Love their alkaline water - great service - wish they were open longer in evening. Otherwise this…read moreis my water source!

The Asian lady behind the counter is rude and needs to learn how to communicate better with…read morecustomers and at least say thank you when you have payed for your items, will be looking for a different place from here on out. Customers need to be treated with respect if they are expected to continue to support their business.

My go to water was closing and didn't make in time so I found this place as an alternative, inside…read moreis clean and the worker was nice self serve, but the only thing they didn't have alkaline water so I just ended up getting purified water it's affordable I'll come back if needed

I am new in this area and is very much spoiled by the water place in the town I used to live in and…read morewanting to find another place that'll do the same to me. But, this is not it! lol. This place does what it's meant to do though, give you clean and crisp drinking water in which I gave them the 4 stars in. I am very particular with the water I drink and could tell the difference in them. Located in the plaza next to food4less, this area can be a bit congested during peak hours or when a lot of people decided to get their water all at the same time. Now, the first time I was here felt like I was entering a worship service with all the religious stuff around you and would be hearing a sermon all at the same time. The man that works here loves to talk, I mean it doesn't really bother me that much. But there are times that I just wanted to be in and out of this place as quick as possible and he would still be chit chatting. He's really friendly though but most people were not a chit-chat kind so this is a bit of an annoyance to them. This place also offer water card if you tend to refill weekly and it'll save you the hassle of looking for change. They also have 24hr water station outside which is very convenient.

The service is great, helpful, quick and clean handling. I have gone there twice now and will be a…read morereturning customer

Out of all the water places that I've been too, this is hands down the best. First off they have a…read moreself serve machine outside for whenever you need to refill your water jugs at anytime of the day. If you go in for service help it doesn't get any netter then this, they greet you, take care of filling your bottles and engage in small conversation with you of engaged. The store itself is not the best looking but you're not going there for this but for only the high quality H2O. Usually they play the 104.1 the hawk that is pleasant to my ears. Keep up the good work Big Valley!

Been going here awhile, until recently I found out someone who works here is majoring in the same…read moreacademic as me. Thanks Gio :)

We didn't want to keep buying the 1 gallon waters at Costco / WinCo so we decided to get a 3 gallon…read morewater bottle with nozzle to try this place out. We opted for the alkaline water and let me tell ya. There a difference! Feels more refreshing compared to what we bought and way better than the fridge built in water. Will be coming back for refill and another bottle!

I've shortened my complaint. I was so mad that day ( on 11 th street) this young man was so biased…read moreand rude towards me, still unfriendly still works for you at new location on S Ttacy Blvd is still on his phone ~Constantly and again he is 5'10 ish or so maybe taller but not as tall as the super friendly helping young man , darker skinned maybe even thick wavy hair id say Hispanic. I had a legit complaint, I'm not mistaken. I purchased my 5 gallon water bottles with spouts from the original store on 11 th street , I was a long time ( years) loyal customer and that day he did have on a Fancy Gold Chain/medallion that day, it was exposed on his neck. BTW he still has the least friendly CS ever! Shorter stocky guy brunette A-t excellent CS Tall light/med brown hair big smile A-t Excellent CS The guy I spoke of has the easiest job ever ! He doesn't even labor, perhaps that's the problem Any how what ever~

