They are professional and friendly. I always feel completely confident in everything I need addressed with them. They always make time for me and take the time to explain things. I would 100% recommend them for your auto needs! read more

Let's start with a fun fact. I am an educated man and before you accuse me of being Braggadocios, my college history applies to this review. I hold 3 STEM degrees with the first of which being as a Digital Audio and Video Engineer. You would think with that background, I would do my own car audio, but it's a different discipline. I can remix the hell out of your favorite song, edit a video worthy of a Marvel movie and acquire a satellite signal, but I don't have a clue about this area of electronics. For the past decade, my car stereo has sounded terrible. Since CarToys did the original installation 12 years ago, I assumed they would be the perfect choice to restore it to it's original glory. Unfortunately, over the past decade, I have spent between 6-8 hours in each of CarToys locations including Southcenter. Federal Way, Bellevue, Issaquah, Totem Lake and Burlington. With each visit, I was sold more equipment without any improvement in fidelity. Feel free to check my review soon, I will be updating each of those locations with my personal experience. Realizing I needed to step outside of the box, I thought I would try the south sound since everything from between south Seattle and Bellingham had failed me. I called a place in Lacey based on positive reviews. I won't name them, but when I explained my situation, they told me they were busy and couldn't get to me for 4-6 weeks, believing they were the best choice, I agreed, then they revised their position to, We'll only do the work if you purchase product from us. I advised I already had the gear for the job, so I wouldn't be buying anything from them, except labor. At that point, they referred me to two local shops, one in Lakewood and Waves. When I asked which shop they recommended most, they advised the Lakewood shop. When I called Lakewood I got the same attitude. It started with we're busy and it will be a while and when I agreed to the wait they changed their tune to, we'd rather not work with customer supplied equipment. So finally, as an act of desperation, I called Waves. They really didn't want to quote or accept the work without seeing it, but I explained I was in Seattle and didn't want to make a dedicated trip for something I thought was simple. I advised I thought my system was out of phase and if it's not out of phase, I have replacement amps to solve the frequency issue. They agreed to do the work, but were also busy, so it took nearly a month to get in. I made the drive today and met Shop Owner, Jeff. Intelligent, easy to understand straight-shooter, that demonstrated a clear desire to ensure my satisfaction in service. He asked questions, gave updates and also got approvals on his approach. In the end, the issue was exactly as described, the system was out of phase. This is why you use experts. There was a time, I think, when at least the shop manager at CarToys was wise and assuming they blessed all the work that left their shop you could be certain you got what you paid for, but since CarToys restructured those roles to be commission based, that is why their solution is always to sell you something. Here is the deal. There is more profit in labor than product. Rather than selling me marked up merchandise that I don't want or need, provide quality, efficient labor. I couldn't be any happier with Waves and their positive reviews and scores represent the service they provide. Yeah, it was an hour each way from Seattle, but I don't regret it, and any audio needs I have, Waves will be my first call. Everyone there was professional, courteous and pleasant. And at no point, did I believe I made the wrong choice coming in. read more

Knowledgeable professionals. Good communication and follow through. Willing to do extensive research for difficult situations.

Recently came in looking for a dashcam installation service. Yes, they would install a dashcam for me, and they even had some for sale. They were very professional and thorough on explaining the features of the cameras they had. I selected a camera and scheduled a appointment for the install. I dropped the truck off and in a short time I got the call saying my camera was ready. Camera works great. Had a few questions on it a few weeks later and they were very helpful and took the time addressing my questions! read more

Brought in my 06 GMC where the last owner wired everything in and messed it up bad... complete rats nest, left me confused and discombobulated. Waves got my wiring fixed, stereo working properly and safely all while keeping me in the loop through the whole process and being friendly and affordable. Thank you guys so much, highly highly highly recommend this place! read more

Great service and very friendly staff. Reliable service and knowledgeable on different services provided. Got new headlights with upgraded LED light bulbs. Jeff guided me through the entire process. They also do radio services. If you are looking for wrapping your paint thus protecting it, come here because they do as well. Come check it out! read more

We just returned from having bluetooth, stereo and speaker install in a 2008 FJ Cruiser. Excellent service from beginning to end. Highly recommended, Jeff is great to work with and never tried to oversell. Great experience. We'll be back for other services. read more

Have had 3 separate infotainment systems installed by Waves and they do amazing work.

I phoned this business about my trying to remove a dead aftermarket radio out of a Honda Insight. They steered my in the direction I need to go over the phone. Then the rinky - dink stereo cheep stereo I bought online didn't fit the Honda opening so I went to the store to buy an aftermarket dash mounting bracket. The place was busy. All service bays were full and people were coming and going from the service counter. The man behind the counter was obviously busy, yet he took the time to access my situation, explain why there isn't an aftermarket bracket available and discussed different options I could pursue. The recommendation worked great! This place had two opportunities to charge me money and instead created good will. Thank you!! read more

Waves of Olympia - My online, rinky-dink radio looking better than I could have hoped! - Car Stereo Installation Near Me - Olympia, Washington

These guys know their stuff! They helped me add some lights and a sweet stereo to my Jeep! Won't take my cars anywhere else! Customer for life read more

Waves of Olympia - Car Stereo Installation Near Me - Olympia, Washington

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Jeff did a great job about troubleshooting my car stereo. Problem was because of the lousy job Car Toys. I went thru 3 stereos before waves figured out the problem. Of course it cost me but it was well worth it to fix the problem. Car Toys is not getting any more of my business. read more

Knowledgeable, professional and friendly! Jeff answered all my questions and did the job in a timely manner. He installed DroneMobile into my 2021 ORP 4Runner. I love it and would absolutely recommend him for the job again. Actually, I am planning on going back to add a Keylocker. read more

What a little gem of a store and service! Keith, the owner, a little geeky-shy, is the absolute best, amazingly wonderful, knowledgable, and accommodating individual I've met in Olympia in a while. Keith knows his craft, his merchandise, and understands a commitment to quality work. Low-key and unassuming Keith listens to understand, then makes thoughtful recommendations. I'm super happy with the upgraded stereo receiver in my Jeep Wrangler, the installation, and the recommendations for even better sound quality Keith suggested moving forward. Without a doubt, this is a premier, unassuming little store of excellence! read more

These guys are awesome! They're quick, friendly, professional and you can tell they genuinely want to help you. Highly recommend!!

We love waves of olympia so much, that were gonna keep giving them our services. We took our truck in to get our amp fix and they treated us with so much care. Then they recommend what amp would be best with our sub that we have, they listen too you and they pinpoint any of your issues. If we could give them 10 stars we would. Anybody thats looking for quality sound music and lights go here. We had found our new place and were so glad that they put their customer's first. Jeff and his crew are amazing thank you all so much, and keep up the good work. read more

I really like Jeff, very professional and knowledgeable. He cares a lot about explaining things in great detail and having a sense of humor about it. He has gone over and above my expectations as a customer with my mastercraft boat and I appreciate his flexibility in schedule and getting the job done. His wife is great too and I definitely recommend service here if you have a boat. Very reasonable on price/ labor and product. If you want someone who not only cares about workmanship and knowledge this is the place. read more

Went in to get a stereo and front speakers excellent service everything sounds and looks great would recommend them to everyone I know. The staff is fantastic and a big reason why I'd go back. read more