At first, these guys were fantastic. On time, straight forward, no BS…read more As time went by, more and more "complications" arose none of which seemed to be their doing. Due to inept communication, the slab of granite we had picked out somehow ended up in someone else's kitchen. We had already waited several weeks longer than we were supposed to originally, and now....... We'll add an additional 10 weeks. We had an appointment for their install crew to come and install the counters. That was between 9-10 in the morning. After waiting the entire day with not do much as a phone call, we decided to give up and go eat. As we were leaving, they're install pulled up in front of our home. The two guys got out of the truck and said we're here to install your counters. This was about 6:30 in the p.m. When I asked you to where the hell they had been and why we receive no notification they said that they were in McCall finishing up a job and that they were busy. They figured that we would be around when they showed up and that we wanted to counters installed bad enough that we would like to go ahead and do it. I told them to pack her crap up and get out of there and reschedule, we were done for the day. Finally the day of installation came. After several hours of working on putting the counters in the kitchen, they had left telling us the job was finished. Standing in the kitchen looking down on the countertops I about fell over. Being a contractor I have an eyeball for lines and such, however, one does not need to be a Carpenter to see how bad of a screwup this was. What was supposed to be a 90° angle cut ended up being a 97° angle cut. When we spoke to Big Wood Cabinets they sent the rep out to take a look. Of course she tried to come up with all kinds of roundabout excuses and reasons why it was the way it was the bottom line it was screwed up. He was Going to check in to finding out about having it replaced. After several days of negotiating back-and-forth he asked if we would be willing to except the countertop as it was and reduce the price for doing so. We agreed telling him that we would like at least a 20% reduction on the price of a granite slab that was miss cut and looks well looks terrible. That was agreed. Looking further into it not only was the countertop miss kit for the cabinets were installed just a little bit out of square as you can see in the pictures. These guys are supposed to be professionals?During the installation process of the cabinets, we had noticed flaws in the faces of the drawers and cabinet doors. Some were warped, some had chips taken out of them. Every time we inquired about such we were told to go ahead and wait until the end and we would do a final walk-through and then submit a claim under the warranty for the damage pieces and they would replace those parts. Well 7-8 months past the finish time of the cabinet installation and countertops we still have received no discount on the countertop after paying full price and we have received no parts or pieces to replace those damaged ones or defective ones. When calling Big Wood Cabinets we are told basically to shove it and they weren't going to do anything about it. You can see in the pictures how bad some of the damage was. Would you accept this in your home for all the money they charge? Wells Farfound one of our brand-new kitchen towels watered up underneath one of the cabinets looking like this. Bottom line these guys don't stand behind their word for a damn thing. They are liars and they're cheats. Not the kind of business dealing I would expect from a fellow native Idahoan.

My wife and I spent couple hours with Jenni yesterday She is FANTASTIC. We were very honest and…read moretold her we planned use her to look at stuff and pick brains but doubted we would buy anything. She never promoted or pushed anything but answered questions and pointed out challenges we not thought of. AND we aren't newbies. We have had 4 kitchens done in remodels and new custom houses and kind of know the program and what we' need and like and what we value. She was just great. So great we almost turned the planning to her and have a preliminary quote and will likely get a design from her and we hope be able to buy from her. As for work, quality etc I just hope they are as good as her

We have met up with Gem State several times when walking through various home shows and were very…read moreimpressed with their selection of products. After much discussion, we moved forward with this company to install a retractable screen door for our front door. The estimate meeting was quick, enjoyable and the owner was on time. Our installation was less than a week later, with prompt confirmation of the appointment the day before. The installer was on time, efficient, clean and eager to do a great job. Excellent experience and product. We love it!

We really like the two screens ClearView installed on our home. We particularly like the soft…read moreopening feature of the screens. And their quality appears to be excellent. Also, Phil was extremely attentive to our needs and desires throughout the process of giving us a good cost quote, and in the installation, itself. I highly recommend ClearView screens from Boise Clear View.

