Wax & Wane Waxing Salon is where you should be going for your waxing needs! I have been a client at…read moreWax and Wane for a few years. I suggest it to friends, or anyone who asks about waxing in Savannah. The salon is located on Bull street. It is next door to Foxy Loxy cafe. Sometimes parking can be difficult to find. So, plan to arrive early to give yourself time to find parking. Wax & Wane is in a renovated two story house. There are multiple rooms, a small lobby, sitting area, two bathrooms, and small shopping areas. It is warm and cozy inside the house. When you walk in it feels inviting. Every staff member is incredibly kind. I don't have a favorite technician. Because everyone is always so nice! The staff does their job precisely and efficiently. They are happy to answer any questions you may have. They take great care to make sure every room is clean and sanitized before and after every client. When you walk into the salon hand sanitizer is on your left as soon as you open the door. The prices at Wax & Wane are generally less expensive then at most waxing salons. Because all they do is waxing. All of their pricing is listed clearly on their user friendly website. Wax & Wane Waxing Salon is female owned. It is also a locally owned business. Two more great reasons to support this already fantastic business.

I went in today for the first time after a friend recommended this place to me a while ago. I've…read moregone to EWC and Waxing by Claudia, and this place is the best experience I've had! I felt super welcomed coming in, and I love the little shop. Carla did my underarms, and I appreciate attention to detail and friendliness! The front desk staff is also friendly, and I the interior is super clean. I'm not sure what hand sanitizer they use, but I'm even obsessed with that as well! Woman owned business and locally owned, so I can't wait to continue to patron this business. I didn't have an issue with parking, but I know that I lucked out because of the weather - plan to get there early to find parking!

I found out about this location from IG Instagram. They were running some holiday specials for…read morefacials and I decided to check it out. They are located in historic downtown Savannah off of York and Bull st next to the Wells Fargo Bank. There is street parking available or they also have a few spaces located behind their building as well. Which is always a bonus since parking can be a pain when your running late for your appointment. The front waiting area is small but not cluttered. The waiting area was decorated for Christmas in black and gold and they had a display of their skin care line displayed in the front window. I was greeted by Tiffany who ended up being my tech for my appointment. She was very friendly and knowledgeable with any questions I had and walked me through everything I was getting done during my appointment. My appointment was for an ZO Stimulator Peel + Dermaplane. She first cleanse my face of makeup and dirt before she used a scalpel to scrap the fuzz and dead skin from my face and then applied the peel. I apparently was confused on what exactly a chemical peel was but Tiffany did a wonderful job at enlightening and Educating me on the process and the different types. I was in and out within 30 minutes and on with my day. Which makes it the perfect mini facial while on lunch. Their website is still under construction but they offer decent selection of items not just facials but also laser treatments, fillers, Botox, weight loss, and IV refreshers as well.

Kessinger in Savannah is amazing! I was seen by Nurse Carley and she is super kind, professional,…read moreand made the process super smooth. I got a vitamin injection and the process was not even 5 minutes long! It went smoothly and I left happy. I appreciated the environment of this med spa! It truly is where luxury, science, and artistry meet.

Been going to Melissa for as long as I can remember. She is the only person I trust for waxing!…read more10/10!

Soothing and friendly owner is present. Toni was so welcoming, greeting me, offering water, and…read moresnacks. Even asking if I preferred cold or room temperature water! She rocks the first impression and that soothed my apprehension of going to a new place while in a traveling town. Wonderful experience with Ms. Anselm who has such a healing strong touch, exactly what I was seeking for my therapeutic massage. Loved that she got to know me before starting and proceeded to share what she was doing since it was my first time with her. She was also very conscious of my comfort and areas of pain. I wish I could have her near me for monthly sessions. Best part, no pain the day after this amazing massage.

Absolutely love APT! The owner, Toni, and staff are all amazing. Mandy gives the BEST massage and…read morethe atmosphere is so chill. I love that they decorate for the different holidays and seasons. 10/10 recommend

The Whitaker St. salon location does not exist. It's an empty storefront that is locked and…read moreinaccessible. I made an appointment via their website, which listed this as the address. When I called, I received a voicemail box that told me to make an appointment via the exact site I used. I left a voicemail stating that I was at a location that does not, in fact, exist and could someone please call me back. I never received a callback, and that was about 2 weeks ago. Fortunately, I opted to pay later and didn't have to worry about trying to get my money back. If the Whitaker St location is no longer a valid salon location, they need to remove it from their website so others don't get duped into making appointments and/or paying ahead for appointments that won't be honored.

I made an appointment and still had to wait an hour before being helped... luckily I had nowhere…read moreelse to be because it took up my whole afternoon. after waiting an hour, it took another 2.5 hrs for a mani/pedi that was subpar at best. no lotion was used at all. my "long lasting gel mani that is supposed to last longer than dip" only lasted 3 days before they chipped off and 5 days later were completely off. it was also outrageously overpriced. after tip and all i paid roughly $130, which i have never paid anywhere else ever before. I am giving it 2 stars though for convenient location & cleanliness of the entire salon. I personally would not recommend.

