I decided at the last minute to get my brows and upper lip done. This wonderful lady named Prophecy took great care of me. She was very gentle, pleasant, and soothing while caring for me. At other places my skin is left a little bit red from the waxing, but not here. Prophecy took great care of my skin. I love the look of this little store and especially the positive vibes from Prophecy. Prices are quite reasonable. Will definitely come back again! read more

Waxing The City - Waxing Near Me - Kailua, Hawaii

Appointment Sunday at 1:30 pm for my daughter. At 2:00 pm the cerologist expressed concern over redness under her eyebrows. It was red and irritated. Thinking it was possibly a minor reaction, she put on ointment before we left. We iced and medicated it but it started to get sore. Monday morning, it was definitely patches of skin removed. Called Waxing the City. Manager not in. Left message. Received a text message from the person I left a message with to email the manager. 50 hours after her appointment..... 31 hours since I've called...... NO Response. NO Apology. NOTHING. **picture is from this morning. TWO days after** Also, she's been here before. More than a few times without any incident. And I don't think I need to name the cerologist as mistakes happen however not returning my call in a timely manner is not a mistake any manager should make. Waxing The City manager, if you're reading this - don't bother. read more

Waxing The City - Waxing Near Me - Kailua, Hawaii

Unfortunately my experience yesterday 1/9 was not great. I went in for a basic bikini wax and asked for a lil cleanup under my cheeks and was charged almost $80! A full Brazilian is less than what I paid for. Not only that but I have so much hair left on my bikini line that was not pulled out during the wax and have stubble that I'll have to either wait to grow out or pluck/shave myself now. Save yourself and go see my girl Rene at KokoKini in Hawaii Kai! read more

Self Care! Partake in gaining your Better Half's sanity back. If you snore or have difficulties breathing, it could be blockage or restricted nasal passages. Waxing your nostrils may not be high on your Most Desired List... Regularly scheduled and with my favorite cerologist, Ariel M., these issues are no longer stressful or in excess. She provides a private studio with a very personable and professional vibe in a very clean and safe atmosphere. Having comb over brows? Ariel's expertise will trim and shape those brows that are incorrigible. read more

First time visiting Waxing the City and I was impressed from beginning to end of the services I got. The receptionist greeted me as soon as I walked in which comforted my nerves of going to a new location. The facility is definitely GORGEOUS, and pleasing to the eye with the decor. The rooms are spacious, and more on the upscale side which I love. Special thanks to my waxing girl, Treece for giving me a 5 star experience with my brow, lip and chin wax. She was gentle and definitely experienced as she did not miss a beat waxing and carrying on a great and funny conversation with me. I totally recommend Treece and will be visiting her again....and again! You should too!! P.S. Extra kudos for well above mandated Covid-19 guidelines. You guys ROCK! read more

Waxing The City - Waxing Near Me - Kailua, Hawaii

I recently came in for a wax and I had the BEST experience with my waxer Ray, I got the Brazilian and it was way less painful than I expected as I never usually have the best experience. She was super professional and kind and was even able to squeeze in my boyfriend for an armpit wax last minute. I highly recommend Ray for all of your waxing or brow needs!! read more

Had my last full Brazilian wax (and all my previous ones) with Ariel. She is by far one of the sweetest and professional cerologists I could ever have found. I requested her (many moons ago) based off of nothing but positive love for her among the community that gets waxed here locally. Every time I booked with her I enjoyed getting to know her as she worked her magic, doing her job as painless as possible, clearly certain areas can be sensitive but she did amazing as she helped keep my mind at easy and the whole mood just as positive as ever. Definitely recommend her for everyone possible. I will miss our monthly appts and our chats as I am in process of moving off island. If I could convince her to relocate with me I would in a heartbeat! Also, if you are looking for a lash lift, she does these amazingly as well! Definitely recommend!! read more

So....I had to call the day of my appointment to ask if I could come in earlier. The receptionist said I could but it would not be with the cerologist that I originally scheduled with. I don't even remember who I originally scheduled with because this would be my first time at this salon ( but not my first Brazilian ). I said that it would be fine & that I would go with whichever cerologist could do the earlier appointment. It turns out that the universe was in alignment with my wishes because my cerologist, Treece, is amazing ! Not gonna lie, I was a little apprehensive after reading some of the Yelp reviews about some of the cerologists (none were about Treece). Treece made me feel very welcome and she made me feel extremely comfortable, especially since I am very self-conscious about my body. She is very down-to-earth & actually reminds me of a friend I used to know. She is so easy to talk to / with. I almost feel like I could've known her from a past life. Anyway, the point is, Treece is excellent & I am very happy that she ended up being my cerologist for my Brazilian wax. I've only been to on other salon before for my Brazilians and I thought that it couldn't get better than the service I've received from that salon, but Treece proved me wrong. I've finally found my cerologist and in a place that has plentiful free parking is a great plus ! Also, surrounded by all these wonderful shops & eateries, who could ask for more ? Thank you Waxing the City & to Treece for making this an amazing experience! read more

