To say I had a horrible and stressful experience with this service would be an understatement.I had one day to do a turnover between a previous tenant of 3 years and a new one arriving the following day with his pets and after being assure that they could take care of me that day I sent them the pics/information as requested and until that night at 8pm I received no reply,no answers to my numerous calls and no service.I finally recieve a response at 8 pm just saying to call them at 8am the next morning.It was an obvious disregard for the impossible situation I was in.The next morning I get more messages about them coming out then when I had already written that the tenant was arriving at 8:30 am.I was then told I would receive a 10-15% discount and also finally an apology of sorts and that the dispatcher would call me with a time for the service.Honestly,I had expected to get this done at cost after such a blatant screw up and also could'nt wait any longer for a technician from them even despite my lack of confidence.I ended up calling a different service that came out right away as an emergency service.Thisnvould have been handled so differently and with much more humility after I did everything I was supposed to and then some while they completely dropped the ball with me.I would not be afforded such leniency from my clients and had begged forgiveness of my new tenant for this fiasco despite me having no ability to correct it.There was really no excuse for this despite some of the reasons I received from who I assumed was the owner of the company.It is doubly painful when I chose them as they were a local service and I wanted to patronize an independent company with the assumption they would show personalized attention. read more

I had a great experience with Michel Fleck from Fleck Pest today. I called him this morning about a wasp nest in a tenant's house and he came this afternoon. He kept in touch all day to let me know when he would be here. During the day I notice another wasp nest in the siding of my house as I was repairing a gutter downspout before Hurricane Henri his us. Mike was professional and friendly, explained what he was going to do, guaranteed his work and even reconnected my downspout. I will definitely call him again if I have any pest problems. read more

Not only is this the nicest guy, he handled my wasp nests same day because he was right in the area. Such a relief. And I learned a lot from him about the different nests I had, both wasp and hornets. Plus he uses non-toxic ingredients, and had an appreciation of the insects that was so refreshing. (When a huge European Hornet flew out he exclaimed, "Isn't she a beauty!" It touched my heart as long as She wasn't going to try to live inside my house anymore:)) AND his prices were less than half what others were going to charge me. I had really called around and there's no comparison between Michael and the others. Don't hesitate to call him! read more

They are knowledgeable, professional, reliable, and kind. I am so grateful to have found them. I used them when I had an infestation that threatened all my possessions and my sanity. In these cases, trust is so important, where you are entrusting this kind of service with, basically, your very life. I trust and appreciate Mike and Jill and the care with which they took care of my problem. I will also add the reason I chose to work with them. The year prior, when I mistakenly thought my pet had brought fleas, I called every pest company I could think of. Every single one of them, save for Fleck, told me it was imperative they come by -- for which, of course, they would charge me a pretty penny. Mike talked me through it on the phone and said, "It sounds like you don't have fleas." He was so knowledgeable that I believed him (he was right, of course) and I appreciated that he did not even try to make a buck when every other company did. I have OCD so having a pest company you like and trust is so important, and along the way they gave me all the information I was requesting. Which, looking back, was an insane amount of information. Above and beyond, truly! read more

We suddenly had an invasion of yellow jackets inside the house! Husband called Michael who promised to come the same day and a while later he called back and said he'd be here in 30 minutes and he was. He examined the spot where the insects were chewing through the wall and the place where they'd gotten in from outside And determined the best way to treat. Michael is extremely knowledgable and professional. The price was reasonable, he used a natural insecticide and was carefuL while applying, and life was suddenly normal again! Plus he is delightful to talk to So all is great. If we could give him extra stars we sure would.. We got his company here on Yelp so thanks for that too. read more

If you need a fantastic pest control company, check out Fleck Pest Management. I called about a wasp nest in a wall AC. He came out and took care of it within an hour and the price was really reasonable. He knew I was upset and didn't try to manipulate or overcharge me. He said he could be there in an hour and arrived right on time. Then, he answered the my 2 little boys' questions as he checked the cover seals inside the house. This company is top notch. Highly recommend! read more

Free consultation and came out almost an hour away for it. I really appreciated their help. Considering using them.

Another satisfied customer! Mike came to deal with a sudden unexpected swarm of ugly flying carpenter ants. Mike is extremely knowledgeable in handling pest problems and was quite informative as to the problem and how he was dealing with it. It was very nice to have the the actual owner of his own business, come himself, rather than an employee of a larger company. Obviously the sole proprietor of a business is very well informed and very much wanting to take good care of the problem and the customer's concerns. read more

You'll get quality, effective extermination paired with great customer service. He was patient with our various and sundry questions as new homeowners, and delivered on his promise to nix insects plaguing our home. Essentially, you can't go wrong with Fleck. read more

Michael is very knowledgeable and an overall great person. I'm very pleased with the results of the services he provided, including an ongoing management plan to make sure the problem doesn't reoccur. read more

So grateful for speedy response (wasps emerged from a rocking chair that I'd loaned out & was left out on a balcony ) and the use of nontoxic ingredients. read more

I'm happy to be able to give Fleck a 5 star rating. Michael is personable, professional and knowledgeable. I've been having issues with field mice getting in to my house and he's been on top of the situation all along, staying in touch to check in and make sure the issue is resolved. read more