In addition to making top notch cabinets, Jaymark's millwork shop makes real wood trim mouldings…read morefor case, base, crown, sills...you name it they do it in woods that are both stain grade and also paint grade. They have a fantabulous wood shop and hundreds of knives to run mouldings from their extensive in house catalog for all sizes and combinations for styles from contemporary sleek to traditional classic to as ornate as someone might want. If you don't find just what you want, they'll create a custom moulding for you. We used some of their stock wood mouldings in our home and had others custom done and their product was great. They were also on time for their production schedule. A refreshing spot of professionalism among a sea of largely laggards selected by our so-called custom builder, Jaymark delivered the quality product they promised when they said they would. Dave Streight, who is the customer contact person for the mouldings piece of this business, was fantastic to work with for knowledge and help in decision making. A really nice man who knows his stuff. Interesting to note it was not our builder who recommended Jaymark to us, but we found them on our own. My husband and I also had Jaymark on our list of top two subs to make the cabinets. Alas, we agreed to use our builder's "go to" guy at our builder's strong recommendation. The builder's guy was a nightmare to work with. Jaymark is a professional cabinet shop with a designer or two on staff and quality control processes to make sure all works just as it should. Located in Garden City in one of the non descript small industrial areas, inside you'll find a professionally organized showroom. Likely best to call for an appointment, but you can walk in too. Highly recommended. In this era of production building using MDF and polyurethane artificial products, it is a rare thing to find such a top notch millwork shop. Use it or lose it. We were building again or remodeling, Jaymark would be a destination for us. THIS N THAT: 1) PARKING: Small private lot. 2) ACCESSIBILITY: Once in the door all is level and on one floor. Standard height seating in a conference room for design meetings. There is a curb cut to access sidewalk from parking lot but it is almost always blocked by employee car parked in front of it. 3) SUB ZERO / WOLF APPLIANCES TOO?: I recently heard that Jaymark is now an authorized dealer for Sub Zero for refrigerator / freezers and Wolf for cooktops / ovens. (Both of those brands are in the same parent company.) We used both brands in our home and once again had a marginal experience with our builder's favorite supplier. If we were doing this again and Jaymark is selling these as I've heard they are, they would be out dealer of choice for them too based on past as prologue excellent experience with Jaymark as business.

They did a great job refinishing. But later we wanted more hardwood installed in the living room…read more When I had some carpet taken up and had matching hardwood installed/extended, the seam was very visible. They came out to fix it but it still is very visible and bugs me every -single -day.

Outstanding results! We had Levi come out to our home to…read morediscuss refinishing our solid oak floors and adding addition oak flooring in the living room. (The previous home owner had a dark walnut finish that I had no idea how it could be lighted to a natural oak finish). Levi assured us that he and his team could do the job and we would be pleased with the results. Well, we were more than pleased! If it were possible to give more than five stars, Levi and Integrity hardwood refinishing would get it! Our floors are absolutely stunning! You cannot discern where the old floor ended and the new floor begins. In addition, our white baseboards were left intact and undamaged during the entire process. If you are ever considering refinishing your hardwood floors, don't hesitate to call Levi! He and his team are truly professional craftsman!

I know these gentlemen personally, and would recommend them before anyone else, or anywhere else!…read moreJoe, is a MASTER Craftsman who can find little he CAN'T construct and Justice is coming up quickly in his footsteps! Together, these two are a perfect answer to your cabinetry, or remodel project! You will be more than satisfied with the quality and personal service they offer! Timbers Edge Millwork is my recommendation for anybody I know that needs anything built from custom cabinets, seating, storing, furniture design and more! You won't be disappointed! Its personal AND perfection from these two! Support our local businesses!

I have had the pleasure of meeting and watching Steve do amazing work with our screens that he…read moreafter his installation 20 years ago. His work is amazing.

Service tech showed up to measure door, nothing more. Didn't have a form wrote on brochure card…read moremeasurements, very unprofessional. I want to deal with a company not an individual that was rude when I choose a professional company to do business with.

Roadrunner replaced the glass in several windows and our slider. We wanted gridless windows so the…read moreview wasn't obstructed. The installers and estimator were punctual, polite, and efficient. A fraction of the price for new windows. Highly recommend.

As a customer for over 17 years, I will never return to them again. Gave me the run around for a…read moreweek about some glass displays only to send me an email saying they aren't able to do it due their top guy not being there??? If you need them for anything basic, they can do it, but anything complicated like a bypass glass (Not complicated) door they can't even quote it. Unless you have 3 months to wait around and constantly call them and email them to get a response. Never bringing my business here again. Waste of time

We used Capell's to put in new carpet and laminate. They were extremely friendly. I love that they…read moreare local and family run. We wanted to match a laminate that we had previously put in and even though they didn't have it in stock, they helped us locate it and put it in so it matched perfectly. Prices were competitive. They were timely and had great follow up. We felt very well taken care of.

Removed carpets out of 3 bedrooms and stairs. Matched a 10 year old engineered wood floors…read moreperfectly. Installed perfectly. Crew as very professional, efficient, and friendly. Accomplished as promised in a day and a half. Cleaned up well after themselves. Loved the whole experience ! Will use them again for sure