I have been going to European Wax Center for years, but have been fed up with their high prices, inconsistent service and inflexible times due to overbooking. Then I found Waxing the City. Fantastic estheticians/cerologist (hope I spelled that right), responsive, convenient and a club price for monthly service. Bye European Wax Center! I'm a huge fan! Netty is just so lovely, inside and out. Thorough and distracting for the tougher pulls. I feel like I've gone in for a hair day with a girlfriend when we are done. read more

Ariel did a fantastic job with my wax. She was very friendly, quick, and skilled! I will definitely be returning to Waxing the City in Kailua. read more

I just had my first Brazillian wax appointment done this morning (12/27/23) with Treece. Ive been waxing for couple years and have always done it myself at home. I am currently 37weeks pregnant and have been waxing myself throughout my pregnancy up till this last minute, I thought ill give myself a slack and save me the trouble and you can probably imagine how hard it is to wax alone with huge tummy in the way LOL! Treece was nice, I wasnt uncomfortable with her at all but I am very very disappointed with the service I received. I came home and checked, there were still bunch of hairs left. And mind you these hairs are just on the top right there on the front, not on any critical or hidden areas and ofcourse there more in those areas too! I couldnt stand having small hairs left so I went ahead and redo it again, in front of mirror and exactly what I didnt want to do anymore and the reason why Ive decided to get it done outside. I cant believe there were so much hairs missed EVERYWHERE!! Is this just how Brazillian wax is done at the spa? It was kind of a waste of $67 if you ask me. Wish I just sucked it up did it all myself and save me the trip and money. The service was painful too. She drags the pulling of the wax which makes it more painful! Ouch! I guess this is my first and last and will just do my waxing myself moving forward. Photo below are just few of the wax strips. It took me atleast 45 mins to get ALL the hairs thats were left out. The place was nice tho, clean and calming. But wont be going back again. read more

Waxing The City - Waxing Near Me - Kailua, Hawaii

The technician was very friendly. The reasons for the two stars is because of the following - Wax was super hot, it burned my skin - I was wondering why the area was burning when the aloe was put on. - Prices for services are overpriced 23.00 for eyebrow wax plus an additional 20+ for tinting? - Did an eyebrow tint, and the tint already has lightened, which I told the technician I like to tint my brows because it saves me time in the morning. Which I have found myself already filling in my brows two days after my service was done. Services originally would cost me for an eyebrow wax/threading and a tint $25.00 between $30.00. read more

Waxing The City - Brow tinting lightening, two days after service - Waxing Near Me - Kailua, Hawaii

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UPDATE: I called the next day and spoke with Mary, the manager. She squeezed me in with Margaret, who, like Treece, got me all clear! Even the baby hairs were gone. Thank you Margaret! read more

UPDATE: All right, If you're a woman that deals with excess facial hair you know how embarrassing it can be and how important it is to find a waxing service that makes you feel comfortable. Well, I thought I found it here at Waxing the City in Kailua. The first time I visited Waxing the City it was a wonderful experience. KellyAnn is a doll. she is super quick and does an amazing job. Well I visited last week and had a totally different experience. I had Kyla. First thing I noticed was that she was in slippers. I didn't think she was going to be my cerologist since she looked like she was headed out the door and was talking to 2 other employees like she was clocked. So I get checked in early and am taken to the first room on the left. Kyla wasn't very talkative which is fine but after about 2 minutes I realized she wasn't being very polite either. I tried to make small talk and asked where she was from (Kona side of Hawaii island). That was pretty much the end of the conversation. Yeah, ok I understand some people need to concentrate on what they're doing so I was fine with it. Tell me why this girl had to fling every waxing stick she used over my head? Like throwing them down like she was upset she had to wax me. It was ridiculous. After waxing the same spots on my face 3 times each she asked if I shaved. I guess she didn't believe me cause all she said was that I needed to exfoliate and told me I was done. I still had a fair amount of hair on my face because she didn't do her job very well but I didn't care. I got up and went to pay. I felt like sh** walking out of that room. I still left her a tip because I felt too guilty to leave her nothing. I asked for the property management number and management looked at my crazy but gave it to me anyways. (nothing to do with waxing or the business) Was the wrong number but whatever. I did the email review and Jessica (management) emailed me apologizing and asking if she could possibly try to make it up to me. I was completely open to discussing the matter since I had better experiences here so I left her my number to contact me and waiting to cancel my membership. 5 days later and I have not heard from anyone. I am cancelling my membership and will look for somewhere that doesn't employ rude people like Kyla from Kona. If you are visiting this place I would suggest you ask for KellyAnn or Netty. read more

