I recently had my dash cameras installed by Audio Northwest Car Stereo in Lacey, WA. I can't express enough how happy I am with the whole experience! From the moment I walked in, the team was super friendly and professional. They installed the cameras beautifully, making sure to hide all the wires and cables, so my car looks neat and tidy. I found the dash cameras to be easy to use and very affordable, especially since I wanted a high-quality product that fits my budget. I also wanted cameras where I could transfer the recorded videos to other computer devices, if need be. Well, a few weeks later (after installing the dash cameras), I was involved in a car accident. After reporting the accident to the police, I contacted Jesse and Jay at Audio Northwest Car Stereo for help with the insurance process (as I feared that the other driver had badly damaged the cameras in my car, and I thought that the cameras did not record the accident, I was wrong.) The cameras did record the entire incident. Jesse and Jay were fantastic! They really went out of their way to guide me through everything! Long story short, once the car insurance companies involved received a copy of my recorded car accident video, immediately the insurance companies worked diligently to resolve all of my concerns quickly. I swear by my dash cameras!!! Highly recommend Audio Northwest Car Stereo at 4708 Pacific Avenue SE, Suite A, in Lacey for all your audio needs! They have always provided me with consistent outstanding customer service and I love their dash cameras! Thank you Jesse and Jay! You guys are the best! read more

This business is AMAZING!!! Jesse and Jay are professional and super friendly. I had a complicated ignition lo Jack that made my car very complicated to start sometimes. It took them a little less than an hour and they quoted me less than anywhere else and got the job done right. read more

Jay and Jesse are the best in the area, whether it's a simple upgrade to add CarPlay to your existing car or a full speaker, amp, custom enclosure and sound deadening package. read more

Jesse did an amazing job on my car. I am extremely fussy and picky, and not only did he knock the install out of the water, he has the patience of a saint to explain everything to me thoroughly till I felt comfortable in my level of understanding. The shop is clean and tidy, and while this may not mean a lot to some, a clean shop is always a sign of being meticulous and organized which translates into good installations. I will definitely send everyone his way! His shop was definitely worth the 2+ hour drive each way. Sound and security, go see Jesse! read more

Long overdue review - went to Audio Northwest for a security setup for my vehicle and everything went smooth as silk. Jesse and team are top notch professionals with their trade and installation looked like no one ever touched the vehicle. Non-descript power working in the background! Another notable mention is Jesse spent the time to walk me thru all the to-dos and not-to-dos with modes like arm, disarm, service, goof-up resets, (which there were plenty in the beginning), etc. All-in-all, I highly recommend this team for all your auto security needs! read more

Jesse and Jay integrated a Helix Audio system into my VW Jetta with Beats audio. It's more complicated than it sounds. The end result is a car that now has proper sound deadening, a quality set of component speakers, an amplifier with DSP, and a compact subwoofer. I could not be happier. To elaborate, the doors and the door panels have layers of sound deadening material. The speakers were placed in the stock locations, with custom in -house 3D printed adapters. Eveything is designed to go back to stock configuration if needed. There are very few high end car audio & security shops in existence, and this is one of them. read more

Long overdue review - went to Audio Northwest for a security setup for my vehicle and everything went smooth as silk. Jesse and team are top notch professionals with their trade and installation looked like no one ever touched the vehicle. Non-descript power working in the background! Another notable mention is Jesse spent the time to walk me thru all the to-dos and not-to-dos with modes like arm, disarm, service, goof-up resets, (which there were plenty in the beginning), etc. All-in-all, I highly recommend this team for all your auto security needs! read more

Thank you Jesse! You did an excellent job on my TRX, and I really appreciated the in car tutorial on how to operate the new security features. Excited for the next round of additions with you! read more

Excellent service, and love that we can support a local business. These guys are perfectionists and called a couple of times while installing our Sony 10.1" head unit and a couple of speakers in our RV. Very professional, I would not hesitate to use them again (and in fact plan to with another vehicle). read more

Jesse and crew have installed audio systems in two cars of mine. the results in each case have been excellent. they worked with me in determining what head unit, speakers, amplifiers and subwoofers would work best for my music tastes and my cars. i am looking at cars again now and will bring my new purchase to Audio Northwest for an audio system upgrade. read more

Jesse is a true professional. Such a better experience than going to a chain business. Had the latest model car alarm installed here on a 2015 Subaru. Unfortunately there was a issue with a slow dim overhead light that was confusing the alarm "brain". Jesse the owner/operator contacted the manufacturer. They said they would get him a firmware update. After a week of waiting he called with news of no update. He told me he could work around the problem only it would be a lot of extra work. He did it all at no extra cost and the final install was perfect. Will absolutely go back if I need any services he provide read more