I came here to offer a surprise to a family member and she loved it, that gives me bonus points of…read morelove. I even decided to ask questions and then got my hair done here too. So I was new to the area and decided to ask my fraternity brother where should I go take my family member since his wife seemed to have her hair "game" together. He offered this Salon and he was correct. This gentleman can do all types of hair and I am not just saying that, I have seen a very diverse population come and go and that is the true measure of diversification.(are we talking about a portfolio or a hair salon?) I hope others come give him a try as they clearly had missed the boat by not having a yelp profile and me having to create the location and make this the first review. Now I wish that I was a better more amusing writer for all of you. The wait time does not seem too extreme as the appointments that I have made (2) did not come with a two to three week lag. I am bringing my mother in law here soon so let's see if she will leave a review to help others get that point of view. If she doesn't I will try to upload pics of her hairstyle. I will be back for an appointment, so I may upload pics again.

I took my wife here for a couples massage for her birthday. She has been to many spas before, so…read moreshe had a good sense of what to expect. The front office staff were very friendly and welcoming, which we appreciated. However, the actual massage experience was somewhat underwhelming for both of us. In fact, certain areas felt more aggravated afterward rather than relaxed. My wife also mentioned that at most spas, there's usually a space to sit and unwind after your session, but here we felt like we had to remain in the lobby just to drink water, which took away from the overall experience. During my massage, something was placed over my eyes that I initially thought was a towel, but later found it was I believe was the cover of the head rest. My wife did not have anything placed over her eyes, so the experience seemed inconsistent. I did leave a tip, but overall, we're unsure if we would return. Seemed a bit overpriced for what we received

1 Star - Dangerous Negligence & Lack of Care My Background:…read moreI'm an internationally recognized spa industry trainer/consultant who trains spa owners worldwide. Former spa owner (15 years), published author of "Customer Service Is Not Rocket Science," and luxury travel specialist evaluating spas globally for high-end retreat guests. I literally train the industry on exceptional spa service. In all my years visiting/training spas worldwide, I have NEVER experienced this level of negligence or injury. What Happened: During my massage, I experienced a significant injury when the therapist inappropriately pulled my neck in an improper range of motion. Pain was immediate and severe. Most Alarming: Left Alone While Injured I was left on the table briefly paralyzed and unable to move. I stated this TWICE--that I could not move and was in severe pain. The owner never came to check on me. The therapist kept insisting I get ready for my next service. I struggled alone to get up, get dressed, and walk out in excruciating pain. When I reached the lobby barely able to move, the owner sat with arms crossed, showing no concern. She didn't introduce herself, didn't stand to address me, and treated the situation with complete indifference. Blame-Shifting Instead of Accountability Both therapist and owner repeatedly implied the injury was my fault--a pre-existing condition--despite: Never experienced this injury before Felt the exact moment of improper technique Intake paperwork noted no prior neck injuries This was clearly negligence, not pre-existing Complete Lack of Accountability After Injury: No accountability - Owner treated me like I was taking advantage, not as an injured paying customer Broken promises - Agreements to issue refund check were never honored No empathy - I incurred $500+ in medical expenses (doctor visits, co-pays, treatments, travel), owner showed zero concern Refund mishandling - After agreeing to issue check (my card was cancelled due to fraud alert from unknown charge from this spa), owner issued refund to cancelled card anyway without informing me Boundary violations - After requesting all communication via mail, owner disregarded this professional boundary Industry Expert Perspective: This Is Dangerous As someone who trains spa owners worldwide on safety protocols and duty of care: this establishment presents a serious safety risk. In my training programs, I teach what to do when clients are injured: Immediately check on them Offer assistance Show concern and empathy Take full responsibility Follow up to ensure wellbeing This spa did NONE of these things appropriately or timely. Instead, they left me alone, showed indifference, and blamed me for their employee's negligence. This spa would never qualify for my curated collective and represents everything I teach spa owners NOT to do. Awards Don't Equal Quality Service This spa has been voted "Best Day Spa in Pooler" multiple times, yet other reviews cite consistent customer service failures. As someone who trains spa owners on truly award-winning service: awards mean nothing without the fundamentals--safety, accountability, communication, and genuine care. Real excellence is how you treat people when something goes wrong. The One Bright Spot The only person who demonstrated professionalism and genuine customer service was front desk staff member Becky. She kept her word, followed through, and treated me with respect. She's the only reason this isn't zero stars. Bottom Line I attempted to resolve this privately with integrity. I'm a woman of faith who prayed about this situation and hoped to resolve it as fellow believers and businesswomen (I'd even patronized the owner's faith-based coffee shop). Unfortunately, I've been consistently disregarded, invalidated, and treated as an afterthought. I cannot recommend this spa. If something goes wrong--and based on other reviews, this isn't isolated--you'll be on your own. As someone who visits spas worldwide and trains the industry on excellence, there are far better options that value clients, prioritize safety, and understand basic customer service. As someone who has trained countless spa professionals worldwide and created industry standards: this is not just poor service--it's a dangerous failure of the most basic duty of care. Please be cautious if you choose to visit this establishment.

I have been a client of Dawn's since she began her career in Savannah. Her services are always…read moreabove and beyond what I expect. Her hands work wonders on my face and back. She is very professional as well as very kind and accommodating. She has been giving me facials and other treatments for 30-plus years and I have never been disappointed with her services. I consider her a good friend as well as a professional on whom I depend. A visit to Dawn is the highlight of my trip to Savannah.