I would seriously think twice before bringing your pets here…read more My wife called ahead and was told Eastview does not take appointments and that we could just walk in. Yet while I sat there for 3 1/2 hours, I watched people walk in after me who apparently had appointments, get seen, and leave. There was no order of precedence, no explanation, and almost no communication from the staff. Apparently the only thing consistent here is that nobody knows what is going on. After 3 1/2 hours, I left with my dogs because there was no telling how much longer we would have been waiting. I understand clinics get busy. What I don't understand is being this disorganized and inconsiderate of people's time. Save yourself the frustration and go somewhere else.

The staff was really great. By far the best I have visited in the Nashville area. The techs are…read moreamazing at being slow and talking to my dog (Belgian Malinois) since he didn't like vet visits.

I love this office and its staff; they are all so caring and one of my 4 dogs' absolutely loves…read morebeing here. sometimes I think he want to stay with them instead of going home. Their costs are more reasonable than other places and they are not pushy at all. the only issue here is how booked they get, so this is why we have a second vet who is familiar with our pets.

We have been going here for years. Dr. Markham I can truly say he is the best in town. He's kind…read moreand reasonably priced. He is amazing with all my pets. I highly recommend him.

The staff at this facility are the most caring people I have ever met when it comes to animal care…read more They go above and beyond. They will fit you in, in any emergency. Sincerely Thank you for all you guys do.

I underwent two surgeries and spent over $1,000, only to be told afterward that I needed to go…read moresomewhere else. Not only was this incredibly disappointing, but the customer service throughout the entire experience was also terrible uncaring, unhelpful, and dismissive. I expected a higher standard of professionalism and accountability, especially considering the serious nature of medical care. I would strongly caution others before seeking treatment here.

I have used Mineral Wells for 16 years. Drs. Samatha & Chad Edwards & Dr. Lyons are the best. They…read moreare the ONLY vets I trust my fur babies to. They go above what any Drs. would do. The staff there and the vet techs couldn't be more helpful, understanding, and always gives you comfort. We are moving out of state and I feel like I am leaving part of my family at Mineral Wells. I just pray I can find a good Dr. where I am going. Let me just say, God Bless each and everyone of you at Mineral Wells. Norm & Rhonda Hegyi

The vet himself is a compassionate guy and you can tell he means well, but he cut serious corners…read morewith our kitten, Rusty. He literally noted that Rusty was dehydrated, but he didn't even bother to run basic tests or ask for a fecal sample to see what was actually wrong. We explicitly told him that Rusty had puked up a worm, and we even pointed it out directly on their own diagram in the room. Despite knowing that, they still skipped the tests. Instead of keeping him to stabilize him or running real diagnostics, they just let us walk out the door with a dehydrated animal. Being nice doesn't replace doing thorough medical work.This isn't the first time this clinic messed up either. In the past, my girlfriend's family trusted them with their dog, Tippy, and the clinic actually lost him. Between losing a family dog and cutting corners during a medical emergency, this place is just careless. Because they skipped the right tests when it mattered most, Rusty died. If your animal is actually sick, go somewhere else that won't skip the important steps.

I called yesterday in a panic, with my new German Shepard puppy needing immediate attention; he'd…read morespent most of the afternoon throwing up what he ate and drank and had become super lethargic. When I called they were incredibly accommodating in getting me seen asap. The front desk technician (I'm sorry I forgot your name) being one of the most helpful medical professionals I've ever worked with, and Dr. Dayton was so kind, understanding and easy to work with, clearly explaining what she recommended and talking with me to brainstorm what it could be. This isn't my usual vet but based on this experience I'd consider moving all three of my pets here. Can't recommend enough, thank you guys for being so helpful yesterday.

While we do think our vet here is really good and nice. Be warned and do your research! This…read moreisn't a local vet. It IS owned by a private equity firm that only cares about profits and nothing else. So you will pay even 400% more than other local owned vets. Even for simple things like a 2 min nail trim. So weight the care you want with the people you are really paying. Easy to research which vets are local and which are just out for money and raise prices weekly. Here great vet. Horrible owners with unsatisfied greed. Plenty news stories out there on equity firm owned vets. Just know the facts when picking one

Have been taking my critters to Stephanie for almost a decade now. Her love and care for my furry…read morefriends is always evident. Love Lakeway, Stephanie and her crew are the BEST. Look no further you can trust her to always be looking out for the best solution to whatever your pets have going on. She has handled everything for my 2 German Shepards (Onyx,Siggy) 3 cats (Salt, Pepper, and Sprocket) As well as so many of my friends pets along the way. I can't thank them enough for all they have done for me and mine. Jason

Good service, Good prices, Great people! They take care of my two cats and dog. Quick and painless…read morevisits, well done, great price too!

