We had hard wood floors installed after having LVT. Nancy recommended that Mike do our…read moreinstallation. We had to wait for him and it was well worth it. We could not be happier with the results. Our home looks like a million (no maybe 2 million dollars.) Mike and his crew did an OUTSTANDING job. They were always on time and very professional. Literally, we cannot stop looking at these floors. They are gorgeous.

Upon discovering that Majestic sold the wood floor product I was looking for, I sent a cold message…read morerequesting a price. To be honest, I wasn't even really expecting a response after similar messages to vendors went unanswered. Project Manager Amanda responded the next day and provided the information that I was looking for - no pressure, upsell or additional questions asked. She was SO great that we ended up getting ALL of our tile, wood flooring and installation products through her. Smart, responsive, patient, knowledgeable, timely, helpful - the list goes on and on! She was on top of everything that we needed - truly couldn't have done it without her help. I will be recommending Majestic, and namely Amanda, to all of my family and friends for their flooring needs!

At first, these guys were fantastic. On time, straight forward, no BS…read more As time went by, more and more "complications" arose none of which seemed to be their doing. Due to inept communication, the slab of granite we had picked out somehow ended up in someone else's kitchen. We had already waited several weeks longer than we were supposed to originally, and now....... We'll add an additional 10 weeks. We had an appointment for their install crew to come and install the counters. That was between 9-10 in the morning. After waiting the entire day with not do much as a phone call, we decided to give up and go eat. As we were leaving, they're install pulled up in front of our home. The two guys got out of the truck and said we're here to install your counters. This was about 6:30 in the p.m. When I asked you to where the hell they had been and why we receive no notification they said that they were in McCall finishing up a job and that they were busy. They figured that we would be around when they showed up and that we wanted to counters installed bad enough that we would like to go ahead and do it. I told them to pack her crap up and get out of there and reschedule, we were done for the day. Finally the day of installation came. After several hours of working on putting the counters in the kitchen, they had left telling us the job was finished. Standing in the kitchen looking down on the countertops I about fell over. Being a contractor I have an eyeball for lines and such, however, one does not need to be a Carpenter to see how bad of a screwup this was. What was supposed to be a 90° angle cut ended up being a 97° angle cut. When we spoke to Big Wood Cabinets they sent the rep out to take a look. Of course she tried to come up with all kinds of roundabout excuses and reasons why it was the way it was the bottom line it was screwed up. He was Going to check in to finding out about having it replaced. After several days of negotiating back-and-forth he asked if we would be willing to except the countertop as it was and reduce the price for doing so. We agreed telling him that we would like at least a 20% reduction on the price of a granite slab that was miss cut and looks well looks terrible. That was agreed. Looking further into it not only was the countertop miss kit for the cabinets were installed just a little bit out of square as you can see in the pictures. These guys are supposed to be professionals?During the installation process of the cabinets, we had noticed flaws in the faces of the drawers and cabinet doors. Some were warped, some had chips taken out of them. Every time we inquired about such we were told to go ahead and wait until the end and we would do a final walk-through and then submit a claim under the warranty for the damage pieces and they would replace those parts. Well 7-8 months past the finish time of the cabinet installation and countertops we still have received no discount on the countertop after paying full price and we have received no parts or pieces to replace those damaged ones or defective ones. When calling Big Wood Cabinets we are told basically to shove it and they weren't going to do anything about it. You can see in the pictures how bad some of the damage was. Would you accept this in your home for all the money they charge? Wells Farfound one of our brand-new kitchen towels watered up underneath one of the cabinets looking like this. Bottom line these guys don't stand behind their word for a damn thing. They are liars and they're cheats. Not the kind of business dealing I would expect from a fellow native Idahoan.

My wife and I spent couple hours with Jenni yesterday She is FANTASTIC. We were very honest and…read moretold her we planned use her to look at stuff and pick brains but doubted we would buy anything. She never promoted or pushed anything but answered questions and pointed out challenges we not thought of. AND we aren't newbies. We have had 4 kitchens done in remodels and new custom houses and kind of know the program and what we' need and like and what we value. She was just great. So great we almost turned the planning to her and have a preliminary quote and will likely get a design from her and we hope be able to buy from her. As for work, quality etc I just hope they are as good as her

Lance was so excited about my project-- herringbone pattern in the dining room and angled boards in…read morethe living room. He and his crew did superior work and the results are beautiful. Friendly and professional.

This 5-star review is a little different than most. Yes, of course, the quality of the work and…read moreservice were exceptional and my floor looks great (see before & after pics). Here's what really stands out...their integrity! Once in a while a contractor runs into a problem and such was the case here. The final coat had several different types of blemishes. Lance immediately did some product research and even reached out to his industry network to see how others resolved what seemed to be a unique problem. He didn't hesitate to return promptly to redo the topcoat. This resolved some of the problems but not completely. He did additional research and came back to fix it...IN A TIMELY MANNER! It required starting all over...re-sanding the floors and applying 3 new coats of finish. Lance and his crew were efficient, clean and all around enjoyable to have in my home. Not only would I want him to do my floors, but he'd also make a great neighbor!

Quick response to my request for a quote. Able to install on our timeline. Very professional. Fair…read moreprice. Love our carpet!!

