Quick service. Done. No fuss, no muzz. Even set up an annual service for them to come back next…read moreyear already scheduled.

They responded quickly and got the job done. They were very professional. We plan to use them…read moreagain , as needed.

The woman that answered the phone to schedule an appointment was very nice. We needed to get the…read morekitchen, drain unclogged. Two friendly workers snaked the outside drain plug and cleared the problem.

I found them to be expensive. Service person (Anthony) friendly but I needed a simple double float…read morechanged on an American Standard toilet purchased from Lowe's ($60 part at most on internet). They had to order the floats and knowing that I needed it asap due to my circumstance, opted to delay my repair 5 more days for a bigger job that came up. They said that I couldn't cancel the work order because they had ordered the 'special part,' so I had to wait a week for the repair and paid them $287.55. Live and learn. I was a one time customer for sure.

Just amazing! Summer is starting and our system is not working. Called Friday at noon.. They were…read moreat my house by 1pm. By 3pm both units were working great and my house is nice a cool. Their charges were very fair and service was excellent by Andrew and Andrew. They saved me hundreds if not thousands of dollars. I will be calling them again if I ever need help with my HVAC. I am also having them put in my system in the new home We are building. That is the highest endorsement I can make.

Other companies came out to check our AC and there was no resolution. Costless came out same day…read morewithin a few hours and we immediately felt a difference.

They did a great job on my air conditioner even came after business hours and fixed it. I…read morerecommended them to anybody great job.

I don't normally write negative reviews, but my experience with Clovis Heating and Cooling was so…read morefrustrating that I feel obligated to warn others. I was assigned this company through American Home Shield to diagnose an issue with my AC unit. During the visit, the technician told me the system needed refrigerant and explained that my home warranty policy would only cover $10 per pound. I told them I wanted to do some research before approving any additional charges. That's when the real problem started. The phone number listed for the company appears to go straight to voicemail, and despite multiple calls during the hours they instructed me to call, I never received a callback. After repeated failed attempts to reach them, I contacted American Home Shield and requested a different contractor because I could not get anyone from Clovis Heating and Cooling to respond. I was then informed by American Home Shield that Clovis Heating and Cooling had already closed my claim and classified it as a pre-existing condition. This was shocking, especially considering I had been actively trying to contact them and had received no communication explaining that decision. In the end, I paid for a service visit, got no meaningful follow-up, couldn't reach anyone at the company, and had my claim closed without any discussion. The lack of communication and customer service was unacceptable. If you're considering using this company, be prepared for unanswered calls, unreturned voicemails, and a potentially frustrating experience. I hope this review saves someone else the time, money, and headache that I went through.

CRC Plumbing Company was great! The lady who picks up the phone is very friendly & helpful…read moreespecially made it easy with scheduling and answered all my questions. The plumber who came out on Friday was prompt, kind, professional, and very knowledgeable. He fixed our kitchen sink drainage issue right away and also helped us with our reverse osmosis system too! He took the time to explain what was going on, made several helpful suggestions, and really seemed to care about making sure everything was working properly before he left. I really appreciated how efficient and professional the service was. Also I felt the price was reasonable too. I highly recommend CRC Plumbing Company and will definitely use them again in the future if we need plumbing help.

First of, the lady that made my appointment was super friendly and helpful and was able to get us…read morean appointment asap! Isaac got here on time and was super helpful and honest, he did a great job and he was super fast as well! CRC was great! I recommend them!

The technician Celso called about 20 minutes before he arrived to say he was on his way and it was…read moreright at the beginning of the window of time I was given. He was very thorough and professional. This service is included with the air conditioning unit that was purchased and I appreciate that their product has been running strong these last couple years. Will always choose PR in the future.

