Update: 4/12/24 I am a repeat customer of Waterboy Sprinkler. I had to call them out after the install of my new driveway as the process always ruins a pipe here and there. I enjoyed my first experience with Rich (owner) and Gary (who does the field work) I was more than happy to bring them back out again since 2021. The work they did back in 2021 was great and this was simply because of the new driveway. They came out when they told me and fixed two busted pipes, fixed the spraying of the new heads and everything is working wonderful. The quality of their work I trust and they will be my go to guys. read more

Owner uses bait and switch tactics. A job that was originally quoted at $350 was jacked up to $800 once my yard was torn up, all for a couple hours of work and a 10 foot run of pvc. I would recommend avoiding this company. read more

Very disappointed with the way this business was handled. Employees were not happy with their boss/owner and complaining on the job. Owner tried to help at first but did not fix our mosquito problem and never followed up again (saying he had family issues)to come and try to help us. Extremely unfortunate that I paid in cash upfront because of all the good reviews. Just very unprofessional in the way he ran his business read more

2023 award for crappy service goes to Waterboy sprinkler pros and Richard, the owner. Expensive install and repairs that continue to fail. He "will not" honor warranty for his work and you will have problems that stem from his workmanship. Pass on Waterboy sprinkler pros. Keep looking. Using this guy is a huge mistake. If you want to take your chances best of luck to ya. read more

Very disorganized. Fair installation job Left wires to close to the surface in many places. The landscapes can easily cut the wires in serveral areas. For 3 months I've called Richard 3 to 4 a week and left voice mail messages. One call back and he said he might send someone on Friday at 7am. Never showed up and no call. Hire a more professional outfit. read more

What a great company to work with! As soon as I saw my ENTIRE system was down, I called and Richard had his guys out that day! Finished in 2 days and even added misters for my beloved orchids. When I had an issue with an older rain gauge, Richard brought me a new one and also installed. Never asked for anything extra! Price was reasonable and did what I asked for and I'm a picky customer !! read more

I would not go with these guys they proposed 19 items job over $4,000 and it turns out after second opinion I needed none of that. Paid his computer $300 to fix my entire system on to line item's. read more

Called them based upon the very good reviews here. Wow do not believe. Paid this company to come out and fix an issue I had with my irrigation system. They came out and charged me over $1200 to repair the system. Stated I had a two year warranty. They stated it was fully operational. Everything working great. Two months later my landscaper asks why I had the irrigation system turned off. He then inspected the system and found out that the pump put in was not working. Got in touch with the owner and he stayed too bad you should have told him immediately and that the repair was now without warranty and find someone else as he was too busy to bother. I got upset and said he needed to come and fix it. He starts yelling about it's my problem and refuses to repair the work he performed. So if you want your irrigation system to operate and have a warranty go somewhere else. If you want to get screwed over than hire this compang So the owner makes up a story trying to make another false statement. Whatever you do avoid this company at all costs. They are deceptive and have a bad reputation in the industry. Go elsewhere because they do not honor anything once they have your $$&& read more

UPDATE AND A WARNING ABOUT WATERBOY Here is the simple way to look at Waterboy, they are there for the big jobs and charge for it...then they disappear for follow ups (not warranty related...we would have paid) and small jobs. After paying over $2,200, I really thought I had a committed partner in Richard. They were fast and did the job well the first time. However, my pool guys messed up the work Waterboy did. I asked for Waterboy to come back and paid them to come check the problems. More problems happened later which were not Waterboy's doing. Here the issue. I called for a month to have Richard send someone out (I obviously would have paid) and nothing was ever scheduled. He said he was to busy with bigger jobs. So moral of the story...if you need a big job done, call Waterboy...but do not expect any follow up, support for small jobs, or to be your go to irrigation company. I got a guy to fix all the remaining issues for $200 bucks,he is great and I am so happy. He my new go to. Let me know if you want his name. Waterboy was a huge disappointment and now I know better not to read ALL the reviews on Yelp. read more

These guys are great in time and did a professional job. Highly recommend them for any sprinkler job or repair!

