Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

It's a very good feeling to find someone you can trust when it comes to HVAC/plumbing, and you get…read moreboth here! We initially reached out because of the great Yelp reviews, and Yelp helped us out big time here! We called to help with our heater, and the owner Rohan provided an extra mile in service that I did not expect. He went above and beyond, not only helping with our issue, but guaranteeing that we got a fair price when he couldn't make it out in time and had to use another HVAC company. We will absolutely come back to HVAC Guyz & Plumbing for all of our needs. Rohan is a truly kind and helpful person, and that is all you can ask for when you need help. Thank you so much. Hope you and your team have a wonderful holiday this year. Give these guys a call if you need anything, as this 5 star Yelp reputation is extremely well deserved.

THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

I've been using them for a few years now. Always great communication and good work at a fair price.read more

Best HVAC experience we've had in 30 years…read more Our upstairs unit stopped cooling and we called another local HVAC company out to look at it. Took their tech just 10 minutes to tell us we were low on freon due to a bad coil and we were looking at $3500 to replace. Guy never used a leak detector he just knew the leak was in the coil. I wanted a 2nd opinion before spending that kind of money so I called J&R based on their 5 star Yelp rating and the things people were saying in their reviews. Joe showed up, immediately took the unit apart, and spent over an hour using a leak detector to try to locate the coolant leak. Couldn't find a leak. He ended up leaving the system pressurized with nitrogen over a weekend only to come back on Monday and find no pressure loss. No leak - no bad coil. The issue was the other guys (who've serviced our units for 2 yrs) had left the valve caps loose on the exterior unit. Joe's diligence and honesty saved us a lot of money and earned him a customer for life. Its really rare nowadays to find someone with this kind of ethics. Joe's a likeable guy, explains what he's doing and why, and isn't out there trying to run up the tab on the repair. You sometimes hear companies saying they'll treat you like family. Joe never said that and its not on their website or their marketing material but that's definitely how I felt I was treated - like family.

Left a message, no call back. Still waiting 3 - 4 days now…read more Guess I will try another HVAC company. (I checked my phone log, and I did indeed call this company's main line and left a massage on 10/17/2022 at 17:22.)

Mr. Jeremy, the owner of "Do Right Repairs and Remodeling Company" receives a high rating from me…read morefor the excellent job he did removing my old deck and rebuilding a new one! His company's name says it all because he's committed to "doing it right"! Jeremy puts his best foot forward toward his workmanship and his dedication to the job! His work ethics go beyond A+, so you won't be sorry hiring him! To be honest, I'm a hard client to please, but Mr. Jeremy won my respect with his skills and his eye for excellence . He definitely will "DO IT RIGHT" from beginning to end. So, if you want it "Done Right" then hire Jeremy, he won't disappoint you! J. Nelson

Back in March 2024 Jeremy converted our garage into what we use now as a home office and den. He…read moredid a truly outstanding job! He was always prompt, communicative, friendly, and very reasonable on costs! We will definitely be utilizing his services again and referring him to our family and friends. Highly highly recommend!

We have been customers of Comfort Solutions for over 8 years...and wouldn't go with anyone else…read more We initially retained them for annual maintenance on our HVAC system when we first purchased our house when we moved to the Atlanta area, the existing unit was about 11 years old at the time and we always keep household units under maintenance contracts. When we needed to install a new unit, Comfort Solutions was definitely priced competitively and awesome in getting everything up and running. We've had a few manufacturing issues, and Comfort has responded exceptionally well to ensure that our unit was kept up and running. This locally owned company does it right...they stand behind you and their products and services, no matter what. Strongly recommend them for servicing, new units or annual maintenance contracts. They are definitely the way to go.

Do not use! They installed a brand new Rheem unit for us 2 years ago and it already doesn't work…read more On top of that, when we called, we received no priority service. We were given an appointment for 5 days later on July 3rd! Very poor service for an existing customer that should receive priority customer service. Another company put us on their urgent list, not Comfort Solutions!

