The service person who took care of us was absolutely professional, knowledgeable, and respectful of my home. The price was very reasonable, they stand behind their work and didn't try to get me to sign a recurring contract. I don't know why I don't call them years ago, it would have saved me a lot of grief if I had. read more

I called because we couldn't get our Yellowjacket issue under control and the bees were getting into my house! I prepared for the worst, opening walls, reconstruction, etc. The technician, Tom, came out and managed to kill the nest with no damage to my home interior. Immediately the bees were "gone". Tom provided great service, was respectful, helpful and understanding. So glad I called Waverly! read more

we've used Mike of Waverly pest control since 1999; was recommended by Hope Gray. when Mike was on his own he was fantastic. Michael is here now and he is very kind educating us and informative. he's a great help. I'm confident in his work & know he will help us rid all the pests. read more

Honor your contracts. They did not honor there contract. Waverly said they would come back because I had a bee problem. I told them the bees were still on my property and they did not return. I had to hire another company. read more

I used Waverly Pest Control to take care of a nasty yellow jacket issue on my property. The owner Mike, is the person who has performed the work at my property several times. He first removed a small nest with expert precision. I signed up for a package deal because nest removal was included in the package and you're covered for however long you sign up for. A few days later, an even bigger nest showed up in the ground near my front walkway. Mike, once again carefully removed over 10 pounds of yellow jacket nesting material and eliminated the threat quickly and efficiently. They are always very responsive when you need them, and communicate very efficiently with their customers. read more

Waverly Pest Control is a waste of time. Their mouse traps and mice poison does not work. I have had their mouse traps and the mice run right by it. I have actually seen this happen. The tiny holes for those traps are too small and the poison has no scent that mice are attracted to. I put down regular glue traps with a pinch of oeanut butter and honey and my mouse problem ended. Besides the worker never asked where I saw mice coming from. Mice come from wholes (like heat convectors, radiators, and sinks.). Besides, there is a closed laundry where most of the mice reside. The laundry always had pipe leaks. I cannot see why this company is still functioning. read more

Took care of bees in the ground for me a few years ago on Vero driving Poughkeepsie he was excellent

Mike from Waverly Pest Control was Great! We had an issue with termites while selling our home and he and his company went above board to make sure that the issue was fully taken care of in a timely manner. Very Professional and I highly recommend their work to anyone who may have a pest control issue. 5 stars!!! Thank you Mike and team! read more

I can't express enough how happy I am with this company. They took care of, in a single visit, what one of the giant national pest control companies couldn't do in several. They showed up precisely when they said they would, were professional and clean, explained what they were doing and did it with precision and care. The best part was that they did it all at a very reasonable rate. I highly recommend Waverly! read more

Great deal, professional and fast! Will definitely call these guys again next Spring!

I want to Thank Mike for taking care of the flea infestation in my house, He was very knowledgeable and was very patient with my neurotic ways. In my opinion he went above and beyond and made sure I was a satisfied customer. He had made follow up calls to make sure the situation was improving/improved to the very end. He was always available for questions and he put my mind at ease. Waverly Pest Control- Thank you for your services and for making this horrible experience tolerable. Highly Recommend!!! read more

mike and his crew are always helpful and attentive to what I need. I am allergic to bees and Mike has been spraying my house since 1999. If I have a troublesome spot he returns to spray again. All I have to do is call his main number and he immediately returns the phone call and fixes any pest problem I may have. He cares, he fixes any issue and is available when he is needed. I recommend Waverly for their professionalism, attentiveness, concern and genuine customer service each and every time. read more

Awesome job every time! Reliable and quick with any issues I've had where I needed someone quickly. I have had nests removed and Mike always follows up to make sure everything is good afterwards. Great customer service and great people! read more

Having a surprise when we were putting a new roof on we thought we had termites. Waverly came to our property within 24 hours. They inspected and said it was carpenter ants and they did not need treatment as the roofer destroyed their nest. There was no charge for any of this . He was honest , since we would have agreed to treatment not knowing how to proceed. I would highly recommend this company on the basis of integrity and good customer service! read more

We had a yellow jacket hive the size of a bowling ball in our backyard. Several people on the street have had serious allergic reactions to various stinging insects. The national chain couldn't come out for a few days. Waverly responded within 24 hours at a fraction of the price. Very pleased with the fast response and excellent professional service! read more

The customer service of this company, Waverly Pest Control, is completely unreliable. We had a 10am appointment at my property in Hyde Park. By 11am no one had showed nor called. When I spoke to the receptionist I got a long winded story about someone being sick, and mistakes were made. No problem, it happens. She then said someone "would be there at 1pm for sure." So I waited. At 1:30 no one showed. I called. She said "He's 16 minutes out on GPS!." I waited another 30 min and no one showed. On my way out--I had to get back to work having already taken a HALF DAY OFF for a no show--(and being at my property for 4 hours) I called to say I had to leave. Since that time... all their communications were "You couldn't wait around for us!" which is invariably what they'll say in response here. The next day I received a lengthy email about other things the owner was doing, how disrespectful I was of the fact that "people get sick and mistakes get made" etc etc. Over the weekend the owner emailed a long message saying he himself would do the job at 10am on Monday. I'm typing this review at 11am on Monday, and 1. he hasn't show up, 2. the receptionist said "He was awaiting a confirmation text from you" and hung up on us, now won't pick up the phone. I would use anyone BUT Mike and the Waverly pest control company. Terrible. read more

Had to call Mike twice about two separate problems. One was bees that were nesting in the front of the house. We could not even go in and out without risking being stung. They came quickly and explained what they were going to do and they solved the problem. We got our house back. Flash to winter and we had some form of rodent get into our attic. It sounded like they were playing touch football in ski boots above our head. once again, they came quickly and showed me the spots to seal up so they could not get in again and explained how they may have gotten in. Thank you we can sleep at night again. If you have any problems from insect to rodent, they handel it efficiently and expediently call them you will be happy with the results. read more

Mike went over and above all expecations. I had a huge hornet infestation in my bathroom and Mike came over right away and was able to find the nest (it was in a horrible corner of the roof) and start taking care of the issue right away. He was very knowledgeable and friendly and told me to check in with him. He actually checked in with me and when I needed him to come back he was there that same day. Problem was complete solved and I really felt he cared and appreciated the responsiveness. Not one hornet since. Highly recommend! read more

Excellent service! We called about a bird or bat flying in our basement two days before Christmas (no doubt a busy time). Mike called back promptly and came over for a free thorough inspection. His assessment and advice were very practical and professional. We were genuinely impressed with Mike and highly recommend him. His customer service was very refreshing compared to many businesses today that prioritize immediate revenue over all else. Will definitely call again when the need arises. read more

They are the pest control choice of my landlord. I have a carpenter ant issue. He put down some new bait traps, sprayed around a bit and that was all he was willing to do. Part of that is probably the owner's lack of wanting to pay for anything further. But the issue I had with the representative of Waverly (Wappinger Falls NY office) is that he didn't pay attention while spraying and hit all of my paper products (plates, cups, foil) along with a pizza pan that was sitting on the shelves of a microwave cart. He stated "but it looked like it had a back" which is no excuse, especially since he also sprayed right behind my bottled water and where I had boxes of personal items. It was totally careless. He did pay me $20.00 to cover the replacement of the items I had to throw out. He was also rather nosy, and didn't listen to a thing that I said about the carpenter ant issue and I ended up repeating myself several times. read more