I settled with half price irrigation with a great attitude. Guy explains everything n is very knowledgeable you can tell he knows what he's doing. Very informative. read more

While the installation went smoothly, the tubing wasn't put in deep enough and now is at the surface. I also wanted to make some minor changes. I absolutely can't get in touch with Richie. Has not returned any calls. This was not an inexpensive project and I am thoroughly disgusted. read more

I called with a huge issue in my sprinkler system, something I know nothing about. The owner, Richard was able to get someone to my house within a day and get everything fixed. The cost was very reasonable, especially for the amount of time it took with two men working. They cleaned up, and showed me how to better use my system. Thank you you and will highly recommend to anyone in need of these services. read more

Update to my post a year ago. I called Rich Levine,owner, left message that half of our lighting was out in the front yard. This was a few days before out warranty was out. Texted, left phone message. NO RESPONSE!! We are now working on it ourselves and finding the wiring is disconnected in several spots. Also the "grade A" amazing light fixtures" have only lasted a year. DON'T USE WATERBOY!!!!! Sad to say. read more

For some reason my review was deleted. My name is not disguised as Richard said. He knows exactly who I am. If you want to have to sue through their insurance, hire an attorney, and deal with the angry irresponsible owner of this sprinkler company, by all means hire them. They installed well water sprinklers and then had to re-do it entirely using city water. My bills were $900+ because of their extreme incompetence. His employees do not speak English and are not properly trained. Long story short, I successfully recovered $5000 from their insurance but it was a nightmare getting there. read more

Although they installed an expensive drip system about 18 months ago, are they're completely unresponsive and seemingly unreachable now after repeated calling to fine tune and fix the system. Would not recommend. read more

This was by far the worst company I have ever contracted with. The owner is very rude, yelled and hung up on me several times. He writes quotes on scratch pieces of paper and changes the pricing. Dont be fooled by the positive reviews. You can see his unprofessionalism via his comments ... in complete denial and lying that I am a customer. Ill show you the $$ I wasted on your company... its been a year since I used your horrible services but I want to warn other innocent consumers about your deceptive practices. read more

To find a company with customer service this great is a rarity these days. Rich and his team are both knowledgeable and honest. They've practically rebuilt our system over the years. Anytime we have an issue with a line or head they come out quickly, identify the problem and fix it on the spot. Reasonable pricing too. I highly recommend them. read more

We hired them to do some work for my mom. I had an easy time scheduling everything. The owner was very friendly and helpful. I did compare prices for her and thought everything was very fair. I am very happy with the work that they did. I would definitely recommend them. read more

Great service and on time as promised. Richard and Paul showed up to do the job. They are clean, efficient and reasonable in their fees. I would highly recommend the team. read more

Waterboy had installed the system in a home I purchased, and when it stopped working I called them to fix/replace. They came out quickly and replaced the timer. When the timer broke in under a year I reached out by phone and spoke briefly to them and then texted back as requested with the issue. When I didn't hear back I texted again with copies of my receipts with stilno response back. I reached out to another service that had to replace the timer which I am sure was under warranty. The other company only charged $150 to replace while Waterboy charged me $900. Shop around accordingly....and look for a reputable company that responds back when equipment you purchase breaks. read more

3 visits and $700 later, the system is still not working. It seems like everytime they came out it was guess work as to what needed to be done...replace this..didnt work. Replace that...didnt work. And now, after dead grass and parts we didnt need, we apparently need a new well. Best part, Rich asked if he could do it. Yeah...no. read more

I've been calling them for two weeks and they never answer or call me back, if this is how it is even before I hire them I can't imagine how it's going to be after. read more

Called and there was no answer...Left a message explaining what I needed.....no return call.....waited a few days still no call back...I think this is quite rude! At least have the decency to call someone back, if you can not do that they maybe this company needs to hire an answering service. I saw all the good reviews and decided to give them a try.I can not wait any longer my grass is dying. ...feeling rudely ignored read more

It is not often that you come to meet good honest businessmen who are true to their word. Richard, owner of Waterboys, is one of those genuine few. After reading so many wonderful reviews, and researching him after hearing him on NBC 6, I invited him to stop by and give an estimate on the job. He took his time to explain the process thoroughly, answered all of our questions, and even shed some light on things we didn't think of asking to begin with. He answers all of his own calls, follows up immediately, and most importantly stands by his work, and hires the right people. Our job was completed from start to finish in one month. We are extremely happy with the work Richard and his crew completed and highly recommend him to others looking for a sprinkler installation or repair job. Michelle Garay, Pembroke Pines read more

Richard makes up his price going as high as he thinks you will agree to, not what you need. Because of the good reviews, I foolishly contracted with him. I later learned that although he installed a new timer, neither he or his workers knew how it worked. He had promised to direct water so it would not fall on the driveway or pavers in the back. That did not happen. Although he stated he was replacing my entire system, he later charged me for repairing a pipe although it was in the warranty period. Do not use him. I agree, a shyster who will say anything to make a buck. read more