I saw Molly. She was polite and talked to me through the whole experience. Small talk just made the time pass easily. As I was having a sensitive area waxed as well as feeling very exposed. So I appreciate her professionalism, small talk, and making the experience go by without a hitch. I look forward to going back. read more

Super professional and sweet ladies work and run this place. I enjoyed my wax and would come again.

Was a great experience. Highly recommend. I got the male Brazilian wax. I seen the one bad review from Ariel and I went anyway hoping that she was not the one that I get. Not knowing what she looked like and didn't want to just say who I preferred I just kept my mouth shut. So I was almost done with the wax. And I found out I had the lady named Ariel. This lady was so nice. She was super professional, kind hearted. And made you feel really comfortable and most of all. It was the best wax that I have ever had. It was less painful than the other waxing I've had in the past to be honest. Disregard that bad review. And Ariel keep doing the awesome job that you have been doing. TD. read more

Ariel is great and my go-to here at WTC. She's been waxing me since I came back home to Hawai'i from New Mexico and I'll continue to only go to her. She's friendly, efficient, and creates a safe and positive environment. Highly recommend her!! read more

I highly recommend Treece!! I highly DO NOT RECOMMEND ARIEL! I did my first ever Brazilian wax with Treece in November, and she's amazing. She made me feel very comfortable. Unfortunately, she wasn't available in December, so I had to go to Ariel who did horrible. I was impressed that she did my Brazilian in 15 minutes, however, I was left with a lot of wax pieces still there and a lot of broken hairs; because of that, my hairs grew back quick. I have coworkers who also don't recommend Ariel for eyebrow waxing because she waxed her eyebrows too thin. read more

Do not come here to get your brows waxed. It's honestly the worst place I've ever been to! If it's waxing your body, no problem. Not your brows. Run! Ariana did a horrible job. I've been growing my brows out and left with many puka spaces on where she waxed. Not even whatsoever. I'm sick about it. read more

If you need a wax, I would recommend kanoelani! She always gets my eyebrows looking great and she's so sweet and kind, a literal Angel. I am 33 weeks pregnant and struggling during the wax bc of the usual pregnancy pains and she made sure to accommodate me so that I was more comfortable. read more

Amazing service, super fast. Treece was absolutely fabulous. She made me feel comfortable for my first Brazilian! Will definitely continue with her, and recommend to everyone. read more

Very pleasant and professional front desk staff. Unfortunately, a portion of my upper leg sustained bruising after skin was lifted because too large of a piece of wax was ripped off....ouch when it happened. Wish employee was more cautious when ripping wax off. She did apologize and was careful not to repeat same mistake on the other extremity. She was very thorough which I was grateful for. read more

Waxing The City - Leg bruising after waxing - Waxing Near Me - Kailua, Hawaii

Ariel is the best. My first time here and she was so pleasant and sweet and funny to talk to. Super professional, gets the job done, painless Brazilian wax and immediately booked up with her every month. Customer service at front desk was so welcoming and the products here are amazing. Please never go back to European Wax Center. read more

People were friendly and the place was clean...I would definitely recommend them to others! Jazz was friendly and gentle read more

I've never had a wax before and decided to try this place for my first time off of a friend's recommendation. I opted to go for the full Brazilian. My roommate (a long time waxer) went with me to try out the new location also. Upon entry you're kindly greeted by the front desk. She let me know what to expect and answered all of my nervous first time questions. The facility was clean, and well maintained. The process was done in under 30 minutes and much less painful than I expected. My roommate stated that their wax (in her experience) was much less painful than places she'd gone to before. I've now gone for two other waxes and have had good experiences every time. Also, if you want to keep up regular maintenance I recommend their membership program. Their services come at a discount and are half off for new services if you try them. The only reason I gave them a 4 out of ten is because the first waxer I had was not very personable and missed certain areas. I went to Kellyann for my second wax and would highly recommend her. She's very thorough and held a good conversation that made the time go by fast! read more

