This review, like the other bad reviews here, are not about the quality of sugaring services. She does a great job with that. It's about the militant policy and the assumption that her time is more important than anyone else's. This business has all the shortcomings of a large company, and none of the benefits of a small business. I originally was waxed a little 4 weeks ago. April advised that I come back five weeks later. I run a tight and busy schedule between school, work, and caretaking for an ill family member. During the interim my cell phone was broken by the ill family member (dementia) and I had to switch my phone out. When it came closer to the appointment, I looked through my emails and did not see an original booking message. My calendar did not carry over, and I then received a text message 24 hours before the appointment. I was surprised, because most salons will send a booking email and then a reminder before their cancellation policy... something for confirmation at the onset. I showed up on time with a mask on, and wanted to rebook as I had hardly any regrowth. She was immediately angry, telling me that "she deals with people like me all the time." I was pretty shocked. Not only that she was so quick to anger, but that me showing up and using my time (because time is money for everyone) meant absolutely nothing. She angrily said that she pays for the roof over her head with the clients she has keeping the appointments. Good to know I'm just another blank face with a credit card. I have worked in customer service in 5 star hotels, fine dining restaurants, and for companies that have excellent customer service. The basic concept is that both parties' time is important, not just one. Another concept is that I would often choose to go to "mom and pop" businesses to support them instead of larger companies. The understanding was always that if they would be accommodating every once in a while, then I would tip an increasing amount each time, usually topping off at 30-35%. I have always supported service people. But at this business, it has been made abundantly clear that this is not a service oriented business. It is a profit-driven business where everyone is merely a number. She then kicked me out, telling me that she's always fully booked and doesn't need any more money. That was a weird contradiction and told me that she was speaking from emotion, and not reason. If you are nearby or have more flexibility with your time, and don't mind being treated somehow worse than all of the service companies I've worked for before in the past two decades, should you ever take an effort and show up to reschedule out of good faith, then please by all means be a patron to this establishment. But if you are looking for someone who truly values people and honest customer service, this is definitely not the place for you. April doesn't even bother to send out a booking confirmation. I've shown up 15 minutes early to everything I've been responsible in my life: work, school, appointments. I showed up on time this time. Again, didn't even register since I wanted to reschedule and not pay for having two hairs waxed. This has nothing to do with entitlement on my end. I just don't have the time or the patience to deal with people who do not understand the basic tenets of good customer service or the way that the tipping system works in America.... meaning if you extend excellent customer service, you tip an excellent amount. I would have included this appointment's service amount in my tip had I been allowed to reschedule. I only give my money to businesses and people who understand customer service and have the humility to work with people. Hubris is not something I will ever deal with when it comes to paying for a service that is not a necessity from an economic standpoint. If I were to run my own business, and felt overwhelmed, I would at least automate a booking confirmation email or have a booking confirmation template ready to send in case anything happens to a client's calendar, as most people now track it via their phones and various devices. But she insists that everything she does is perfect and there's no room for improvement, and clearly everyone else has a problem. Talk about shifting the accountability and responsibility. read more

I went here, to get sugar waxed for the first time and I loved it! This space makes you feel comfortable and safe. My session was full of laughs and I left feeling empowered. I will definitely come again and recommend this spot. Also I love their dog. read more

You seriously won't find anywhere else with prices this good. I get a full brazilian wax everytime I come and April get me in and out of there in 5 min while still making sure she does her work perfectly. She keeps the place extremely clean as well as has cute little Frenchie dogs. She's really fast with communication and also really sweet! April's amazing at what she does! read more

April is the most efficient and effective sugar service there is. Little pain, no ingrown (8 years with Waxy Moon - zero ingrown!) She's got her method down exceptionally well - hopefully teaches others! The salon is spotless. Miss Sydney, being a whiney snot about the policies SHE UNDERSTOOD (don't be late, pay for your appointment if you are) apparently thinks it's okay to make others late because we're scheduled after her. She thinks others should hang around while she cruises in whenever- but after she was reminded TO BE ON TIME - and takes it out on the business?! Goodbye girl - nobody gonna miss you. read more

Professional, prompt, and pet-time! She does a quick and thorough job and gets you in and out in a flash. I'm not there to savor the pain, so that's a win for me. Her two dogs are super relaxed and appreciate a little attention too. Sliding pay scale is new to me, but I just mentally rolled tip and everything into the higher end of her scale and felt good with that. Will be a return customer! Won't be posting pictures with this review though, haha. read more

April was so gentle and quick. Her studio was clean and welcoming. I will definitely be coming back for future maintenance

April is the absolute best in the business! Professional, efficient, always on-time, and friendly. It's always a pleasure to see her sweet dogs and catch up. I actually look forward to a sugaring appointment haha--which is also because she manages to do it with a low amount of pain and very quickly. I especially appreciate how clear she is about policies including being on time for appointments and what covid safety procedures she follows. read more