I did not expect to be educated about my sprinkler system especially from total strangers but nonetheless, Waterboy Sprinklers gave me sprinkler 101. In less than 48 hours they provided me an estimate, did the work they said they would, and returned immediately to fix an issue that wasn't caught originally. Very happy with Rich and Paul and my grass is happier now that it is being fed :) read more

I received a call back from the owner to let me know he had a family emergency and wasn't able to get back to me previously. I wish him luck going forward. read more

They are easy to work with. Owner is very professional and will come out same day to make an estimate. Work was guaranteed and came back to make sure we were satisfied with the job. read more

Richard at Waterboy is quite a professional irrigation guy who knows his stuff. He's been doing this for over 25 years, the company is very reputable and stands behind their work. They have no problem coming back, but rarely have to cause they do the job right the first time and their prices are reasonable. They always answer the phones, and in some cases we get same day service, which is very ODD for SE FLA! Lucky to get a call back from other co's. But Waterboy is one of the BEST companies I have ever worked with down here, and the do what they say they are gonna do, and the system is very well designed. Never have probs. Great job Rich! read more

We called our old sprinkler repair guy almost daily for a couple of weeks but never got a call back from all the messages we left. Found Richard when looking online and what luck - not only does he answer the phone but came out the next day, figured out what the problem was right away and did the repairs quickly at a fair price. read more

Two years after fixing my sprinklers now I know how to appreciate the quality of the work perfect I got the nicest grass in the neighborhood thank you not cheap but worth it read more

Richard Levine and Water Boy Sprinkler Service are two names you hope never come into your life. My biggest mistake was to start down the road with this disaster at a time when I couldn't supervise each thing they did, but that's (supposedly) why you hire (supposed) professionals. He was lightning fast coming to my house and giving me an estimate and insisting on a deposit. He literally came the same day I called him. However, when he started writing his proposal, he told me he would rather send it electronically. First mistake: I trusted his word. A week later, after cashing my deposit check, I hadn't heard from him. I called, and he made pitiful noise about being busy with something personal. I should have asked for my deposit back immediately. Another mistake. When his crew finally came, they proceeded to adjust on the fly from the plans he had described to me. For example, instead of going under my driveway, they went around the house with pipe. You wouldn't think that was a big deal, unless you saw the way they trashed my landscaping. The beautiful side yard I invested in was turned into a rubble heap. The mulch was strewn around the yard and not replaced. Dozens of plants were killed and carefully laid brick borders were randomly strewn about on my lawn. For good measure, they broke the gas pipe feeding my water heater and stove. I came back from a business trip with no hot water and a trashed landscape that was previously gorgeous. Richard brought in a "repairman" who got the gas running again, but the gas company came in 2 days later and the technician showed me - by putting soapy water how gas was leaking from the pipe at the point Richard's guy had "repaired" it. They assured me no gas company employee had been there. So, then I went to my guest bathroom and turned on the water. Brown trickle. I stopped Richard as he was hastily leaving and he (and his "repair guy") told me - and I'm not making this up - that the brown trickle inside my house was because the higher water pressure had unsettled scale from inside the copper pipes. He swore they had installed completely clean PVC and flushed the system twice before connecting to the house. He then informed me that this is a common occurrence and the aerators had to be unscrewed and cleaned. One problem: copper pipe scale is white or gray, and no amount could possibly EVER cause a system to be reduced to putting out a slow brown trickle. Not in this or any other world. The passion with which Richard and his partner argued this was hilarious. And insulting and infuriating. I was forced to get this resolved - on Saturday - to fix the issue, for which I was given a discount from Water Boy. When I was informed the crew had "finished" I was dumbfounded. Yes, they installed a system that worked, but they also destroyed landscaping, left large amounts of dug-up concrete all over my yard, and broke clay pots. They trampled my pineapple plants, left a gap under two fences, removed decorative brick and replaced it - only when I insisted - in sloppy, random fashion. Many of the pop-up sprinkler heads were substituted with ugly, long white pipes sticking up in my yard with cheap plastic heads on them. When I called Richard, he eventually came out with yet another partner, who indicated the crew sent to my home were people he "wouldn't ever work with". The partner started fixing SOME of the dislodged bricks, but not many. Richard told me he "doesn't like to do this kind of work" and he asked my permission to come back and make it right. That was two weeks ago, and I haven't heard from him. After getting an estimate from a reputable landscaper that it would take ~$1000 to return my landscaping to a condition resembling the pre-Water Boy fiasco, my attorney has advised me to take action. I will update this post with the result. UPDATE: Richard first offered to pay for my landscaping (after weeks had gone by without hearing from him or his crew, this offer came after I informed him I was planning to post this honest, accurate review), then when the final estimate came in at $2400, I informed him it would be fair for him to pay for 3/4 of the repair, as I was including crushed shell instead of mulch and that would be additional cost. He offered $500, claiming HE WAS BEING TAKEN ADVANTAGE OF. Predictable. Run, don't walk, away from this company. My experience = bad crew, you have to chase Richard for any concern EXCEPT to give him money, and he will tell you he's taking care of things, then disappear. read more

