If there are any issues, the customer service tries everything to fix them. Had a few issues but…read morethey were resolved

We have been using Glacier as our water service at our company for many years now and continue to…read morebe beyond satisfied with their service and prices! Our delivery guy, Victor is the absolute best. He is always on time, courteous and helpful. Anything service we request, he is on the ball. I can't say enough good things about Victor or Glacier. If you need a service or are thinking about switching, these are the guys you need to call! AAA+++

So amazing ! Came out same day to help get us set up. Definitely check out for an amazing variety…read moreof services as well as great customer service!

One of the best customer service experience I have had! Oscar took the time to explain to me the…read moredifference between the Alkaline, Distilled, and Purified water. I originally wanted Alkaline water for my household but not knowing this vial information that Oscar informed me about; patients who have kidney disease and household pets should not consume this water because its not recommended for them! Having my mom with Kidney Disease and only giving my dogs and cats Purified water was an extremely important information to know about! I'm so glad Oscar provided extra information about the differences between each water. He provides quick delivery as well, I highly recommend Aquaflow Fresh Water Delivery Services!!!

I called 3 whole house water companies, and Diamond Pure was very responsive. Oscar gave me quotes…read morevia text within minutes of our verbal call. He came out to our home to determine if the house had separate lines for the house and the yard, (in which case it does). He also determined the house used to have a system and told me it would be a reletvely easy install as the regeneration waste drain was right on the other side of the wall of the garage where the soft water and chlorine filter tanks will sit. I also got a Reverse Osmosis system under the kitchen sink. A tech came out to install that. That took 30 minutes. Another tech was scheduled to install the garage tanks, but could not make it. Oscar kept the schedule promise and came out himself for the scheduled time and happily installed the system. What a fantastic team to keep the scheduled install and have the Sales Person, Oscar, come out to do the install, even though he has "retired" from installs and moved into sales. Everything was installed with professionalism and cleanly done. I had a lot of question for Oscar during the install, and he took the time to answer them.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

Kai is the nicest guy! It's always great to see him…read more He delivers great water and on time, he even comes through in a pinch. The price is great, he runs a good business. Very professional and good value. When I was looking for a water delivery service, he was the only responded immediately. The other 5 took a week to respond. He is 5 star service and I highly recommend him.

Kai is all about personalized service (does what he says he will do) with the highest quality water…read more- have had guests say "WOW, this is good water'; he even will put the 5 gallon jugs on our rack versus leaving outside or at the end of the driveway like our neighbor's service! During a summer holiday weekend, we ran out and he made a special delivery 'on the house' so we would not be out over the long weekend. Go with the big national brands if you want to be an account number and log into another portal/ordering site vs a quick text; go with Kona Kai if you want personalized service, value, & the best quality water! THANKS KAI !!!

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Always prompt and responsive. We switched from water bottles to Prive about a year and a half ago…read moreand we are happy we did. King is the best, he always responds right away and our delivery gets scheduled right away. Water taste so refreshing and so good cold. We use our Primo to make our coffee too and it has allowed us to remove one more appliance from the kitchen

Recently cancelled my 8-year service with PRIMO BRANDS (originally SPARKLETTS thru COSTCO) because…read morePRIMO BRANDS customer service is NONEXISTENT, unreliable and the 3-gallon bottles with HANDLES that I received for 8-years were suddenly NO LONGER AVAILABLE (also, nowhere does PRIMO tell you how to CANCEL service). After much research called PEBBLE SPRING WATER and spoke to WILL at length about my NEED for 3-gallon HANDLE bottles. Was assured they have them and my new account was set up immediately. My first delivery came 2-days later and was exactly as promised. Suffice it to say SO FAR, BEYOND GREAT!!!! Love the fact that PEBBLE SPRING WATER is a smaller company who actually still cares about REAL customer service and PERSONAL assistance instead of automation hell! Works for me!! MOST IMPORTANTLY, water tastes EXCELLENT, pure and delicious!!!!!! Thanks WILL and JESSICA R.

Great service, always on time, and very accommodating with our delivery schedule. Thank you!read more

Best water buying experience yet and had the pleasure of meeting the owner Robert. He truly is a…read morehumble and giving man on top of really nice! We bought 12 five gallons bottles and got them filled for a very good price. He even gave us a bag full of tokens for our purchase. We live 25 minutes away from his store but after today we won't be going anywhere else to fill our bottles. Thank you Robert for making our experience so please tell and sorry if you got a little scared at the end, lol. Have a great day Sir!

LOVE THE WATER!! The water here is truly refreshing and pure. I've had various brands of bottled…read morewater and water from the vending machines, but this place has the world's best tasting water ever! You can really tell the quality of the purifiers they use because of the delicious water. Very high quality water for cheap price! Come here, it's totally worth it and you will not regret it!!

Mike went above and beyond to get me an emergency load of water on superbowl Sunday. I can't begin…read moreto express my appreciation for his service. Thank you so much!!!

Mike was fast and did a great job! I called around and needed the water tonight. He jumped right in…read moreand took care of us. Don't bother calling anyone else. Nice rig too.