Our realtor, Bennie Clay, referred us to this 24-hour plumbing service and they really saved the…read moreday! We discovered a small leak in the wall behind our tankless water heater and like any new homeowner, freaked out. We called PR Plumbing and they told they send out someone out between 4 and 6 PM. At 4:10, Eric showed up and within minutes, he was 90% sure what the issue was. Turns out he was spot on and fixed the issue within a few hours. The issue? - When installing tankless water heaters into new builds, sometimes the plumbers do not fully clamp the copper piping to the PVC pipe tight enough causing a very very slow leaks. Over time and use it gets worse. When I asked how long he thought this had been leaking for he said, "probably shortly after the completion of the home in 2019" Say what?! Luckily we were home when the leak really gave away. Can you imagine if we went on vacation during the Christmas holiday? PR plumbing charges about $135 an hour, which includes labor, but not parts needed. I thought that was a pretty stellar rate! All together we were just under $300 total for the job.

I called them to get a second opinion about a failing AC unit…read more First company deemed the condenser as faulty and said it needs to be replaced, on site initial quote was $5000, which later turned into $12,000 replacement. Andrew from allbritten showed up and discover the whole issue was a chewed up data cable. He worked his wonders for few hours, restored the system and then worked his magic with his superiors to get us an amazing price !!!! I have hired many contractors before but never ever received such a service as this company provided. I'm extremely grateful that they didn't push a new system and really showed their professionalism and customer care!!!

Beware of High Quotes for Simple Repairs…read more I recently had an outdoor faucet break off, leaving the threaded portion stuck inside the pipe. While I'm not a plumber, I'm reasonably handy and felt it might be something I could fix with the proper tools. I contacted Allbritten and scheduled a service call. Pricing was not discussed beforehand because I was told the plumber would need to assess the work and use a company pricing system to determine the cost. The plumber arrived on time, was professional, courteous, and explained that he had performed this type of repair many times before. After evaluating the situation, he returned with a quote and described the work in great detail, comparing the complexity to a surgical procedure. I interrupted and simply asked what the repair would cost. I was given a price range of more than $500 on the low end and more than $800 on the high end. When I asked what would happen if the repair only took 10 minutes, I was told the company charges flat-rate pricing regardless of how long the work takes, although he could contact his supervisor to see if the price could be reduced. I declined the repair based solely on the quoted cost, paid the service-call fee, and we parted on good terms. Afterward, I went to Home Depot, purchased a pipe extractor kit for less than $15, and removed the broken pipe threads myself in under 10 minutes. My issue is not with the technician, who was polite and professional throughout the visit. My concern is with a pricing system that can result in a quote of $500 to $800+ for a repair that, in this case, required a simple tool and only a few minutes of work. I encourage homeowners to get multiple estimates, ask detailed questions about pricing, and consider whether a repair is truly as complex as the quote suggests.

Update to our 2 star rating... Upon seeing our 2 star rating and displeasure, Balanced Comfort…read morereached out and offered to send their Lead Plumbing person, Joseph to rectify our issue. Joseph just left our home after installing a properly matched faucet in our kitchen. We are once again willing to offer Balanced Comfort a 5 star rating. Thank you Balanced Comfort and Joseph for making all things with our plumbing experience great again.

This company has really declined in service and ability. I admit I am very frustrated as I have…read morespent over 20k here. First we had our air conditioner and furnace replaced. Their communication and reviews had me sold. Then when they installed the equipment it didn't match what we paid for. The error was recognized by me and they offered me an extended warranty as a result. Due to their great service during this time I felt like they resolved my issue. There were also hiccups with the air unit that they fixed. Fast forward to 2026 when we needed a new water heater. We received several quotes and this one was comparable. They installed it a few days later and all appeared well. We paid $575 for the permit process to Balanced Comfort. They said we would get the inspection within 1-2 weeks. I called three different times and was told they did the paperwork, and lastly to call the city myself. When I called the city they said it had never been filed. I had to call Balanced Comfort again and again to get the plumbing manager to call me back. When he did it's clear he doesn't have customer service training. He's rude and was like oh well it's filed now. It took six weeks total and action on my part or it may never have been completed, a paid service. Next up the inspection. spoiler alert! We didn't pass. The inspector was clear they cut corners and should have known better. He advised I call the company and let them know. When I did, the plumbing manager was beyond rude to me and said "these things happen".... I will never give them my business again.