We appreciated the professional and helpful staff at Factory Direct Flooring. My husband and I…read morestopped by the store because our new puppy destroyed a small section of our carpet, and we needed to replace it. Dan welcomed us and did not hesitate to help us locate a small section of carpet in his warehouse. When we are ready to replace our entire carpet, we look forward to going to Factory Direct Flooring. The store showcases a variety of carpets and flooring that will look beautiful in our home. Thank you, Dan!! We look forward to visiting your store and working with you soon.

Below a note I gave to Chris is my full review of Tile Outlet & Granite…read more  Chris, There is no way to explain how much you've helped the wife and I. From my first call to the shop, you took care of us. From the first time I walked in, you took care of me. The next time I came in you took care of us. After our back-up tile guy bails on us, you took care of us... and then we end up with Tony, who truly is a Tile Master. You guys took a Shit Sandwich, ground it up, turned it into fertilizer & grew us the most beautiful organic garden to look at & enjoy. These words can't even begin to really let you know how we feel. Thanks for Being You! m.y. Without a doubt... doing business with Tile Outlet & Granite was as seamless as possible. Each and every member of the Tile Outlet & Granite family made me feel like a valued customer from day one; whether calling back in for a substitute product to research, dropping material off at my home because something had to be adjusted mid project, or blessing us with an amazing human being, Tony, a master of tile setting.  Our past GC for a home renovation (that claimed he & his PM were experts at doing tile), who is a complete shyster with no business even thinking he could install tile, especially to be within parameters for the excellent warranties that both Schlüter and ARDEX offer, which he sold us on, was a complete charlatan. We were saved by Tile Outlet & Granite! Words can not even describe what Tile Outlet & Granite had to do in order to clean up the shoddy work done by someone claiming to know how to use Schlüter products. Every single area tiled in our home that needed to be remedied or redone has been done so correctly this time and also looks beyond amazing! Don't make the same mistake I did by believing a fraud and getting dooped. Call Tile Outlet & Granite and have it all done by true professionals that know how to make your tile and granite look excellent and get it done right... THE FIRST TIME with their true professionalism; whether in the office or in your home. Thank you, Tile Outlet & Granite!

My wife and I wanted to update our bathroom, and we received several proposals, most of which were…read moreshower inserts. Due to the high cost of these options, we contacted Tile Outlet and Granite and received a very reasonable bid to replace the existing shower with tile and glass doors, and add tile a tile surround on the tub. When the job was complete, we were extremely happy with the results. If you're interested in updating your bathroom, pass on those "one-day" shower replacement companies and contact the outstanding people at Tile Outlet and Granite. Tile Outlet and Granite offers impeccable design advice, great products, outstanding installation personnel!

I usually do not write reviews but Revive cabinetry is the best.!!! They always were here when they…read moresaid they would be. They always did what they said they were going to do. They refinished/painted our island and refinished our upper cabinets . The quality of their craftsmanship was exceptional. We had the opportunity to work with Arran, Jacob and Darrell all of which were always professional and thoughtful. The customer service and quality of workmanship could not have been better. We will use them again and highly recommend them to you. Debbie and Bill Wellman

We had knotty alder cabinets throughout the house. We wanted white, so we debated replacing them…read more Had Jacob from Revive come over with Brandon the cabinet maker as well. The cabinets were 2008 and in Excellent shape so they presented to have Brandon make new shaker doors and have Revive Cabinetry do their magic and refinish/paint the cabinets. It included serious prep along with new crown and they even painted our Mantle above the fireplace. It completely changed the feel of our house for a LOT less money then to have new cabinets made without the head ache of a full on construction site. We ended up running the bar portion of the kitchen cabinets in Peppercorn Grey along with our laundry room and the other cabinets throughout in white. It was the right decision for us for sure. Andrew with Revive did an Excellent Job and was top notch with his communication! It took about 3 1/2 days for this job. Mostly the prep is the time spent, actual painting doesn't take very long, a couple coats of primer and then paint. We haven't decided on our handles yet, don't forget about that. Here are some before and after pictures. 1st Class Company and quality with nice guys you can Trust at your house while you are out. We did stay at the home every evening and had no issues with the ventilation they provided and the dry time was quick. My standards are pretty high and Andrews Standards were even higher as far as getting it done at a high level. He made a couple decisions that proved that to me. If your cabinets are still good quality and you want a change of look I highly recommend Revive with this approach.

Did a great job! We refinished our existing wood floors and had them add another 800 SF to match…read more The flooring is 20 years different in age and you can't tell. They hit their communicated timeline and addresses all small issues afterward without hesitation. I would highly recommend Daniel and his team for any wood flooring needs.

New hardwood in our whole house. They ripped out the carpet and did all the finishes. Excellent…read morecraftsmanship and organization.

They put my floor down a few years ago. i was told they could match the existing floor, but once…read morethey removed the carpet and started installing the floor, there was a difference in height. Rodger said they could sand it to make a better transition. That was not acceptable to me, so i paid a lot more to have it all match. Then the planks started to separate. He sent a kid to putty the cracks. He left not completing the job. When I complained, i was told i had to take all the furniture out of my house so they could fix the wood. I could not do that, so they never fixed my floor.