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    Watermelon Wash

    5.0 (1 review)
    Open 9:00 am - 3:00 pm

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    3 months ago

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    ECS Specialty Rain Gutters - Another example of their sloppy cuts.

    ECS Specialty Rain Gutters

    (24 reviews)

    We really wanted to like this company, especially after having seen some really good reviews here…read more Paul showed up on time, the estimate was competitive, and he seemed to understand what we wanted. Unfortunately, either he failed to communicate with his installers or he just doesn't know what he's doing. They didn't follow instructions, they permanently damaged our roof, and the installation was sloppy. Adding insult to injury, they don't stand behind their work or honor their warranty. There is so much wrong with this job i don't even know where to start. The one thing we asked for was no new perforations in the new roof. But instead of installing the gutter under the drip edge they made sloppy cuts into them (I'm guessing with a chain saw), and then put lots of screw holes in them. In order to cover the sloppy cuts up they had to move the gutter away from the fascia leaving an obvious twist. When I called them on this they claimed that they had to cut into the drip edge to do the install--even after I'd shared lots of examples of gutters under the drip edges of standing seam metal roofs, not behind them. At the back of the house the incompetent installation resulted in a gutter that is two inches higher than necessary, and so close to the shade structure above it that we can't even get our hands inside the to clean it. We did ask the registrar of contractors to have a look--but their position was that since the manufacturer's instructions didn't say anything about how to manage an existing drip edge, they couldn't say it was a "bad" install. Here are some photos that show the gutter in the front, the twist, and the bad cut into the drip edge. Our roofer tells us we can't replace the damaged drip edges without replacing a significant part of the roof.

    They came right over and provided Great service. Very friendly and cost effective. We are glad…read morethey contacted us.

    Phoenix Rain Gutters & Sun Protection

    Phoenix Rain Gutters & Sun Protection

    (52 reviews)

    I recently had Phoenix Raingutters our to add a downspout to rain gutters they had installed for me…read more7 years ago, They were prompt courteous and helpful. While here they explain in the 7 years since I last used them they've expanded their offerings to Sun Protection including sunscreens and outdoor sun protection roller shades. I had no idea and while I had no needs in those areas I casually mentioned a problem I was having to see if they could offer a solution.. My house has a flat patio roof like many here in Phoenix, with stucco pony walls that direct water to one drain. The flat part is in good shape but the top of the stucco pony walls have deteriorated badly, to the point that one can see rusted chicken wire in the deteriorating stucco. (See before pictures). My house was scheduled to be painted and I knew even repairing the damaged stucco and painting it wasn't going to be a good long term fix. While I knew standard rain gutters weren't the answer, I asked Andre if he could think of a solution to prevent future sun deterioration as well as water intrusion to the top of those walls. He quickly grabbed a ladder, took some measurements and notes and came up with a proposal on the spot. You can see the results in the 'After Pictures. They fabricated a custom cap out of aluminum that covers the top of the wall from end to end. The installation is beautiful and looks as it was always part of the plan. In actuality it should have been. I can't thank Andre and Phoenix Rain Gutters and Sun Protection enough for their creativity, craftsmanship and excellence. Strongly recommend them for standard jobs and even for consultation about solutions to outdoor sun and rain issues.

    During a recent storm, our rain pipes were damaged and fell. They were so old that we decided to…read morereplace them all. I called Phoenix Rain Gutters on Monday and by Friday afternoon, the job was done. You just cannot beat that. How did it go? Estimator came right out on Tuesday and gave us a number. His colleagues came out the next day to check and get details. They promised to start the job on Friday. Friday morning, three friendly, nice guys showed up and started working. They were professional, respective of our property and very nice to work with. They made helpful suggestions. And they finished that day! They didn't have to come back the following week. We haven't had a rain yet so we'll see, but at this point, I'm extremely happy with the job and I would recommend them.

    Watermelon Wash - windowwashing - Updated June 2026

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