I went in for a last‑minute bikini wax before my spring break girls' trip, and Presley was amazing. It had been a while since my last wax, but she made the whole experience comfortable and easy. She was warm, knowledgeable, and genuinely friendly. The front desk team was just as kind, even while dealing with some payment system hiccups. I'll definitely be returning! read more

What an experience! Lili is incredibly through and super nice. She took the proper time to make sure I was comfortable and satisfied with the service I received. I'm super pleased with how my Brazilian and half arm went! Like everyone who gotten a Brazilian or any waxing done knows how it may be uncomfortable but Lili was Phenomenal!! She made sure to ask questions before to make sure my comfort is priority! She was so thorough and gentle! We spent the entire time laughing and chatting! From the beginning and walking in to the end it was an absolutely fantastic experience!! I will be looking forward to seeing her again in a few weeks! 11/10 recommend!!! read more

Waxing The City - Waxing Near Me - Frisco, Texas

I brought my daughter here to get her eyebrows done and she was very pleased with her experience. Very little pain. We had gone to the location off of Stacy before, the location in Frisco was larger, both well decorated and clean. There is a cookie shop next door so we stopped by there afterwards, was a sweet treat! Highly recommend this chain. read more

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Worst burn I've ever gotten from an eyebrow waxing! First and last time at this place!!! On Wednesday, I went to get my eyebrows waxed. My regular lady had retired and I needed to find a new place. I decided on this place since it is close to my neighborhood and convenient. The girl was nice, friendly, and took me straight to the back. The vibe was great. I've had my eyebrows waxed many times over the years but this was my first time here. The tech seemed to know what she was doing and I liked the shape of my brows when she finished. I even made an appointment to do it again in 4 weeks. I'm very fair skinned and will often times turn red after a brow wax. I didn't think anything of it until the next day. I woke up to both eyebrows and surrounding skin red, swollen, and sore. I also had broken skin under one eyebrow. I iced them and tried to cover the redness with make up. As the day went on, it got worse. Eventually, I face-timed my friend who is a doctor for advice. She came over and declared that I had second degree burns on my eyebrows!!! She gave me a prescription burn cream. I've been using it for two days now along with ibuprofen and that has helped tremendously. I took these pictures on Friday night, two days after the eyebrow waxing. It is hard to see but the broken skin has scabbed over. The majority of the redness has faded and the swelling has gone down. Needless to say, I'm not going back and want to warn everyone, especially individuals who are new to waxing and those who may be looking to get their children's brows waxed. Don't go here. You will regret it and may never want to wax again. I have four daughters who get their brows waxed. They are adults now and have had the brows waxed many times. I know that if their first experience was as bad as mine was, they wouldn't ever want to get their brows waxed again. I know I don't. No more wax for me. I'm moving to threading. read more

Waxing The City - Scabs under my eyebrow from waxing - Waxing Near Me - Frisco, Texas

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Mia A. Did an excellent job on my brow wax. I highly recommend her. She listens and pays attention to detail, and she has a very friendly personality very professional. Thank you! read more

I rarely write reviews but I just HAVE to this time. I usually go to another WTC location but needed to get in pretty quickly today. Joilyn was awesome, very thorough and pleasant. I I got a full Brazilian and eye brow wax and it was top notch service. As a previous esthetician, I was really impressed. Thank you Joilyn, see you next month! read more

If you visit this location, I highly recommend Makenna for eyebrow services. she consistently provides exceptional waxing and tinting, skillfully shaping my eyebrows to perfection every time. the facility is very clean, and Makenna's friendly demeanor enhances the overall experience. I highly recommend this place. read more

Based on previous reviews, I scheduled a bikini wax, plus a brow tint and wax with Lily and the reviews did not steer me wrong!! She was super gentle, took her time on every process and made sure I was comfortable and happy with each step she took (specifically as she shaped and dyed my brows). I've gone to similar places in the past and always felt like just another number to "get in and get out fast", but with Lily at Waxing the City, I didn't feel rushed at all and I am beyond happy with my results. Looking forward to my next appt with Lily! read more

The staff is always friendly and the cereologist are friendly and make you feel at ease when you bare your most intimate parts. Love Hannah and Mia !! read more

Had an eyebrow wax with Miah Nichole in the Frisco location today and she was wonderful! Loved how she shaped my brows.

