The fact they take walk-in's is the best part about this place, although depending on your luck you…read moremight not get seen the day you need to if they're busy. With that being said, I'm pretty upset about the last few years I've been taking my cat there. There was an improper heart condition diagnosis that I spent a ton of money on medication and having to go to a cardiologist to just find out it's only asthma. At one point when I was picking up medication, they even sent me home with the wrong stuff! Luckily I'm not an idiot and can read a prescription or else I could have severely hurt my cat giving her wrong medication and a lethal dose of what it was. They didn't even blink or care when I told them what they did, they just said sorry come back and get the right stuff. You can't rely on their online pharmacy, they're always out of stock. When my new vet contacted them for records, they couldn't even send those over for us after asking multiple times. Then once they sent something it wasn't even her medical records with x rays etc it was just when my appointments were. Overall unless you really need to get seen that day and can't get in somewhere else, avoid here.

They have changed so much. They use to be so much better. My baby on seizer medicine. He had his…read moreannual in november.Vet said he was good for a year of prescriptions which cost me there. 2 minths later prescription went up $10, 1 month after that went up again $10. Then they said before he gets another prescription he has to have bloodwork. We are on social security, can not afford. So i guess they would have let him die of seizures. He was on his 4th monthly prescription, not even six months. I was so angry. Then rabies month which you are suppose to get discounted rabie shot. I ask them how much rabies shot was, they said oh mam they free you just have to bring him in for an exam that was a hundred & something dollars. What they sre concerned about is money not the fur babies. But thats ok i have found him a sweet vet, non corporation, that is very concerned and reasonable cost for my baby. And prescription is much cheaper. A bit of advice for everyone , get a written prescription from them if you can cause you can get them much cheaper somewhere else . They preferred not to give me a written prescription. Im done and i will let everyone know how they are. Kay James

I love this office and its staff; they are all so caring and one of my 4 dogs' absolutely loves…read morebeing here. sometimes I think he want to stay with them instead of going home. Their costs are more reasonable than other places and they are not pushy at all. the only issue here is how booked they get, so this is why we have a second vet who is familiar with our pets.

We have been going here for years. Dr. Markham I can truly say he is the best in town. He's kind…read moreand reasonably priced. He is amazing with all my pets. I highly recommend him.

The staff at this facility are the most caring people I have ever met when it comes to animal care…read more They go above and beyond. They will fit you in, in any emergency. Sincerely Thank you for all you guys do.

I underwent two surgeries and spent over $1,000, only to be told afterward that I needed to go…read moresomewhere else. Not only was this incredibly disappointing, but the customer service throughout the entire experience was also terrible uncaring, unhelpful, and dismissive. I expected a higher standard of professionalism and accountability, especially considering the serious nature of medical care. I would strongly caution others before seeking treatment here.

I have used Mineral Wells for 16 years. Drs. Samatha & Chad Edwards & Dr. Lyons are the best. They…read moreare the ONLY vets I trust my fur babies to. They go above what any Drs. would do. The staff there and the vet techs couldn't be more helpful, understanding, and always gives you comfort. We are moving out of state and I feel like I am leaving part of my family at Mineral Wells. I just pray I can find a good Dr. where I am going. Let me just say, God Bless each and everyone of you at Mineral Wells. Norm & Rhonda Hegyi

I've brought my bird here for wings, beak and nail clippings. Brought my old man (he was 11 years…read moreold) to be laid to rest and cremated and they took care of him and me with such kindness and compassion! When I picked diesels ashes up, he was in a very beautiful box and his paw print was on it!! Everyone here is so sweet! I drive all the way from Clarksville to come here for the vet! Now they're taking care of my cats spaying! Princess says "thank you for taking care of me!!"

I called yesterday in a panic, with my new German Shepard puppy needing immediate attention; he'd…read morespent most of the afternoon throwing up what he ate and drank and had become super lethargic. When I called they were incredibly accommodating in getting me seen asap. The front desk technician (I'm sorry I forgot your name) being one of the most helpful medical professionals I've ever worked with, and Dr. Dayton was so kind, understanding and easy to work with, clearly explaining what she recommended and talking with me to brainstorm what it could be. This isn't my usual vet but based on this experience I'd consider moving all three of my pets here. Can't recommend enough, thank you guys for being so helpful yesterday.