April is great! Fast, professional, and made me feel very comfortable. She was able to get me in quickly because I love nearby so I could be flexible. She is a great communicator - responds promptly. Has a super clean space. I will definitely keep returning to her! read more

Waxy Moon is located in a cute little area on Madison and 23rd in Seattle. Very clean, modern, and relaxing place. I love love that she has her two dogs there! They are the cutest :) April is the best, I swear! I have never had such a pleasant experience with waxing. Yes I said pleasant. She is personable, prices are reasonable, and professional. I have been going to her a little over a month now and my first sugaring experience was painful but she was so kind and encouraging the whole time. Also, very distracting - she is great at this. I left laughing at the pain, because she is THAT good at distraction. She is also very knowledgable in what she does- I am all about being educated about pre and post care. I was done in 5 minutes also, what the heck? How is that possible. I am sold on sugaring and will be loyal to Waxy Moon. read more

I've been going to April for a couple of months and it's by far the best experience I've had in Seattle. She's fast, efficient, and affordable. Truly a hidden gem for sugaring read more

April is amazing! The best sugaring/waxing experience that I've ever had. She is so quick and helps to make it as painless as possible.

I've been here multiple times now, and there's many good things that you can expect on a consistent basis when booking with April. - she's always ready on time, and you're in and out in 10 minutes usually. - friendly atmosphere and good convos, she's been really helpful answering my questions and giving advice about aftercare and preventing ingrowns - best price I've seen in Seattle relative to quality of work - very responsive and easy to reach, I appreciate being able to text her to schedule/ask questions Like another user mentioned, April does have a strict late/cancellation policy, but if she didn't she probably would have to raise her prices, so I'm fine with it. She also makes sure the policy is abundantly clear when you book an appointment, and although I am a person who tends to run lateI've never had a problem getting there on time for appointments. It's so nice knowing you won't have to wait because she's very punctual. Recommend! read more

April is so so good at what she does! I was finished with my entire appointment in less than 10 minutes which completely shocked me. In addition, her space is super clean, welcoming, and complete with cute pups! It was my first time getting sugared and she did an amazing job encouraging me and making me feel comfortable throughout the entire process. Can't wait to see her again soon! read more

I low key have been avoiding writing this review because I seriously want April to myself. I've been going to April consistently every 5 weeks for over a year now and I've been more than happy with the results. Her name is a little deceiving since she's the sugaring queen! She's very knowledgeable in her work and knows exactly what to do. The two things I absolutely love about her work is 1. Her efficiency 2. Her distraction. Because seriously who would want to be getting a Brazilian for 45 minutes? I'm in and out in less than 15-20 mins. As much as it "hurts" April easily distracts you from the pain. But when it's over, it's soooo worth it!!! read more

I would give 5 stars for the service itself (truly the fastest, best sugaring in seattle and I've tried them all) but 1 star for customer service and flexibility. I showed up 6 minutes late for an appointment and not only did I need to reschedule but I also had to pay for the service I didn't get. I understand that it's a one-woman show and she is very upfront about her strict policies but, in practice, it's very unfriendly and inflexible. If you are militant about your timing, this is the place for you. read more

April is a consummate professional; personable, skilled, efficient and great about going above & beyond with COVID-19 protocols. I am always in and out in 15 minutes or less and appreciate her flexibility with scheduling - she offers some evening appointments for those who can't take time off during the day. Her space is super centrally located and free parking is easy to find. I highly recommend April's sugaring to anyone looking for amazing service at a great price! read more

I'm new to sugaring and I've had some tough experiences getting through them. She did only what I was comfortable with (She uses high quality sugar that hurts less than wax or cheap sugar products.) Give it a try! read more

April is professional, speedy (in a good way) and cost-effective. I love her new space off Madison, very clean and aesthetically pleasing. And you can't beat the fact that her two little dogs are there to greet you! :) read more

I am in wax heeaven! Str8 male who loves to be smooth but dreads the aesthcian torture, always got hard waxed, ingorwn hairs, 2 hours to do my whole body, argh! Then, I looked into sugaring and found my way to April and she changed my life in under an hour, no two hours of torture. And the pain, what pain compared to traditional waxing? April is quick, thorough and clearly well-skilled at what she does. Does she enjoy it? The girl left a lucrative stock market job to keep us all smooth, girl loves her vocation! I Love that I found Waxy Moon and I kinda can't wait for my hair to grow back so I can test that this all wasn't my imagination ;-) Oh, did I say April is incredibly adorable? Is it wrong for me to ask out my aesthician? read more

Okay guys...I know you want to. If you've ever considered manscaping at all, this is the place for you! April's dedication to her craft, passion for perfection, radiant personality, and comforting communication, make Waxy Moon the only place to go! Before you can yell "Kelly Clarkson", she'll be all done and you'll be ready to book your next appointment. read more