Finally got a call back and will set up an appt. Owner was helpful on phone. Hoping for good results....

Outstanding service and support. After moving into our house and being deceived by a couple of less than reputable sprinkler 'specialists', I was at the end of my rope. The grass was dying and I had no idea what was wrong. Heads had been installed incorrectly; the feeder line was pulling up mud. Thank goodness I found Waterboy here on yelp. BELIEVE THE HYPE. I received multiple call backs within 24 hours. Richard called to set everything up; he called when his team was en route; he called when they finished (before they had even left) to make sure I understood everything. The price I was charged matched the quote and everything looks and works great now. If you have any sort of irrigation concerns, call Waterboy and save yourself a headache. read more

would not recommend this company at all. Richard does not stand by his work and made promises he would return once all of our landscaping was completed to insure the irrigation system was OK. he said "said no worries I'll come back whenever you need me". when I call him to do so A) took 2 days to return my call and B) immediately gave me push back about how long its been. completely not professional. he a churn and burn guy. stay away!!! read more

I didn't realize how difficult it was to get a sprinkler company to return a call during this season. So when I finally scheduled a date and time with a company to come out only to have them cancel thirty minutes before they were suppose to show I was pissed...A friend then told me about Waterboy sprinklers. I reached out to them and spoke to the owner Rich..I went ahead and explained my grass was soon going to turn to dirt and he offered to have someone out that same evening..Well, my sprinklers are now working and surprisingly enough,,they didn't take me to the cleaners..I highly recommend this company. Their fast, professional and fairly priced..The owner Rich really went above and beyond and that is very refreshing in today's world. Cheers to your company motto, Rich! read more

We own a rental property in Deerfield Beach that we just put on the market. The hosue was built in the 1950s and has a sprinkler system that was put in at some point in the 1970s. The system was built on over a number of years and is a patchwork of different heads. My tenants didn't keep it up and the front and back yard system were a wreck. I found these guys on Yelp and called for an appointment. I coordinated with a gentleman named Richard. Richard worked with my tenants, set up the meeting, showed up on time and gave a reasonable estimate. We had all kinds of problems getting the tenant to cooperate with scheduling but Richard returned all of my calls and his guys showed up when they were supposed to. The pricing was very reasonable. I had Water Boys repair the system and get everything working again. Richard came out and supervised the installation and completion. I also asked him if he could come into the house and help me find the water valve to turn on the sink (the plumber had shut it off). Richard did so at no charge. The interesting thing is this: After Richard's guys left, I hired a lawn crew to come in and clean up the lawn. The lawn company came out and turned the sprinkler on. The lawn guy said, "whoever you used to do your sprinklers knew what they were doing." We were very satisfied and highly recommend. It looks like Richard has gotten just about perfect reviews. Having lived in Florida for years, you occasionally get an unsatisfied customer, but Richard really went out of his way to help us and the contract wasnt for a ton of money. I have to tell you, it is pretty rare to find a contractor in Florida that really stands behind his work and continues to come out to finish the job-even after he has been paid the lion's share of the contract price. Highly recommend. Very happy with them. read more

Best experience ever! I called and the same day the owner himself came to look at my sprinkler system. At the time I had no idea about my system, other than how to turn it on and off, my husband is deployed to Afghanistan. He took the time to explain how my sprinkler system worked, about the timer, the sprinkler heads etc.. As we continued on we talked about our vets and how much respect he had for us (I am a retired vet). He is a very caring person, which is hard to find these days. He offered me a generous military discount! He even went as far to follow up with what he did and will check back with me to make sure everything is ok. Thank you again Water Boys! read more

They replaced a sprinkler head that broke a few weeks later. They did not check all of the sprinkler heads and adjust as they should have since I paid them to perform maintenance on my system. I would not recommend them to anyone. read more