Ariel is the most amazing wax specialist. She Always makes you feel comfortable and is professional around her clients. She pays attention to detail to make sure you get exactly what you want. She is the best! read more

Wax the city is everything & morreee! I called the morning of on standby for a cancellation and they took me about an hour later AND on New Year's Eve! Ariel was so sweet and informative and gave me great products for exactly what I needed. I usually go to European wax center but I'm never going back after this, something about the wax they use here and the technicians at WTC was absolutely painless! I wish they had one of these in Los Angeles I would up and leave EWC. 11/10 highly recommend. read more

Waxing The City - Waxing Near Me - Kailua, Hawaii

Always love going for my monthly Brazilian. My usual technician Ariel does a great job! But this last time I had to go to another technician Kaitlyn, Ariel didn't have availability last minute. This last wax from Kaitlyn was by far my worst wax I've ever had (I have seen other technicians as well). She ran 20 minutes late, apologized for it and then said she needed to use the bathroom first. Mind you, I had timed this so I could get my child on time after school. Then she rips the wax strips soooo slow and no hair is really catching. So she continuously goes over the same areas. It's only been 10 days now and my hair is all back PLUS an ingrown that surfaced. read more

I have been here many times, always with very good service. All the staff are sweet and friendly. But today I had amazing service! Ariel was so efficient and so fast! Quickest and least painful brazilian wax ever! I highly recommend Ariel at Waxing in the city, Kailua read more

My first Brazilian wax (I'm 43) and it wasn't as bad as I imagined. Ariel made me feel at ease and made me laugh. She was excellent at keeping me distracted while she did her thang. I was so nervous being a wax virgin....but this won't be my first & last time. I'd go back to Ariel any day and will recommend my friends! Mahalo Ariel! read more

So good! Very friendly and thorough! I got a wax and could barely feel it! I love my girl Ariel

The nicest cerologists, very clean space, great product options and easy booking. Parking nearby

I definitely recommend Ariel if you're a man and want to get a Brazilian wax. she's very courteous and always do a good job.

KellyAnn is quick and thorough! Definitely get the membership, it will keep you on schedule! Love this place. I think I've seen all the girls here and everyone is super friendly and great at what they do! read more

I LOVE Waxing the City and will never go anywhere else again. They are extremely professional and easy to work with. I see with Ariel regularly and have nothing but wonderful things to say about her! Her professionalism shines and I've never felt uncomfortable. Wish I could give more than 5 stars! read more

Another phenominal experience with KellyAnn and all the ladies at Waxing The City! Today was my 2nd ever Brazilian wax (with my first appointment being 4 weeks ago) and it was a BREEZE! KellyAnn makes conversations so easy.... even when your legs are spread eagle and your crotch staring straight in someone's face! I will continue to go every month, and take on the world... as a new woman... with my new cooch! This was also my first experience using the Orange Club benefits.... and I can say it's worth it! Want to spice up the bedroom after years of marriage? Go to Waxing The City Want to feel fresher? Go to Waxing The City Want to avoid getting those little toilet paper boogers? Go to Waxing The City Want to walk in a store feeling average... and come out feeling like the smoothest, sexiest woman alive? Go to Waxing The City Are you going through a mental breakdown....? DONT CHOP OR BLEACH YOUR HAIR OFF! Just go see the ladies at Waxing The City! Is your husband returning from deployment? GO TO WAXING THE CITY! Take it from someone who has an extremely low pain tolerance... IT IS WORTH IT!!!!! ...........my husband agrees! read more

I've been coming here to get waxed for some time and I always book with Ariel. She is genuinely kind, professional, and really easy to talk to! She is a true master at her craft and it shows through her work. read more

This review is way over due! I've been going to Kelly Ann for a couple years now and I'm so sad that she is moving to the mainland so suddenly. She broke the sad news to me at my appointment last week. From my very first appointment, Kelly Ann always made me feel welcomed and she always did a wonderful wax job. She was also very fun to talk stories with, especially with her love of good food and Netflix shows! The receptionists are always so kind too and always acknowledge me as soon as I walk in. I liked Kelly Ann so much that I left my previous wax lady of 6 years for her and joined their "club orange!" With Kelly Ann leaving, I am hoping I will continue to have a great experience with the next cerologist, as I plan to be a long time customer. read more

I've had a great experience with all the ladies I've booked with. Recently had Brazilians with Ariel and she's awesome! Super fast and somehow makes the experience less painful than it could be! Love having a membership, keeps me on track with my appointments and both the booking experience and staff are enjoyable to work with, too! read more