Went in for a Brazilian (as awkward as they are) and it was great. Lilly is professional and sweet and gave great instructions for skin care. read more

Today I had an appointment at noon and I do apologize but my 10'month old twins have some virus. We're sent home from daycare Friday and have been throwing up all morning. I was in the tub with them for over an hour this morning trying to soothe them. One of their eyes is so swollen and has mucas coming out. Today I received a call from Maria who by far is the rudest individual I have ever dealt with.  I missed my appointment and I am sorry for that. Grooming myself was my last thought at 1130 when I am getting puked on by a screaming infant.  I have loved all esthetician's but Maria , the receptionist provided the  worst service. Not once did she ask if my kids were okay, as I whispered on the phone, my apology for not making it as I finally got my little one to sleep after a morning of throwing up. My daughter was in my arms at the time of the call.All she cared about was the cancel fee. And emphasized it several times. I want to make all the Frisco/Prosper area mothers aware of the lack of support waxing the city has for their clients. My 10 month old daughter can barely open her eye but they don't care. After being a patron of their business for over 2 years- I will never step foot in their facility again. If anyone can recommend a new waxing studio I would appreciate it. One who puts clients over a cancellation fee. read more

Got a Brazilian wax and it was okay. Not sure I'll be coming back but it was not bad. I have definitely gotten better other places. Left a good amount of hair and overall a very meh experience. Vibe was so-so as well which is very important when getting that kind of service. read more

Receptionist is so rude, this is already an uncomfortable errand to run for most women. The least you can ask for is a little bit of professionalism, good help must be hard to find read more

Appointment started with "oh no what happened" Tough to make a come back after that, she didn't get better. read more

I decided on this particular waxing spot due to the great reviews on Yelp. I was not disappointed at all. We saw Andrea and she was amazing!! It was my first time ever getting anything waxed other than eyebrows so I was super nervous. She made me feel very comfortable and talked me through it all. It was not nearly as bad as i thought it would be. You get 50% off your highest priced service for first time clients. I would highly recommend this place. They also have a club orange that includes 20% off one regular wax if you plan on coming back regularly. It's a great deal. I purchased the birthday cake sugar scrub as well there and it's amazing! read more

Liliana is very quick and efficient with services and detailed. I had the best experience after feeling uncomfortable in seeking services. Now I'm addicted. Lili us experienced and professional with allot of knowledge. The atmosphere is fun and relaxing, very clean. read more

Going for a wax can be very nerve racking. Hannah made it very comfortable and was extremely professional. I got a same day appointment. Staff was so great I joined the benefit club. read more

I moved here from Los Angeles and feel I was a bit spoiled by my Brazilian waxing experience there. After hopping salons for awhile I had finally found the best in LA, Raya, and after 5 years of my monthly service was sad to move and lose my waxing salon. Since I've arrived in Frisco I have been trying to find a waxing studio to call home. I have gone to a few and had been sadly disappointed by the experience... it was like when I first got waxed and thought the experience HAD to be painful. So much PAIN! Ugh, I considered going back to shaving. Anyways, I had almost given up on finding somebody that knew what they were doing then I found Waxing the City and EMONIE! The Brazilian experience was painless, AS IT SHOULD BE, and such a pleasure. She took the detailed care and made the whole experience as painless as possible. I HIGHLY recommend Emonie, as she is an expert waxer. Waxing doesn't have to be painful. If you're dreading your next waxing appointment, check out Emonie and let her show you how it's supposed to be done. read more

For my first time experience, everything was awesome. Much better than expected I will say! I booked my appointment online through their website and received a confirmation call shortly thereafter, which I appreciated. The booking was simple and fast. The location itself is impeccably clean and well decorated. Welcoming, brigand very comfortable. Upon arrival, you fill out some quick paperwork and then are escorted into your room by your cerologist. My appointment was with Nicole and she was a sweetheart. Very friendly and accommodating, especially considering it was my first time. She answered all of my million questions and my appointment with her was surprisingly not very painful at all. Everything went extremely smoothly (that's a joke, get it?) and I was in and out in no time! Very cool that you get 50% off with your first visit! I'll be back for sure!!! UPDATE: Still coming here six months later and it's still awesome. Alexis is my go to now since Nicole is no longer available and boy does she know her stuff. This place is a win from every angle. Quick in and out with no hassle! Smooth sailing!!! read more

This place is IMPECCABLE! I have been a serial waxer in the past and was unhappy with my current facility and decided to take a break from waxing. I wanted to start back waxing so the research began for a new place. I discovered this place after tons of research. I was able to book online and chose Brooke from her amazing reviews on Yelp. I booked a Brazilian and underarm. (First time customers receive a 50% off discount on their highest priced service, which is an awesome deal). The front receptionist was super welcoming and she already had my paperwork waiting for me upon my arrival. The decor and atmosphere was awesome, which is a plus. I was not disappointed. She was super sweet and listened to my skin concerns. She was so detailed oriented, so through and such a sweetheart. She wasn't pushy about any products like most places and I am already excited about my next visit. She even walked me to the front and wished me a good weekend. Book with her! read more