BUYERS BE AWARE WHEN PAYING WITH THE Purewater PREPAID CARD! Employee accused me of not paying…read more Today I went in to fill my 3 of the 5 gallon jugs. As my water was getting filled I handed my card to the employee so he can mark the number of gallons. He marked it off and handed me the card. The employee was too busy chatting with his friend who was filling up the water as well. They definitely knew each other since he said " i will meet you there tonight". After I loaded my cart and was walking off he said " hold on you didnot gave me your card to mark off". I told him he already marked it while he was busy chatting with his friend and showed him the card. This was the new card which had 15 gallons marked previously and he marked 20 gallons off. I told him to correct it but he said I can leave or else he will mark off 15 gallons as he thinks I didnot gave him the card. I told him to pull the cameras and he said they don't have cameras. I told him to call his manager he said he is the manager. I asked him to give me the owners contact information he said he cannot. I asked him to give me his name he stated he is not supposed to give me his name. The other weird thing is and I called him out on it since he stopped me by saying I didnot gave him my card to mark off. I asked him how did he knew I was paying with their prepaid card or with credit card or cash. He kept repeating as I didnot handed the card. He didnot apologized for his mistake and I left. This guy has very short term memory and not paying attention. Make sure to give the card right before you walk out and also get his acknowledgment that he has marked the card or record him with your camera while he is marking your card as an evidence. Now I have been a long time customer from the time they were in Safeway shopping plaza and have never seen this guy. Even at this new location I have met the other person. This horrible customer service has left a bad taste in my mouth. I will find another water place to fill my water as this guy is very disrespectful and insulted me infront of other customers who were walking in.

Best shop in town! Beats any gnc or vitamin world out there. They have the best selection of…read moresupplements, from preworkouts to protein powders and anything else you would need for your fitness journey. Best part is that they have preworkout shots so you can try a brand before committing to a whole tub. We ended up getting more than usal because he has everything you need. He even gave us a free shaker bottle for my husband, really nice guy! The owner is a great guy that knows his stuff and can answer any questions you may have definitely a place you have to check out!

I have to say That I do enjoy the water and the prices here. I also have to say that every time I…read morehave been there for water the owner has been on the phone. As a business owner myself, when a customer comes in he should be present. Available to talk or answer any questions or help you out with the heavy water containers. I feel like he is there to make money of course, which is great, but he is not there for his customers. So bottom line. Terrible customer service. The phone number is not listed on yelp as well. Had to google to give them a call. He has a great thing going here. Just wish he was more present for his dedicated customers.

Nice guy, good tasting alkaline water, convenient parking, overall good business. Friendly owner…read morewith good conversation

We went here about a month ago, and I've been meaning to leave this review. I purchased 12 gallons…read more-- Adam quoted me $5.50 but charged $6. His service was decent, and I could tell he was trying his best, but the water quality was absolutely terrible. It tastes just like tap water. I know it's not my containers -- I use glass jugs and clean them thoroughly before every refill. The water from here had such a bad taste that I couldn't even drink it. I ended up having to dump all 12 gallons, which I hated doing, because I genuinely don't like wasting water. I've been drinking at least a gallon of water a day for over 10 years, so I know good water when I taste it -- this wasn't it. Also, I've noticed that in every negative review, Adam responds with excuses or justifications instead of taking accountability. That's not good customer service. I honestly don't understand how there are any positive reviews for this place. The water is simply bad. Edit: After posting my review, Adam responded by calling me racist and rude -- which is completely false and extremely immature. We actually had a perfectly normal, even friendly conversation when I was there, as I already mentioned his service was decent. Instead of taking honest feedback about his water quality, he's choosing to lie and gaslight customers who leave negative reviews. That's a terrible way to run a business. My review was strictly about the water -- which truly tasted awful -- not about him personally. His response just confirms that he lacks professionalism and accountability. Edit #2: Adam has now edited his response claiming he refused my service, which is a complete lie. I still have my receipt showing that I paid and received 12 gallons of his water -- which, as I mentioned, tasted awful. It's sad to see him doubling down instead of taking responsibility. This kind of dishonesty just reinforces what I said earlier: he tries to deflect and gaslight anyone who leaves an honest negative review instead of improving his product.

It was my first time buying water here , and the people working there are extremely rude and don't…read moreknow how to talk to people . I do not recommend this place, plus there is cheaper alternatives elsewhere.

We've been getting our water here for 8+ years. Its great tasting, friendly service. The owners are…read morevery kind. And very clean.