If there are any issues, the customer service tries everything to fix them. Had a few issues but…read morethey were resolved

We have been using Glacier as our water service at our company for many years now and continue to…read morebe beyond satisfied with their service and prices! Our delivery guy, Victor is the absolute best. He is always on time, courteous and helpful. Anything service we request, he is on the ball. I can't say enough good things about Victor or Glacier. If you need a service or are thinking about switching, these are the guys you need to call! AAA+++

So amazing ! Came out same day to help get us set up. Definitely check out for an amazing variety…read moreof services as well as great customer service!

One of the best customer service experience I have had! Oscar took the time to explain to me the…read moredifference between the Alkaline, Distilled, and Purified water. I originally wanted Alkaline water for my household but not knowing this vial information that Oscar informed me about; patients who have kidney disease and household pets should not consume this water because its not recommended for them! Having my mom with Kidney Disease and only giving my dogs and cats Purified water was an extremely important information to know about! I'm so glad Oscar provided extra information about the differences between each water. He provides quick delivery as well, I highly recommend Aquaflow Fresh Water Delivery Services!!!

Not sure since they merged with Primo, issues started to arrive again or what!…read more My Family has a scheduled delivery for today 9/30/25. At noon, I called to check for our delivery since our bottles usually arrive in the morning. Customer service personnel checked and said the delivery still on route and estimated time is 2:00 so I waited. 5 pm came around and no delivery showed so I called customer service again. The Agent was Not helpful at all. She doesn't know what branch my house is contracted to and did not offer any solution. Instead she said to wait till 8pm. We waited and still no water. Is there any direct number or someone I can call directly since the 1800 number has proved they are useless!!!

I wanted to update: they fixed the issues with delivery. I suggest if anyone experiences something…read moresimilar to contact Customer service and speak with a supervisor. Currently: Recently they merged with Primo and many selections are either no longer offered or backordered. I am hoping to have this resolved soon. I like Sparkletts Spring or Mountain Valley Spring. They currently offer Arrowhead Spring for 5 gallon. I will give some time for things to settle. Overall a great value. I use Costco for the discount in the bottles.

5/5: Excellent customer service, excellent product, and excellent prices…read more This is where I go when I'm in town for my 5 gallon Kangen water refills. I'm glad I found this place for refills as the Enagic store in Torrance made it less user friendly recently. The cart to help with transporting 5 gallon containers comes in handy. Thank you guys!

Always friendly. Reasonable pricing. There are like 8 faucets available for normal water refills…read more It's spacious for what you need. They have carts to help you bring your jugs back to your car if you need it. Very helpful. Quick and easy.

Got my pool filled. Quick response and delivery was on time. Owner also provided me a good price.read more

Water delivery quick return call. Warren was a great delivery. Driver even turned around and came…read moreback when we wanted more. I recommend this company. They're the best price because we did do our homework and found that these golf offered a very fair price.

Mike went above and beyond to get me an emergency load of water on superbowl Sunday. I can't begin…read moreto express my appreciation for his service. Thank you so much!!!

Mike was fast and did a great job! I called around and needed the water tonight. He jumped right in…read moreand took care of us. Don't bother calling anyone else. Nice rig too.

Was great when they were still Arrowhead. But now part of a group called Blue Triton. Service…read moredeteriorated under them. Delivery guy is great, does a good job, 5 star. Product is over priced, 3 stars. The business office is awful, 1 star. Customer service is 3 star, takes too long and too many steps to talk to a person.

They worse company They worse customer service that tell…read moreyou they are going something and do something else like I ordered water Friday and I was supposed to have a delivery Monday the 20th and now it's saying that I canceled service and that they're coming to pick up the whole service when they know I need the water I depend on the water because I live in the desert or it's 110 120°