Oh April, how do I love thee? Let me count the ways... 1. She is actually affordable unlike most places out there in Seattle. $40 for the first sugaring and then $25 for each maintenance appointment (ie every 4-6 weeks). 2. She is FAST. I'm in and out in 15-20 min. This includes making my next appointment, chit chatting, paying, and sometimes, getting my upper lip and brows cleaned up. 3. Her place is clean and relaxing. What more could a gal ask for? 4. She is super sweet. I adore her. It makes the pain of getting sugared more bearable. 5. This girl knows what she's doing. I've never had a bad experience thus far (and I have with others, unfortunately). I hesitated putting this review out there because I don't want her to be even busier than she already is with her schedule but I adore this woman too much...For new clients out there, expect to wait 4-6 weeks for your first appointment. She is booked up, but she's certainly worth the wait. read more

April is amazing!! I see her for waxing my brows and lip and Brazilian sugaring. She's quick, professional and incredibly reasonable. Her workplace is home based, clean and charming. It is in the south end of Seattle so be sure to leave plenty of time to get there, particularly during baseball season and summertime when construction is ubiquitous. read more

I was excited to try out Waxy Moon because of the reviews and prices but I have yet to do it and probably wont. This review is based off of communication in trying to schedule an appointment with Waxy Moon. It's not about the waxing services as it seems she does a great job. I work 8-5, M-F. I emailed to book an appointment with a group of people on the weekend. I received a drawn out email back explaining a crazy and hectic work schedule. It went on to talk about work life balance and the fact that she can't work weekends because she works 2 jobs weekdays. I get it. I've worked two jobs before so I know how it is. I sent another email back asking for a evening appointment over the WEEKDAY. In response I received another lengthy email about work life balance and that she cannot work in the evenings due to the fact that she starts her other job in the early am. Again, I get it BUT please just let me know when you do work so I can figure it out with my schedule! I'm emailing a place of business and I want straight forward answers. All in all I didn't end up booking an appointment because our schedules didn't match, which is fine but obviously we are both busy and three to four emails going back and forth isn't saving anyone time. read more

April is fantastic at her job and very respectful, her place is super clean and she is lovely! Even during Covid she has ensured to wear PPE and check your temperature and uses Venmo to reduce contact. Highly recommend going here :) read more

Pros: super quick and super clean! Really personable, makes you feel welcome and at home. She was also very flexible (able to contact her thru texts), even though I was running late! Also my first time sugaring, and compared to waxing, it was shorter in time, less painful, and had less waste. Plus, it's water soluble (hated the sticky residue of waxing). Cons: honestly, can't think of any. Book an appointment. read more

I just recently moved to Seattle from California, and when you move you have to find a new person for everything. I decided I try Waxy Moon based on Yelp Reviews. Yelpers you did not let me down. April is amazing and quick. She is very personable and makes you extremely comfortable. I love that her place of business is in my neighborhood which makes it extremely convenient for me. My sugaring lady in CA who I went to for years always used Alexandria products on me (The best brand if you know ANYTHING about sugaring) and April uses Alexandria. (Sold). Her prices are definitely reasonable... And you will get your money's worth. I booked my next appointment in the next few weeks! Plus*** you get a discount if you book a maintenance appointment which is 4-5 weeks from your initial visit. April, you are amazing and you have a new loyal customer in me. And I will never ever forget your unit! (Inside joke). Yes we already have an inside joke! She is that great! THANK YOU! read more

I started looking for Sugaring after a horrible experience with hot wax, I had been going to the same person down in belltown for 5 years and it was a hard and sad break to make but my skin had a mind of its own, as did my wallet apparently. I found waxy moon aka april here on Yelp and have never looked back. Yes her scheduling is kind of hard because she is full, (that is only a testament to her fantastic skills) but I haven't had an issue with it thus far. April has a great sense of humor, is professional, knows how to work with my hair and makes showing your Vag to a stranger totally feel comfortable. She has a clean studio, lots of light and is always playing the best movies on her T.V when I walk in. She is fast and its nearly always painless, well as painless as that experience can be. I highly recommend her to newcomers to sugar waxing! read more

I've been going to April for my sugaring needs for almost three years, so this is a long overdue review. She is so friendly, easy to talk to, super knowledgeable, and quick to respond to scheduling questions. Service: FAST. I could be in and out in 15 minutes...but I tend to stick around a few minutes later because of playing with her cute pups. Her prices are very reasonable. Every time I pass by another spa with sugaring services, they are always 2x (or more) her prices. Location: Residential area, and I never have difficulty finding free street parking right in front. read more

