We had Right Way completely replace all the tiles on our pool Nov. 2021, seemed good at the time,…read morehowever last year the tiles started falling off again after just 4 years. We did discuss with them last spring fixing the ones that fell off, they gave us an estimate for repair, which we felt was too high as the tiles had never been applied properly to the pool wall. See the pictures of what we are seeing today all of the tiles will likely fall off as the year goes. Based on research, pool tiles should last and stay in place at least 10-15 years or more if applied correctly, these didn't even make it half way. I really expected a quality job from them, but I guess not. See pictures of how the tiles are looking today.

If you are tired of talking to your pool guy, and receptionists who can only take a number and have…read morethe scheduler call you back, try KYLIE. She is sharp, has all the answers (can schedule on her own, apparently, and knows what the leak detection report costs and even what it would cost (as I suspect is necessary) to replace my skimmer, which has a big crack in it. She sent FORREST to do the leak detection, and he did the skimmer replacement. I think I still have another problem, which he couldn't find, but I'd rather wait to know for sure anyway. He was honest in telling me, Kylie confirmed, and I'll wait until the ground (at the edge of EML lake) dries in the summer, and the leak may get worse. On repair day, Forrest showed up on time, and he and his helper were personable. Oh, and check out troublefreepool.com. There is a way to do a COMPLETE JOB HERE. NOT JUST DRIP SOME DYE IN, OR SAY "MAYBE ITS....". You need all the plumbing plugged, pressure test, and listen for sounds with a microphone below the patio.

Very bad customer customer service. Doesn't return your calls. They don't train their employees…read morevery well and say they clean baskets and don't. Don't waste your money with this company.

I highly recommend this company! Zack is great!…read more I needed my pool pump motor replaced, pool light replaced and a 30 year old heater to be removed. I sent requests for bids to 5 companies on Yelp and 4 of them kind of blew me off... ya know... send us pictures, send us your personal info... blah blah without any commitments to come out and look. Zack was straight forward and said when he could be out to take a look with a free estimate (sat morning). He was running a little late when he came out but was courteous and notified me ahead of time that he'd be a little late... so no big deal. He was very reasonable with his pricing (I had already looked up the pricing for parts before he got there) and was very happy he didn't try to up sell me or pad his labor costs. I said: great, when can you come out? Expecting him to say in a week or two (like the other pool companies usually do). Nope. He said: Monday afternoon. I was thrilled with the quick timeframe. He showed up on Monday and got to work. He got the light replaced first (which was no easy task... the ledge on that side of the pool is raised several feet higher which makes it difficult to access the light without getting in the water). Not only did he replace the bulb but also the housing and cable that ran under the cement to the light switch. Then he took out the 30 year old heater (that sucker weighed over 100lbs easy) and it's 100 degrees out today... also not an easy task. He fixed the pipes and then started working on the motor. He got that installed and the thing is sooo much quieter than the old one. As we were looking at the pump we noticed some water leaking from one of the connections into the pump. So he says that he can fix that (mind you, it almost 6pm... I'm sure he wanted to go home and get out of the heat, but he took the extra step to give exceptional service). He went to his truck found a new seal and fixes the connection. Didn't even charge extra for it. Really, really happy with his performance! World class service! Will definitely use again!

Granados Pool Service is great! I will never use anyone else. The owner works until the job is…read moredone right!! I would definitely recommend this company to family and friends.

Do not recommend this business at all! Extremely disrespectful and rude. He has anger issues and…read morewill charge you what he wants after he says he went out and bought supplies

Gannon Swimming Pool Service has been our go-to for all things pool repair and maintenance for 5…read moreyears now, and we continue to be thrilled with their service, the great staff and the consistency we get from the company. These are super nice people, from the owner to the office manager to the gentleman who will come to your home to maintain the pool. Remember, you're inviting this type of service to have access to your yard, driveway, garage, etc., so go with these folks and you'll be happy. Listen, if I could maintain my own pool without screwing up the chemicals and damaging the filter equipment, I would. I've tried doing it on my own, and then I end up paying to undo the damage and imbalance I've caused! Gannon is great - if I have to write a check for the pool, it'll be to these guys.

I can't say enough about the excellent service we receive from Gannon. They are punctual in…read moreresponse, and go above and beyond to troubleshoot. Billy is always suggesting ways for me to save money, and educating us about our system. He has fixed problems on our pool system(NOT one he installed, it came with the house), that left other companies scratching their heads and charging me for services I didn't need. My only regret is that I didn't find them sooner.

Panther City is responsive & honest. They have been to my house twice & given great advice on how…read moreto care for my pool.

Bought my house last August, kept the old "pool guy", he talked a big game, but didn't deliver what…read morewe felt was a good product. We've been with Panther City for two weeks and can honestly say that their service is OUTSTANDING. From how they speak and conduct business with customers, to their knowledge of pools and systems, and the clarity and cleanliness of our water they are miles beyond any other service company in any other location!!! I would absolutely recommend these guys to anyone with a pool, don't waste any more time, you've found the guys that will take care of you!!!

We love Andrew! Does an excellent and thorough job on service and equipment repairs. Had some…read moreissues with our last pool guy and didn't realize how much better our water quality could be til we switched to Andrew. He's reliable and honest, can't recommend him enough!

I am so glad we found DFW Vinyl Pools. They have done a complete remodel of our pool as well as…read morecorrecting some issues with our French Drain. Luke is so knowledgeable and will answer all your questions so you clearly understand what needs to be done. They did a beautiful job. When they finished, It didn't look like the same yard. I would recommend them highly.

Luke and his wife are great people. So much communication with so much going on. Luke let us know…read morewhy we had issues with our last liner that didn't even make it 5 years by the previous installer. Won't have that issue again. They installed a much better product than we had and their installation was better as a whole. Always answers our calls with answers to our tons of questions. Would recommend and will use them again when needed. Luke was also knowledgeable about our ancient pool pump. You would be foolish to use anyone else.

The Most Respectful People, this family business does their work efficiently and they do it well!…read morewe will be using them again and again for any pool / outdoor space needs due to the professionalism and care they showed throughout the planning and building process, they worked tirelessly to make sure our vision was brought to fruition beautifully and I love seeing the value day in and day out that they've provided to my home in the time since then. now on days off / evenings we spend far more time outside than in because we are truly in love with our yard and after price comparisons with other options it's clear they really worked with us to make sure it would be the best fit for our goals while keeping up with Texas weather / life in general WE LOVE LONESTAR!

We contact Lonestar Vinyl pools to replace the Liner in our in ground pool. Jon came out and quoted…read moreus the price explained the process and told us exactly what to expect. We were very impressed with all the choices of Liners to choose from. They took measurements of the Pool and Once it was Installed it fit perfectly. The day they came out to Install the Liner everything went fast and as expected. Within a few hours the Liner was in and they were putting water in the pool. The liner look great in our pool and we love it. Jon and his crew were very professional and worked quickly. We even have two big dogs that I was concerned with being in the yard when they were working but we had no problems at all. They drained the pool, Installed the liner and had all the correct equipment for the Job and cleaned everything up when they left. I 100% recommend them and will use them in the future for all our pool needs. Thanks for the Great Job Lonestar Vinyl Pools. Shanda Logan