They were so sweet and helped us out the day we brought our car in and gave us the most reasonable…read moreprice on the repairs we needed! This is after we already got rates from other mechanics! I am beyond thrilled

The blower motor in my Kia Soul went out last September. Kia gave me a quote of, just shy of $1300…read more I contacted a few automotive garages and got some surprising estimates. I chose The Tire Dogs on Division in Olympia. They quoted me a tad over $500. I took my car back 3 days later and had them do the job. Kia stated it was a 5 hour job. Well, Tire Dogs did it in less than 1 1/2 hours and they reduced the quoted price by $200. because it took them far less time to do than they thought. I am completely satisfied I made a great decision in choosing them. Friendly, professional and amazingly honest. Thanks Tire Dogs in Olympia.

Got a quote on 4 used tires, one was damaged so they told me to come back the following day having…read morepaid for all 4. Come back, don't seem to recognize me or the vehicle. Tell them why I'm there, told to come back in 2 MORE DAYS. Told it would be here first thing. Arrive on arranged day, remind him of our conversation. Guy leaves, brings another guy I've never seen that tells me it is for mid day and that I'm wrong about all the previous promises made. What a bunch of clowns. Got a refund for the missing tire now I'm on mismatched tires. Thanks for nothing you bunch of losers.

Dismounted and mounted two new tires on my wheels. Only paid $40.00! Great job! Got right in and…read moreout, no waiting and friendly gentleman!

I've now taken my 2014 BMW 535d to Larsen's Auto Repair a couple of times, and they've earned my…read moretrust. Most recently, I brought the car in after another shop told me I needed rear brakes, calipers, and suspension work totaling a pretty significant bill. Larsen's took the time to actually inspect everything and gave me a much more accurate picture. They confirmed the rear brakes were still in good shape (around 10mm), the control arm bushings were fine, and none of that additional work was needed right now. That kind of honesty is rare. They previously handled my front brake service, and everything was done right, no issues since. This time they also completed an alignment and oil service, both at fair prices. Mark was especially helpful throughout the process. He clearly explained what was actually needed versus what could wait, and didn't try to upsell anything. I never felt rushed or pressured, just informed. Bonus points to him since he's a fellow Atlanta Braves fan! If you're looking for a shop that will diagnose correctly, communicate clearly, and not recommend unnecessary work, Larsen's is a solid choice, especially if you have a BMW or higher-mileage vehicle and want straightforward, trustworthy guidance.

Larsen's have been my auto mechanics for thirty years and I can't say enough about them. They are…read morehonest, easy to deal with, reasonably priced and excellent at car maintenance. I highly recommend them to anyone looking for automotive servicing or repair. They're jusst the best.

My friend and I were on our way to Seattle when we noticed something dragging beneath the car…read more Worried it might be something serious, we made an unexpected stop at Les Schwab. As we walked up to the garage, clearly looking a little stressed, we were greeted by a kind gentleman named Parker. He saw the concern on our faces, quickly checked out the car, and assured us he could get us back on the road in no time. And that's exactly what he did. Just wanted to leave this here as a heartfelt thank-you to Parker and the team at this Les Schwab location for being so attentive and kind. Your customer service was top-tier and truly appreciated. Keep up the great work--it does not go unnoticed!

Good service but the larger gentleman has an extremely offensive odor to him every time I come in…read more My wife is pregnant and she got in the car after that tech was in it and she said she almost threw up. Lack of hygiene

Competitive prices while price on parts goes up went the extra mile to get it done rightread more

We have been to Kohout's several times for service or repairs for our vehicles. Their service has…read morealways been excellent and their prices are fair. Top notch customer service.

Always a 5 star experience…read more Ben, Mike, and Mark are always helpful, courteous and great communicators.

My husband and two dogs and I had arrived in the area for a few days away. We woke up on the first…read moremorning to find a screw in our tire, which had leaked a lot of air. Fortunately we had an electronic tire pump, so we were able to get to a tire place. I picked Gary's based on reviews and location. I was beyond impressed! They were friendly as heck and had our car in and out in about 25 minutes. We just took the dogs and walked over to a nearby coffee shop and had some coffee. We walked back and the car was done! And it was a good job--we went on to check out many places from Evergreen State to Point Defiance in Tacoma, feeling safe and secure the whole time. We are back home and all is dandy. I HIGHLY recommend Gary's for personal, friendly, and FAST work. Now I need to make those cookies I promised them...and send them! Oh--and there was no charge! Hence the promise of homemade shortbread cookies!

Apparently it pays to be friends with the older bald guy that runs the counter at this location…read morebecause apparently your wait time changes based on your friendship status. My father and I brought our car in and were quoted 90 min wait. At the hour mark one of the gentlemen's "friends" came in with the same issue , slow leak, we were experiencing and was told I will get you in the bay in 45 min and give you a call. 5 min later another person came in with the same issue and was quoted 2 hours. I'm sure this guy is one of the managers so he will probably be answering this is getting this review removed. But if corporate sees this before that happens please address this, because it's absolutely ridiculous to be treating your customers this way

Thanks for responding, Nate. Hopefully you or someone in a…read moremanagerial position will train your staff on customer service, so others won't experience what my granddaughter did. I was truly appalled that this kind of behavior is allowed at any Les Schwab.

First, for service I rate them 5 stars. But for sales that's a different story…read more I spent 2 hours there looking to trade my tundra for a new one. It was an arranged appointment yet the person who I was to meet briefly shook hands and then never saw him again. They tried to convince me longbed tundras all have the 32 gal gas tanks which was a blatant lie. I own one and that's what I'm looking to change! First guy tried to sell me a truck for rediculous price wasting my time and not familiar with the options available. We will check our inventory they said...1/2 hr would pass and then I get yet another employee. Must have been passed around to half dozen by time I was done. And then his manager came and repeated the lie. He says well I'll go check the specs. Never saw him again. Finally the sales manager took over and dropped price another 10k below what the first sales guy claimed they couldn't go below. That finally got my interest because it's actually a really good deal. But then comes the next problem. After taking like 20 minutes for appraisal he shows me Kelly BB supposed valuation that's 1-6k less than the actual Kelly BB value and 6k less than Edmund's trading value. And of course kbb is often less than real market value too esp for trucks. I'm fine with them needing to make a profit I get that. Just don't lie to me. Just tell me they can pay market rate and apologize. Be kind - hmm that's Chehalis Toyota. Andy their sale tax is 1% less. I prefer buying local but sucks when they don't treat you right.

Drove 2+ hours to see a 2023 Toyota RAV4 hybrid- I verified with the dealership, before I made the…read moretrek from Redmond, WA, to this dealership, verifying that the car was there. Come to find out, after searching their entire lot and service bay, that the Rav4 was at an offsite location getting a windshield replaced and being a Sunday, no way to go and look it over. I was PISSED. And the sales person, leading me around on the wild goose chase, immediately tries to get me to look at other RAV4's. NO THANKS. Come to find out later, after a contact from sales manager John, that not only were they not going to Toyota certify the car (CPO program) due to a front bumper needing replacement, a quoted $1,000 repair to replace it that they were unwilling to do, the new tires that I was TOLD EARILER were already installed, were in fact not. The existing tires at 60% tread life. To sum up, 4+ hours, round trip to see a car that I had VERIFIED was on the lot, was in fact NOT THERE. I can only ASSUME... 1.) Get me down there and upsell him on 2 RAV's that were there. And, 2.) don't install new tires, (again, I was told that they were already installed) we'll just tell him tires at 60% and let him eat the cost. 3.) Don't replace the bumper, let him do it.