April is a great resource to have in my neighborhood. She was super easy to book - just text her! - and her in-home sugaring studio was easy to reach, with free street parking. Her little old Frenchie greeted me when I arrived. The studio itself was small but cute, clean, and comfortable. The space was very intimate, made even more so because April stayed in the room while I undressed from the waist down and climbed onto the table. I was surprised, but not truly bothered. If you're more shy, you might ask her for a minute of privacy. I asked for extended bikini + crack to be sugared, and the cost was incredible - I remember it being somewhere around $30 for both, wow! The sugaring was very fast, but it hurt a lot more than I'm used to. April is easy to chat with, so that helps with the distraction, but it was still more painful than other sugaring experiences I've had. I also quietly experienced some embarrassment during the crack sugaring - I mean, it's an indelicate procedure no matter what, but lying on my stomach and spreading my cheeks with my hands made me feel a little overexposed. In other sugaring salons, I usually lie on my side with one knee up and lift only one cheek at a time. Not quite as fast, but just as effective and a little less mortifying. It was all over in the space of 15 minutes. I was given a warm, moist cloth to clean myself off, but I felt weird doing that in front of April so I only passed it briefly over my nethers (and finished later at home). I paid with a check; cash is also accepted. A little more hair was taken off than I wanted, and I noticed that I ended up with more ingrown hairs than usual - usually I get none, but this time I had several. Still, four stars for convenience, cost, and friendliness! read more

I Love, LOVE, love Waxy Moon! I've been a customer for 2 years now! Super personable and comfortable space, quick, thorough and clean! April is the best! I drive all the way from North Seattle to see her, she's that good :) Don't forget though, if you book a party of people she will come to you and do a sugaring party with all of your friends! I wouldn't think twice about booking an appointment with this professional sweet gal! She's super easy to communicate with, which always makes booking an appointment a breeze... read more

Best sugaring experience ever! I live in the Central District and happened to come across April on Yelp. She was able to squeeze me in last minute and was super sweet and quick! I am an avid waxer and will never go back to waxing again. She was incredibly thorough and the process was far less painful than waxing. I am hooked! And on the plus side, she'll come to you. There is no reason for you to try anyone else. Shoot her a text or give her a call. You will not regret it. read more

Everyone has said it already, but April is awesome! I recently had to find a new esthetician (hard times!) but I am quite pleased with waxy moon. April is quick, reasonable priced, professional and friendly. I will definitely keep comin back!! :) read more

Best waxing experience ever! I've been waxed I don't know how many times and finding a good space in Seattle has always been a struggle for me. In Boston, where I went to school, I had a regular women who worked from her own space and was so fun to visit and April makes me feel like I've found that here. She used sugar and it was far less painful and much much quicker. I was in awe of her speed! I'll be back and anyone that finds their way to April is going to be pleased beyond belief. read more

I have been seeing April for Brazilians for over four years and she always does a stellar job. So when I found out she was doing Microblading as a new venture I knew I needed to try it out. She did NOT disappoint. My brows look AMAZING and I get complimented on them almost daily. Best decision I have ever made. She had me draw my brows on the way I would normally do them so that when she did them she had a template for exactly the way I wanted them so they would look the most natural. They look completely natural. My daily life has been significantly bettered by not having to worry about drawing brows on everyday. I know for a fact that they look perfect every morning. read more

I've gotten sugared by April twice now and I plan to keep it up with maintenance appointments. April is skilled, efficient, and friendly which makes my experience as painless as possible. Also her dogs are adorable and her prices are very reasonable! read more

April is efficient & friendly! She's great at her job! She even let me bring in my 9 month old daughter when I couldn't get childcare (she sat on my chest while April got to work). Be aware her 2 small dogs are present in the space. read more

I have to second the first reviewer. April is amazing. She is the queen of sugar! Her skill is amazing, but her customer service is second to none. She goes above and beyond. She is great at making you feel at ease as she rips the hair out of you! She even stays calm when you go into labor on her table! She helped me pack my hospital bag (baby decided to come a bit early), she entertained my toddler while I ran around in circles, and she even did my dishes! I can't say it enough - she is amazing in both skill and customer service. read more

I was able to get an appointment fairly right away with April. Despite being heavily pregnant, she was so fast and made it super easy. The prices, like others have noted, are super affordable and her home studio is clean and lovely. I did have my toddler with me when I went to the appointment and I wish I had known that there are a set of stairs leading from the street up to the townhouse. I dont think many others would have their kids with them, but in case you do, just know that you really can't take your stroller with you inside anyways, so plan accordingly. April was efficient and did a great job. Glad to recommend her services for those looking for an awesome sugaring person. read more

Great experience at a great price! Definitely recommend to anyone getting sugared for the first time.

I've never had any kind of waxing except eyebrows. I decided I wanted a Brazilian. April is super nice, friendly, and accommodating. She kept me talking all through to keep focus away from the task at hand. I definitely recommend sugaring. I swear it only took 10 min. I will definitely be recommending her to friends. read more