If you want the best in the PNW, and support small locally owned companies, look no further. They came highly recommended from a friend and I will send anyone of my friends to Jesse and his team! It is hard to find someone that you can trust with your vehicles, let alone car audio. From my initial emails with Kristen and Solomon, they gave me all the information I needed and a great quote. We are already planning to add some more sound and security to my vehicle real soon. Best part, is that they do not try to upsell you and stuff you don't need and they carry top of the line equipment. read more

The crew at ANW is by far the nicest, most knowledgeable team of professionals in the game. They go out of their way to make sure you get what you pay for and that you don't leave until you are satisfied. I can't speak highly enough for this team! And look at these adapters!! read more

Audio Northwest - Car Stereo Installation Near Me - Lacey, Washington

See all

My goal is not to burn this company but I want to let people know what they're getting. I started by bringing a quote from CarToys in and had them look at it. It was approximately a $3500 setup with some pretty exotic components (JL and Focal). Jesse led me to a different direction with putting dash speakers and a couple other ideas that CarToys didn't mention. I pulled the trigger with Audio NW and they did a good job, but it was primarily a bass install, and the bass was absolutely terrible. It was an MTX Thunderform 2 10" truck box but I have heard single 8s that sounded better. My Skullcandy headphones had more bass. I think too much of the money went into the mid/highs that I cared less about, and price of install was rather expensive. In addition, during install my Edge EZ chip supposedly "exploded" and they didn't offer to compensate me for it at all. A little disappointed and upset, I went back in several times to see where I could go better. Jesse is very knowledgeable about Audio and offered a lot of different dimensions to audio. This is about the most positive thing I have to say, and warrants more stars for others. We eventually decided to lift the seats and I got a solid fold seat to get more volume. I was gonna go full SPL this time. I asked if we could stick to the same budget ($3500 MORE) and he did the math and made it sound like that would be very doable. He led me towards DD audio components and at the time estimated $600-1200 for the custom box. When I finally saved the money and had it done, I waited for about a month for the materials to come in. They did a preliminary install step and broke my shift knob. Second broken part and once again no compensation. I paid for all the components up front and just saved the box until the end. This is where things start to get nasty. Things are already running more expensive than planned, even though I asked Jesse to include all hidden components (labor, wires, etc.) in the estimate. He WAY overpromised and underdelivered on the time it would take to finish the box. My truck was in there over a week later than originally promised, and mind you this is my daily driver. And no call once it was done or about; I called them. When I picked it up, the price of the box jumped to $1700, with no warning. and apparently this was "half off" with their high shop rate of $120/hour, and free materials. Which doesn't add up: 12 hours x $120 is $1440. IN ADDITION, they ruined my mid/high 2 channel amp somehow (up to 3 items now). This is the part that really burned me and by far the MOST IMPORTANT PART OF THE REVIEW. Jesse knew I was possibly in the market for a 200 watt 4 channel amp (200.4) but wanted to wait till after the bass when I had more money. Well my amp went out and they just upgraded me to a MapleTech 70.4 70w amp, much less power than I wanted, and CHARGED ME FOR THE DIFFERENCE. They didn't even tell me about that, ask me if I wanted to move forward with that or anything. They installed it without my permission and charged me for it. I'm not sure if this was even legal, but it was extremely lucrative. The total for this setup was $5200, way WAY over my $3500 budget initially promised. Angry but excited, I had a new system. But the bass knob included with the amp (with a clip light) did not come and would come later. Three weeks later, after very LIGHT usage due to the break in of the subs, the $1250 amp completely went out. Gone, no bass, $8800 later. We had to send it in the manufacturer and it took almost a month to come back. In addition, he expected me to pay $200 to ship the faulty amp there and back, even though it was covered under warranty. I'll note that this same issue happened a year later, even with extremely close monitoring of the clip light. Layne said the system should hit about 150 db, as he knew someone with a similar sized box, same subs and amp. Jesse told me my box had about 4 ft^3. I don't know what happened, but it is definitely no where near the 150 db threshold. I took it to Car Toys and the SPL Specialist James said there was something off about it, because there should be way more bass output. Then he showed me his setup with much less expensive, much lower RMS subs and a 3 ft^3 box, and they were way louder. He also couldn't believe that they didn't even flange the ports on my custom $1700 box. He said he's confident they could have done a much better job and cheaper. Since day 1, the tweeters have had a problems making a loud irritating buzzing noise. They tweak settings to make it go away but it has come back time and time and time again. After a year, the deck they installed with the backup camera they installed quit turning on when using reverse, and they were no help in finding a solution other than to try to sell me a new deck. Now, the right side of the 2 channel amp fades in and out and makes the same buzzing. It's never ending. These guys are alright with everyday stuff but absolutely not SPL. read more