AHS assigns yet another Scammer. The first AC company didn't do anything. This company while the…read moretech was nice and all, but they pulled the same scam as the plumber did with my hot water heater took a dump. They claim that the repairs require "code upgrades" and quote you an astronomical "out of pocket cost" not covered by American Home Shield. They think we are stupid. They didn't pull a permit, so even if it were true, nobody is coming out to inspect the repair! AHS actually backs up these scammers.

DESERVES ZERO STARS FOR SHEER STUPIDITY, Unprofessionalism AND UTTER INCOMPETENCE!!…read more Do NOT use this company!! I scheduled an appt for today and took the DAY OFF OF WORK WITHOUT PAY (since I don't have the luxury of sick pay or vacation!). Appt was for 8am-12pm today. I haven't heard anything so I call at 11:25 and tell them there is 30 min left in my time frame and I took of work for this WITHOUT PAY. The ding dong who answered tells me "Oh due to the weather there's no one working today". Are you fresking kidding me?!?!? Why did t these imbeciles call me at 7:30 this morning to I fi me of this????? I could have went into work and wouldn't have lust out on any money. I swear companies and their employees have ZERO COMMON SENSE!!! AVOID THE STRESS AND INCOMPETENCE-Go somewhere else!!!!

This is an update to my previous glowing review singing their praises. Unfortunately, they did not…read morestand the test of time and I definitely would not recommend Maintenance Unlimited to anyone. The good news is that I suffered the headache others can avoid :) First, the prior work done was not completed and I was hoping they would come back to finish the project properly so that all the systems installed or modified can function correctly. They didn't show up after 2 months of scheduling and constant rescheduling of appointments. All the folks (Darrell & Pam) I mentioned in the previous review turned out to be unreliable - excuse upon excuse. I eventually gave up and found another provider to fix up all their mess and wrap up the project correctly. Second, there were several competency issues with the duct work done. A few examples are: 1) should the supply from an ERV that outputs 200 CFM be connected to the plenum of an HVAV that outputs 2000 CFM? A pro should know that the HVAC will win and blow air back into the ERV. 2) Similarly, should the supply from a Dehumidifier that blows ~100 CFM be connected to the same HVAC plenum? These are seemingly basic air flow considerations any HVAC pro should know. 3) They put only 2 returns (14in and 10in flex ducts) on a 2000 CFM HVAC. I'm not an HVAC pro but even I knew this was not enough return. I had to point out to Darrell to use a duct sizing calculator to figure out how much return was still missing. 4) They couldn't wire my thermostat (Nest - latest gen) to the dehumidifier (Aprilaire E080) correctly too. So many red flags... Third, as a last resort, I called the office to ask to speak to a manager/supervisor. It seems that office rep is pre-programmed to state someone will call back "at their earliest convenience" with an unpleasant attitude to boot. After more than 3 weeks, no call back. Overall, my experience started well but crashed badly. Life is about lessons and even better when you can learn from others' failures. This was a nightmare over a 5 month period and I hope nobody experiences this with them again.

They arrived 3 hours late, then took 10 minutes to reprogram my thermostat, but never mentioned…read morecost of repair until the repair was done. They offered to waive the $99 service fee, but then tried to charge me $99. I asked the serviceperson how much the repair was, aside from the service fee, and he said $50. Then they finally send me the invoice again and they're charging me $80. Won't use them again.

Tran was incredibly helpful, informative, kind and fast! He beat the quote from the other company…read morewe reached out to and was worth every penny. We bought a new house two years a go and our hvac system was no longer under warranty. Tran helped us make an informed decision of whether to repair or replace. Of course, we're without A/C in mid June and Tran was able to be there the very next day and worked with our schedule!! I would highly recommend him to any of my friends or neighbors! Our new unit is working great and is quieter. He really knows his stuff!

Absolutely terrible! Nghia Tran is very rude. They overcharge and do not show when they say they…read morewill. I do not recommend.