Warning for those using the 50% off for first time customers: their point of sale system will provide you with a few buttons regarding tip. You'll see the non-discounted price as the total on the screen. You'll ask them if that's correct and they'll tell you no, but you'll see the correct amount on the NEXT screen. The reason they can't / won't fix the total on the tip screen is because they do the tip amount based on the non-discounted total so you'll tip more and not pay attention. 15% of $21 is more than 15% of $10.50. I found this rather shady. Also, at $21 for an eyebrow waxing, tip should be included. Peace, Love, and Wax is $20 for an eyebrow waxing and they don't accept tips. The woman who did the waxing was terrible. She made one eyebrow at an angle and the other completely straight. She also did a terrible job at getting the hairs from waxing / plucking. read more

I haven't gotten a Brazilian in a while and after reading reviews I decided to try Waxing the City. I booked online for the same day. After reading some reviews I decided to go with Nicole. Check in was easy, I got there 10 mins early, she took me back a few minutes early. Asked me if I'd had a Brazilian before and if I had any questions (I didn't). Our session was done in a timely manner, almost painless (scale from 1-10 I'd say a few times it might have been a 3 at most for me). We had easy, non forced conversation the whole time. No pressure to buy product. I did rebook for 4 weeks and I'm seriously thinking of buying the Blackbook pass- but there was nooooo pressure for that either! I did receive 50% off my first service. One bad review was mad that the recommended tip was based off full price of the service- ummmmm you SHOULD leave gratuity based off the full rate- NOT the discounted price!!!! I had no issues with that and I left cash gratuity anyways. read more

I got my first Brazilian done here about a month ago and it was the best experience I could have ever asked for. I was welcomed so nicely by they girl at the front desk and was waxed by Delaney! She was so sweet and made sure I was comfortable at all times! She did an excellent job and all my worries had vanished. They had an excellent song selection to shake off the nerves as well! I'm super excited to come back for my follow up! read more

About 1 hour after leaving Waxing the City in Frisco I noticed the $65 Brazilian Wax treatment left a LOT of hair in various areas. A Brazilian Wax is supposed to be COMPLETE hair removal of hair from the pubic area and perineum. I spoke with the owner, Paige, and we were able to resolve the issue to my satisfaction. read more

Awesome place for waxes! I have been coming here for a few months now, always with Hannah! She's so sweet, and always makes me feel comfortable. If your looking to get a Brazilian 100% with Hannah! :) read more

New to the area and was looking for a new place to get waxed. I was a walk-in and they accommodated me. I've been getting waxed for years so I know the process. My old esthetician would have me in and out in 10-12 minutes max. This one took about 35-40 minutes. When I left I had chunks of wax left on my skin. The receptionist was unpleasant. Neither the receptionist nor the esthetician offered me aftercare instructions or products. As I said I've been waxing for years and I know the process, however being a new customer to this location, I would have cared about the extra detail to attention. And to top it off, I got multiple ingrown hairs which I have never gotten before. My hair tends to grow down so what I recall is she was pulling the wax opposite way of my hair growth. read more

I had my first appointment a few days ago and really liked it! A few things were messed up but it was all handled very well and I was super impressed with the response from the staff and the owner! My appointment went very well and Brooke did a great job and helped me feel comfortable and answered all of the questions I had. I was very happy with the results from my appointment too. I enjoyed the experience and I can not wait to go back! read more

Love this place! It was very clean, the workers were friendly and professional, and it was nice having some privacy in one of the rooms. The price is more than I'm used to, but you really get what you pay for here. I have naturally thick eyebrows but had to let them grow out since the last place I went to made them noticeably uneven. Matt was so great at looking at my eyebrow's natural shape, and not taking off too much! He took his time, and it showed in the results. I won't have to wear any extra brow pencil to make up for mistakes, because my eyebrows look perfect. And it didn't really hurt, so that was a nice surprise. I live out of town most of the year, but I'm definitely coming back. read more

Got my eyebrows done yesterday. Woke up this morning to burn marks under both eyebrows

This place is amazing! I've seen Hannah twice for a Brazilian and she is THE BEST!! I'm in a wheelchair and she is so helpful and understanding. All of the staff is friendly and helpful. I just bought 4 more waxes! read more