Both my small dogs needed surgery on their back legs. He knows my dogs well and is patient at…read moreexplaining everything to me. All their legs healed well and they have been well cared for by Dr Wojo for past 4 years that we have lived here. His fees are also reasonable.

Would be 0 stars if purely based on front desk staff alone. Their behavior ranges from making us…read morefeel like an inconvenience and unwelcome (EVERY call or visit), to outright hostile and unpardonably rude for some of the interactions. And I've witnessed them treating others the same or worse while in the waiting room. No one should ever feel unwelcome at a business they're paying for, even more they shouldn't be made to feel stupid/bad when they're asking questions/ trying to get care for their pets! Heaven forbid your behavior make someone not want to get care and an animal suffers for it! And I've done front desk work at a vet for years while I was in school- I get that it's stressful and people can be a lot when it comes to their pets, but there is NO reason to always, without fail, be so sassy, rude, and dare I say, mean. Sarcasm and biting comments are not appropriate for dealing with customers, especially if they may be having the worst day of their life saying good bye to a family member. And as others said, it doesn't matter where you're from- you are being rude and you know it. I'd rate the technicians and vet staff higher; they're the only saving grace. I only keep going back because of them. But I think I'm going to break one day. So business advice: Train your front desk staff better or get new staff. They're the vast majority of your public interaction and they aren't doing you any favors as is. You're certainly already losing business due to this issue with how bad it is. And beyond that, no one should be anxious about calling to get my pet help, but even I am.

They are very caring to my Sher! very convenient when we need an appointment. they keep Hospital…read morevery clean. That's my biggest concern when I go to the veterinarian.

I've had so many bad experiences with different companies, providers, and offices here in…read moreClarksville. Lately it feels like accountability and genuine customer care have been forgotten. Anyone who lives here knows how hard it can be to find quality care, and that reality has been weighing heavy on me. I already had a stressful few weeks working through welcome season within the healthcare organization I work for, seeing firsthand how simple human errors can trickle down and impact people. Today, that stress collided with a very serious situation involving my dog's care. I felt completely hopeless. Every possible outcome ran through my mind, and I broke down. The level of care shown by the staff meant more to me than I can put into words. They didn't just treat me like a customer -- they genuinely cared and did everything they could to make things right and ensure my fur baby was taken care of. In a time when I was starting to believe good people and great customer care no longer existed, they proved me wrong. I will forever remember the two amazing men working at the Sango location that day. You brought me hope when I was losing it. I've never had a bad experience here. At every visit, they take the time to break everything down and explain it thoroughly. Even when my husband brings our dog in, they go above and beyond to educate him -- far beyond what most would consider "just part of the job." This place is rare. Compassion, education, accountability, and true care still exist here, and I am beyond grateful.

Saved my babies life!!! She came in with life threatening wounds. I will say I wasn't happy because…read moreone of the vets kept talking about worst case scenario with words like it hasn't happened yet as if it was destined to happen. My baby pulled through and is now in great condition. Which is what is most important.

Wow. What outstanding staff here. This is the second time I have been here, both for emergencies…read more This time around I walked in and our family dog was taken back right away. The staff was understanding, kind, helpful and empathetic. They gave us options and let us make the decisions while supporting next steps. We unfortunately had to put our girl down. They allowed us ample time with her before saying goodbye. The room was nice and thoughtful. I didn't notice the candle that gets lit when families are saying goodbye to their babies until I came back the next day. We just received the sweetest card in the mail. Their staff all wrote nice notes to us and sent us flowers to plant as well. Everyone seems so genuine and kind. Can't thank everyone enough.

Dr. Boley took time with us and our new Yorkie puppy to not only deal with the issue of her teeth…read moreand anxiety, but to give us info about upcoming issues. He was wonderful with Willow.

We love Dr. Boley and the amazing, caring people he works with. We've trusted him with our furry…read morefamily members for years. He and the wonderful people who work at The Animal Doctor are always friendly and quick to address any concerns with honesty and practicality. We drive from Paris to Camden in order to see him, there is no one I would trust more.