Had issues with my head unit, called the shop, and Jesse was able to fit me in the same day. He explained everything after the job was complete and very happy with the results. The staff really care about their customers and will start coming here for all my car stereo needs. The shop is very clean and well organized. Was a customer back in the day when Doug ran the Downtown Olympia ANW. It's also nice to hear that they've partnered with OEM Audio + so all you Tacoma\Tundra\Lexus\Scion\Subaru\Jeep\Ford owners out there, I highly recommend checking out this amp and speaker system package. Thank you ANW! read more

Just drove home from their shop with my upgraded stereo head unit. Very happy with the results; they were a pleasure to work with. I've had this 1999 Audi since new, and the factory dash-mounted head unit recently blew its integrated fuse. I wanted to upgrade anyway, for USB and Bluetooth stuff. (they found some residual water in the car from a months ago leak event that might explain the fuse) Also, it seems there was some shattered safety glass under the carpets and moldings from when the car was broken into about 15 years ago. (rear window smashed) I could have sworn I paid people to make these issues right at their respective times. I bring this glass stuff up because it occurs to me that these folks face real risks when digging into your car. Who knows who left what in-between the seats or down the side of the dash? Could be broken glass, needles, or god knows what else. Anyway, the new system sounds great and it adds several modern functions to my system. The total cost was very fair, and the cost of the hardware was less than I expected. Glad to have it, and glad to recommend Audio Northwest. read more

I had checked at the local big name store and was given a high price to change out my radio/CD player. I went by Audio Northwest and was given a much better price. They were able to do the work quickly and I'm very pleased to now have Apple Car play and Navigation. read more

Ok first off I just got done reading all the reviews for this place and I don't understand some of them. They make this place sound awful. I went in and made an appointment with Jessie to check out my car and a dash cam I wanted to install. Unfortunately I just didn't feel comfortable putting the rear cam in and hardwiring the cam to the car. When I showed him the product I wanted to install and let him know I had a Mini Cooper (btw not everywhere knows how to work on a mini correctly even with simple jobs) he looked at it all then we had a conversation about my needs and concerns and he let me know he could do this job. I felt pretty confident since I have been to different places and man did some of them sound sketchy. So I ended up setting up a date and time for the install. All went well. No issue. He did a great job and he is pretty knowledgeable about it all. So for people that tried to give this place a bad rep. You definitely missed out on something good. As for the people that are still searching for the right person to work on your car. Give them a call or better yet go in there and talk to them. Yes not everything is ever going to be cheap and yes services costs $$$$$ they gotta eat too. I definitely recommend this place. read more

Top notch company, If it has to do with alarm systems, stereos, speakers, or camera systems just take it there and have them take care of you. Professional installations with a unbelievable knowledge of the different equipment available. Best place in Olympia hands down. read more

Excellent service with zero pressure to upsell. I went in for a basic service to add Bluetooth to an older model car. They were friendly and helpful. Pricing very reasonable. read more

I paid another business to install a stereo in my Acura. After they were finished only 2 of 8 speakers worked. Audio Northwest did a great job of re-installing my stereo and now all 8 speakers work. read more

Arrogant people at this place. When they were in downtown oly had them install my 2 ppi amps in my 88 yota and did a good job, but the og guy is long gone. They tried to get me to spend $400 apiece for to 10 inch subs. Bought my own for for 120 each and my system rocks. they totally suck. They act like they are so su perior to you I would never use them for anything. read more

I visited this establishment on Saturday July 6th for an installation of an amp and sub I owned prior. I was greeted by Jesse at my arrival and discussed my vision for the installment. He did a very good job being attentive and we both came up with a plan together. I argued about the price of the job, but after viewing the effort and skill that went into the installation, I understood what I was paying for. Every staff member here is very nice and would recommend them to whomever would like quality work incorporated into their vehicles audio. Thank you! read more

I just had my third installation done by Northwest and as before, they did a great job. To accomodate an iPhone, they removed the stock radio and put in a new unit. Their attention to detail, expertise, and friendliness made it easy. The main reason I like them is the depth of their staff. The owner is a custom installer who backs up his installers read more

Jesse is a true professional. Such a better experience than going to a chain business. Had the latest model car alarm installed here on a 2015 Subaru. Unfortunately there was a issue with a slow dim overhead light that was confusing the alarm "brain". Jesse the owner/operator contacted the manufacturer. They said they would get him a firmware update. After a week of waiting he called with news of no update. He told me he could work around the problem only it would be a lot of extra work. He did it all at no extra cost and the final install was perfect. Will absolutely go back if I need any services he provides. read more

They're friendly & knowledgable (at least about my old Kenwood radio). I've been there twice & I wouldn't hesitate to go there again.