Nothing but good things to say! I have been to see Delaney two months in a row now and it was so quick, less than 15 minutes for a modified bikini wax. Delaney is so friendly and makes this as enjoyable as possible. Highly recommend!!! read more

I had my eyebrows waxed here in December. The staff is friendly and the place is so cute. Hannah was the nicest most accommodating person ever. Her work area was so clean. She made me feel right at home and at ease. Would literally drive 7 hours out of my way just to get her to wax me again. If you're looking for a good place to get a wax, etc., I would absolutely recommend Waxing the City! Ask for Hannah!! read more

Please, please, please help! I've requested on multiple occasions to cancel, and you all indicated that a freeze was placed on my account to prevent monthly charges. This isn't working ... I'm still being billed monthly. read more

My first time here was...I mean painful.. but the lady really calmed my nerves and was skilled at her craft. The facility is extra clean and I love it here! read more

I had the best experience here with Ericah!! She is the sweetest person I have met and her technique for waxing is amazing! I cannot believe how painless my experience was I was really nervous going in because I've never been waxed before but she got it done with no problem. I love that she took her time and was not in a rush to finish. I will definitely be back here anytime I need a wax and I would recommend this place to anybody who is looking for great customer service, painless waxing, and a perfectly clean environment. Ericah exceeded my expectations. Waxing the city checked all the necessary components that I want to see in a waxing salon. read more

My experience with this location was probably abnormal, so I'll aim for facts and not narrative: I called to make an appointment because I heard they had a program for models to assist with cerologists in training. I was able to get in the very next day. My cerologist was Jordan. I was scheduled for arms, legs, and Brazilian, so we were going to be in the room for a long time. Everyone was very friendly and I was offered water, which I didn't drink because I knew it would be a lengthy appointment. We did legs and arms first, then we got to the Brazilian. We started a little after 9am and it was around noon when we got the the Brazilian waxing. Unfortunately, we ran out of time. Another lady came in to assist in the process, but, that didn't really expedite anything and Jordan was told she had to stop doing my waxing service because her next appointment had arrived. I was left with a half-waxed Brazilian and I was scheduled to come back Tuesday to finish up. On Tuesday, I received a call that said Jordan wouldn't be my cerologist in the follow-up. When I arrived for my appointment, I was told that she was no longer with the company. I think the new cerologist was Lauren. She was also very nice. She completed the Brazilian and when I finished, I was offered an option for a 6-month package, which I declined because I'm not interested in that level of commitment for waxing services. Ultimately, here's what I've learned from years of getting waxed - the Brazilian that regular people get will NEVER leave you as hairless as the women in porn. I've had Brazilians from different companies in different cities because I travel a lot and I have not had one single treatment that didn't leave some grass on the field - some more than others - but, ultimately, I think that Waxing in the City did a pretty great job. Also, considering I had everything waxed from the waist down, for the most part, I was a little surprised that there is still some hair remaining on the back of my thighs, but definitely not enough to make a fuss over. All things considered, I'd recommend them to a friend. read more

Yes!! A location in Frisco! I'd been going to the location in University Park, but it was a haul from up here in the 'burbs. I was stoked when this one opened. It's always a little scary to try a new esthetician, but I've found that those I've tried at Waxing the City are all professional and trained well. Getting parts worked on that are normally covered up is a sensitive activity, to say the least, but Krystle made me comfortable right away. I'd highly recommend her (and not just because we share the same name). Glad this place is is Frisco. Far superior to other waxing places I've tried. Worth the money. read more

Olivia B. does my brows and I LOVE them!Absolutely recommend her and waxing the city!

I was really hopeful about this place. Booked a Brazilian and brow wax. Brow wax was fine. The Brazilian was TERRIBLE! The esthetician said we were all done and left the room to allow me to get dressed, I look down and see numerous hairs!!!! Felt around and felt even more hairs! I gave WTC a try because I couldn't get in with my usual wax lady. I've been getting Brazilians for years!!!! The whole point is ZERO hair! I got dressed and stepped in the hallway and called her back and told her the issue. She apologized and said "those are the small hairs that the wax sometimes can't grab". I know how a Brazilian works, I went in with WAY MORE than enough hair to be waxed. I told her I've never had a Brazilian look like this at the end. Explained that my usual place has never done this. She then said the other place must have stronger wax. Then she said she could tweeze the hair. After 2 or 3, she started getting my skin. I told her to just stop. In 8 years of waxing I've never had an esthetician leave the room saying they're done and see what I saw. It was like a joke! For the amount of money you pay, you should receive the appropriate service. This makes me value Michayla at Sugar Coated that much more. Lesson learned. read more