreaded moment of our water heater leaking from the bottom, clearly overdue for…read morereplacement. I did a search for plumbers in the area with excellent reviews, favoring small businesses and Peak showed up in the top 3. Raymond at Peak was a stellar communicator, responsive, and offered us really quick service. The price for everything, including a good water heater, was a little below the range that Google said to expect, and we felt affordable. Raymond was also a delight to engage with when he came to install. We will be reaching out to Peak for any of our future plumbing needs!

The hot water tank at my business died. Within 24 hours my new tank was installed and I was back to…read morework. Very personable and professional. Would use again.

I reached out on Saturday and got a quick response from Jessica saying they could come that day but…read moremy weekend was already busy. Jessica let me know that was no problem, they could send someone out Monday morning. She wasn't sure what time, possibly between 10 and 11 but they would call me before arriving. I missed the call from Nicole while in the shower, but she followed up by a text to make sure I knew Jonathan would be here within 35 minutes. I love this attention to customer service. Jonathan showed up as scheduled and took a look at my water heater and assessed what my issue was which was low water pressure at the kitchen faucet and he informed me that I did not need a new water heater, which was a big relief. Jonathan is the one that helped me with my hose bib and just as last time he was very friendly and knowledgeable. He identified the issue as likely some buildup in the line at the kitchen faucet. He was able to back-flush the line and found a small chunk of rust from my lovely steel pipes. It had gotten stuck and caused sediment buildup. Water pressure restored, no water heater replacement needed (phew) and I am back in business! I love their cost structure because it's not by the hour. It's by the job and what they do, etc. and I find that to be extremely reasonable. Their combined affordability, personable employees and exceptional customer service, is why I keep coming back to them. I highly recommend them! Thanks Jessica, Nicole and Jonathan!

Dear Jeremiah W…read more Please explain why the costs for "drive time" and "warranty" were not disclosed before the service was booked, yet were added to the final bill. Mr. Rooter advertises flat-rate pricing rather than hourly charges; if that is truly the case and prices are not determined arbitrarily, why are your flat-rate prices not available anywhere online? Additionally, your technician serviced an elderly woman's home and charged an excessive amount for the work performed. This is deeply concerning. Shame on your business for engaging in such practices.

I came home from a trip to find my shower dripping water and was unable to turn it off. It was…read morelate, so I grabbed a bucket and decided to address it the next morning. I used the Yelp Projects feature to find local plumbers, and while those I called were unavailable, I was Thrasher was recommended. The guy was nice and even gave me the phone number. In no time we had the owner on the phone who was sending a guy over right away. The estimate was accurate. The fix - simple enough, but also explained the why and the how to prevent it going forward. We were back in business in less than an hour! If you want an honest repair with clear communication, I would definitely recommend calling Thrasher Plumbing to get the job done.

Great people. Jeremy is an expert. He helped resolve our home plumbing issue and gave us…read moresuggestions on how we can limit cost by doing the digging/backfilling ourselves. We saved est. $400-$500 by doing a small portion of the work ourselves. Jeremy gave me advice on digging and locating piping and contacted 811 on my behalf. Job was done quickly in high quality. Very happy with their service.

My house had been sitting vacant before we purchased it. Allen came in and explained what needed to…read moreget done and he gave me a honest price to do it. He was fast and the work looked great, and he didn't leave any messes behind! Such great customer service! Best plumber I've ever hired, don't waste your time with anyone else!!

While remodeling a bathroom, we decided to replace the 80 year old galvanized plumbing and clean up…read morea mixture of cpvc, galvanized and old copper from several years of reconfiguring and additions. Uniteds estimate was significantly less than 2 other local plumbers and included a couple additional items! He was prompt knowledgeable and did excellent work. I highly recommend United Plumbing!