I really appreciate the call the boss made to rectify the miscommunication. He gave me a thorough reasoning behind our last conversation and I am pleased with his response and sense of respect. If I need audio help; I will go back and give their services another try. read more

Jesse and his team do a fantastic job. The amplifier in the sound system in my jeep died. Jessie found the problem right away and even located a used amp on eBay if I wanted it. No pressure to upgrade at all, however I wanted more features than the stock system had. Jesse found just what I wanted for a great price. The install was two hours less than estimated. I have been very happy with the service they provide and highly recommend this business for your audio needs. Frank W read more

Had them install a kenwood head unit in my mazda 6 which required a custom replacement panel for temp/ac control and display. It work a couple of days before the display failed - the head unit and audio controls worked fine. Called the owner and installer several times but they were not interested in resolving this problem or offering any kind monetary discount. So, I had to remove the panel myself and discovered a connector was not seated correctly. This was a couple of years ago and the reason I bring it up now is because I want upgrade my 2017 Tacoma audio and will not be using Audio Northwest services. Just goes to show you that lousy customer service will bite you. read more

It's great to see for a local business the five star ratings but i've gotta be honest that I don't get the fivestar service. I've called three times and stopped in twice in the course of a year and I never get the feeling that the installer is intrested in doing the work or the person at the counter Has any car audio experience. I'm only posting this because I spoke to a gentleman ten minutes ago on the phone and I barely got a sentence out of my mouth and he was not intrested in any of the custom work I need to done I don't Feel I should stop in to get an idea of cost over the phone. I think it's a simple issue that showed little to no interest by the people who work there. read more

Was a customer here in 2014 and had a touch radio and back up camera installed. 3 years goes by and the backup camera starts messing up. Called them recently to have them look at it and they brought me in. Took a look a the camera, after some searching they found the issue, fixed it on the spot and they didn't charge anything. In all honesty they could have said the issue is unfixable and for me to buy a new camera, but they didnt. I feel like I should have paid something at least for labor since the whole event took about 2 hours. Their customer service is top notch. 10/10 I would recommend coming to this location to have anything audio installed on your vehicle, you will be taken care of. Also they have a nice guitar to play while you wait. read more

Jesse and Audio Northwest always exceed my expectations. They always go above in beyond in their level of expertise and service.

Amazing! I took my new car in to Audio Northwest to have a remote start put in and, wow, Jesse did an amazing job. He was able to configure everything to allow my factory FOB to start the car so there's no need for the aftermarket FOB; it all works perfectly! Jesse's work is precise, even down to how the wires are laid out (clean and meticulous - no shortcuts). Audio Northwest has me as a customer for life. read more

The Guys who run this shop know what they are talking about. They help me pick out a new bluetooth for my car. Audio Northwest have lots of cool stuff from HID's headlights, alarms, stereo, amps, speakers. Go check them out read more

I've been going to Jesse and his team for years now. I've purchased a custom radio harness built by Jesse and had an alarm put in. I also purchased a deck here. Staff has always been super knowledgeable and helpful! Audio Northwest is the most professional and high end car audio and electronics business in the area. I don't trust my cars anywhere else. read more

Cannot say enough good about this place. Very professional staff. The place that did my radio install before really messed it up. After a few years it started to show. Audio Northwest took the time to show and explain what went wrong with the previous install and why. They repaired and reinstalled the system and it's back to working great. read more

Cannot thank this team enough. They have helped me enjoy my drive again and again and again. If I could live in my BMW I would! Great system, thank you for helping me with my ever changing needs of great Systems with minimal change to the flow of my dash! read more

Hands-down best install in Washington state when it comes to car audio. I almost went to California until I found this shop to do my own personal vehicles. You pay a couple dollars more but the peace of mind and the quality over shadows the cost. From the average consumer to the super elite this shop hands-down is the best in the Northwest. They got the name right with, "Northwest audio." read more

FANTASTIC customer service and equipment! We will be permanent customers. Although the store was busy, they fit our stereo purchase and install into their schedule because I was in a pinch to get the stereo installed. Thank you! read more

These guys are great. I drove all the way from Seattle just to have them install my system and it was worth the trip and then some. Totally down to earth and understanding of my needs. Most of all listened to what I wanted and provided suggestions that fit my budget. The install was very clean and professional. The team at Audio Northwest has my highest praise! read more