I had a clogged chimney and called 2nd to None. They arrived same day. I needed heat and they…read morearrived at 7:30 pm to ensure I did not have to wait an extra day in the cold. My clog was found quickly and cleaned even faster. It was raining heavily and they were up on my roof in it fixing my issues. Because it was wet they could not perform a repair that required silicon and metal, so I am still waiting for them to return but thy call and stay in contact and I feel confident that they will complete the task. They also provided estimates on some other repairs that I need and offered a discount.

Made it out same day. Cleaned the chimney. Reasonable price. Good guy. Seemed very thorough.read more

I've had Dylan out 3 different times and he always does a very professional job…read more He is good at explaining what needs to be done and how much it will cost. He is dependable and honest.

Dylan came out and inspected our chimney. He was professional and honest. He gave us a thorough…read moreinspection with pictures and recommendations for our current situation, and he answered all of our questions. We highly recommend for your chimney services.

I'm not pleased with the quality or the value. I should have thought it through better before I…read moresigned the contract but I was upset about finding and repairing a leak. I can say that they showed up promptly.

From the owner: Call for appointments today 5029394257read more

When we first bought the fireplace insert they were great to deal with. We really like the insert,…read morealthough it was not inexpensive. However, post-sales service is another story. We had them come out to clean the chimney per their recommendation, and to inspect the fireplace. When they left, in April of 2020, we noticed a slight lean to the chimney topper. We didn't think much of it at the time, but over the next several months it got worse. We made several phone calls which were not returned. When 4 months later we finally got through to them and explained the issue, we were told that they would 'be right out'. That was back in October. Here it is January 2021 and the topper is leaning even more, and there is no sign of them coming out to fix the problem they caused when cleaning the chimney. They seem nice, but no followup. It's a shame, but with better post-sale service this could have been an 5-star review.

I would not recommend this company. Firebox was not measured correctly for insert. After the…read morepurchase the insert did not fit properly. The two people who came to install had no idea what they were doing. I was also told that I needed fire proof insulation measuring 24x24 in. for chimney which I did not need that cost 500 dollars. I did not feel that this company was an expert in chimney repair or inserts.

They were very clean and professional. They assessed the…read moresituation and offered several solutions. We chose the one that fit our needs and they performed the work in a timely manner.

Easy to make an appointment, they called ahead when the two person crew was on the way, showed up…read moreon time, and didn't try to sell me needless services. I would definitely consider them first when I need chimney work done.

I was very impressed. I sent him a message through Yelp and he responded very quickly. Actually it…read morewas a Sunday and I was surprised. We scheduled a time to give me a quote for cleaning my gutters and cleaning my chimney. I felt the quote was reasonable and he came out the following day to complete the job. While cleaning the gutters, he found a few low spots of pooling water and fixed and realigned them. He laid out a blanket on my hardwood floors before starting on the chimney. He vacuumed the entire fireplace area and ran his cleaning tools through the chimney. Overall I was very happy with his service and prompt response.

We needed a dryer vent cleaning service so I contacted Alexander Air Duct Cleaning. After a…read moreprompt reply via phone , I explained our issue and Ricardo gave me an estimate for the service and scheduled a Saturday repair. He showed up on time and was very nice to work with. He cleaned out our dryer vent in less than an hour. It was full of wet lint and a birds nest!!! Did a great job for a fair price. The service went so well I asked about other services and plan to use for our gutters as well.

Bought a Groupon in December for chimney cleaning. They claimed we didn't need a full cleaning but…read morejust a sealant and new chimney cap. The sealant and cap were $695. They never came back with the cap and never heard from them again. The voicemail is always full so you can never leave a message. A different company came in and said the chimney was NOT up to code and Mr. Sweep Chimney actually did NOTHING to the chimney. DO NOT RECOMMEND. We were ripped off for $695.

Got a Groupon for this business to clean my two chimneys. Over the course of two months, I never…read morereceived a phone call in which I talked to a person. I called ~20 times and left numerous messages. Two times they left a voice mail - always on Wednesday afternoons when I am unavailable despite me indicating my voice mail that I would not be available at that time. Luckily Groupon returned my money because they had other complaints about this company. I would not recommend.