Our water heater went out. After a few quotes from other companies I chose Plumber of Tucson…read morebecause they were up front and honest about the work that needed to be done. Chris was very professional, polite and customer service oriented. They were quick to respond to my inquiries and I was able to get an appointment right away.The finished job was awesome and it was great to have hot water again. I would highly recommend Plumber of Tucson . When I need any plumbing services in future I will definitely call them!

This is the second time we've had repairs done by Plumber of Tucson, and both times we've been very…read morehappy! Our 1950s house has the original cast iron pipes, and when a drain backed up and flooded our master bathroom, we were worried the whole house might need to be replumbed. Gino and Peter came promptly, scoped out the situation and showed us the videos. They scheduled a thorough cleaning of our pipes to remove the blockage, and advised us to replace our very low flow toilets which were adding to the problem. After the cleaning and toilet installations, we were very happy to hear that the pipes are in decent shape and given info to help prevent future problems. The bill was reasonable for the amount of work done. They left their work areas spotless. We are happy repeat customers and highly recommend Plumber of Tucson!!

Colter was on time & quickly performed the work & explained clearly what he was doing. Excellent…read moreservice!

It took me well over a month to get a warrantee replacement of my water softener which started…read moreleaking water all over my garage floor. They kept trying to blame the manufacture Ecowater for the delays, yet when I called Echowater directly to verify I was told this simply wasn't the case. I did FINALLY get my unit replaced, which is why I gave them 2 stars rather then one, but will not use Superior in the future.

I have a Rinnai tankless water heater and Love it, but I was not satisfied because I wasn't getting…read morethe hot water that I desired from the unit to supply the shower in the back bathroom. I called Rinnai and asked for a referral in my area. They referred me to Green Valley Plumbing. Kevin came out and suggests different possibilities for "shut off valves", "ball valves" and a "spring check value". I asked for a bid, the next day a technician named Adam came out and went over the project from outside the house (water supply and pressure) and found that the pressure was 80psi and with open faucet it dropped down to 50 psi. He also found out the operation of the recirculating unit was not putting out the full circle of piping to the back. Adam made the changes and now I am a happy camper with full pressure to the shower and continuous hot water throughout the house. With Adams research of the unit and the replacement of the recirculation pump, I am a 20 minute shower guy again. Thank You Adam for your hard work. Job well done. . . .Remember, buy local services because it's a drive to get to Tucson. .. .

We were very happy with their service. The Plumber was courteous, honest, and did a very thorough…read morejob. We could have been ripped off. Green Valley Plumbing was very reasonable with the cost of their service. I always support local companies that treat their customers with honesty and respect.

The owner owes me $50.00 and won't pay me. I had a garbage…read moredisposal changed and the plumber he has sent out did not remove plug so dishwasher could empty the water. My whole kitchen got flooded and set the overflow valve off on dishwasher. The owner sent same plumber out and he took care.of the plug. He would not pull small dishwasher out to get Xtra water out. In turn, the overflow switch stayed on. I called another person out and he pulled dishwasher out and emptied Xtra water. He charged me $50.00 . And automatically after that the switch turned off and dishwasher worked. Sonny, the owner should be honest and pay me Xtra I paid. He is responsible for his employees. Totally unethical business owner.

Great service. Quick to respond and reliable! Gave us 1-2 hour window and was here true to his word.read more

We had a fantastic experience with TAZ Plumbing! From the first call to the completion of the…read moreservice, everything was handled with professionalism and care. Gabriel, Manuel, and Angel were friendly, knowledgeable, and extremely responsive to our questions and concerns early in the process, which made us feel confident we were in good hands. A special thank-you to Lupita at the front desk -- she was the first person we spoke with and truly went above and beyond to provide exceptional customer service. Her professionalism and attention to detail made a huge difference. We were introduced to TAZ Plumbing through our American Home Shield home warranty and couldn't be happier with the service we received. Highly recommend this team, and we will definitely call them again for any future plumbing needs!

Called in service for an issue with shower. The tech, Luis, refused to listen to what I had to say…read moreabout the problem. He never removed the drain cap, he never used any tools to look into the drain. He just ran the shower for 90 seconds and insisted that nothing was wrong. Don't use these guys.

I needed a plumber right away. I was expecting a delivery of an induction range this afternoon and…read moredid not know until early that morning that I needed to have the gas line capped. I thought, incorrectly, that the vendor took care of everything to do with installation. The company answered my call promptly and offered to send their technician, Mike, to do the work for me between 10 AM-12PM. Mike arrived within the window, was very pleasant and professional and took care of everything in 15-20 minutes. His work was great and he was very neat. My only issue was the cost. I considered it to be very high- over $500 for less than 1/2 hour. But, I accepted it because of the urgency of my request. I rate Mike a 5, and the company a 3 because of the cost.

They came out and didn't have the required equipment. Rescheduled for 3 days later at 8 am only to…read morecancel the night before at 9 pm. Rescheduled for 3 pm later that day - cancelled again this time 30 minutes before they were to arrive. Told me they would refund my $175 - yep nothing. Every company has problems, it's only the good ones that make the corrections. Poor service, poor communication and doesn't do what they say. Can't recommend consider at if they other choices available.

I called to replace my 12-year old water heater. These folks explained nuances to me, gave me a…read morenext day appointment and charged less than half what other companies quoted. Elliott was pleasant, efficient and informative. I can't praise them highly enough.

Robert replaced my water heater and did incredible quality work. Very professional and was done in…read morea timely manner.

Having had used Bill in the past, I knew I could not go wrong getting his advice and expertise for…read moremy home needs. My water softener from years ago needed replacement and I wanted to have installed a RO system, based on my water quality from EWG (a resource Bill said I should check out) Bill advised me on what softener to get and what type of RO to get. The RO is tankless and replaces minerals. Very important. Bill responded promptly to my reaching out and my two items were installed the same day. Very reasonable pricing. A smart and conscientious worker. Wouldn't call anyone else!

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.