While we do think our vet here is really good and nice. Be warned and do your research! This…read moreisn't a local vet. It IS owned by a private equity firm that only cares about profits and nothing else. So you will pay even 400% more than other local owned vets. Even for simple things like a 2 min nail trim. So weight the care you want with the people you are really paying. Easy to research which vets are local and which are just out for money and raise prices weekly. Here great vet. Horrible owners with unsatisfied greed. Plenty news stories out there on equity firm owned vets. Just know the facts when picking one

Have been taking my critters to Stephanie for almost a decade now. Her love and care for my furry…read morefriends is always evident. Love Lakeway, Stephanie and her crew are the BEST. Look no further you can trust her to always be looking out for the best solution to whatever your pets have going on. She has handled everything for my 2 German Shepards (Onyx,Siggy) 3 cats (Salt, Pepper, and Sprocket) As well as so many of my friends pets along the way. I can't thank them enough for all they have done for me and mine. Jason

Good service, Good prices, Great people! They take care of my two cats and dog. Quick and painless…read morevisits, well done, great price too!

Both my small dogs needed surgery on their back legs. He knows my dogs well and is patient at…read moreexplaining everything to me. All their legs healed well and they have been well cared for by Dr Wojo for past 4 years that we have lived here. His fees are also reasonable.

Vet needs to spend more than 45 seconds in the room. She answered 1 out of 10 of my questions about…read moremy dogs health then took my dog to be weighed and never came back. She sent her assistant with my dog who tried to get my questions answered. I'll never go back.

I've had so many bad experiences with different companies, providers, and offices here in…read moreClarksville. Lately it feels like accountability and genuine customer care have been forgotten. Anyone who lives here knows how hard it can be to find quality care, and that reality has been weighing heavy on me. I already had a stressful few weeks working through welcome season within the healthcare organization I work for, seeing firsthand how simple human errors can trickle down and impact people. Today, that stress collided with a very serious situation involving my dog's care. I felt completely hopeless. Every possible outcome ran through my mind, and I broke down. The level of care shown by the staff meant more to me than I can put into words. They didn't just treat me like a customer -- they genuinely cared and did everything they could to make things right and ensure my fur baby was taken care of. In a time when I was starting to believe good people and great customer care no longer existed, they proved me wrong. I will forever remember the two amazing men working at the Sango location that day. You brought me hope when I was losing it. I've never had a bad experience here. At every visit, they take the time to break everything down and explain it thoroughly. Even when my husband brings our dog in, they go above and beyond to educate him -- far beyond what most would consider "just part of the job." This place is rare. Compassion, education, accountability, and true care still exist here, and I am beyond grateful.

Went in to find out prices for my new dobi ill be bring home in may. Not only did I get 0 answers…read morefrom the super bland front desk girl that showed 0 care for my Lil guy but I also asked in regards possible posting his hear at first. She stated we dont crop, and I had to restate I wanted posting not cropping. Nobody there would do it except for an "associate" what ever that means because she has a dobi. So I left in worse shape then when I walked in because I received 0 answers and time wasted

Saved my babies life!!! She came in with life threatening wounds. I will say I wasn't happy because…read moreone of the vets kept talking about worst case scenario with words like it hasn't happened yet as if it was destined to happen. My baby pulled through and is now in great condition. Which is what is most important.

Not every animal can be saved in an emergency. Against all odds, in the middle of the night, this…read morevet did emergency surgery on our dog and she survived. She is only 9 years old and full of so much life. It is the hardest thing to put your entire love and life in the hands of complete strangers but they saved my dogs life. I am so grateful. So, so grateful. They were understanding, kind, compassionate and explained everything in great detail.

Dr. Boley took time with us and our new Yorkie puppy to not only deal with the issue of her teeth…read moreand anxiety, but to give us info about upcoming issues. He was wonderful with Willow.

We love Dr. Boley and the amazing, caring people he works with. We've trusted him with our furry…read morefamily members for years. He and the wonderful people who work at The Animal Doctor are always friendly and quick to address any concerns with honesty and practicality. We drive from Paris to Camden in order to see him, there is no one I would trust more.