I needed some paperwork completed that I didn't do when I filed my taxes. Kathy helped me out…read more Didn't even need to go in person. Was all done electronically. Was a big help. May just have them do my taxes every year.

Will be using them this year. Started driving for Uber and didn't know what to do. Told me I was…read morecollecting too much stuff. Didn't charge me anything for the advice. Just keep the mileage, receipts and payments. She'll sort it for me. Prior Tax advisor told me to ask Uber or join an Uber Fourm and ask them. Other tax firms who responded to my inquiry wanted an upfront fee for consulting. Lucky she was the first to give me an appointment. Others were not taking new clients and putting me on a waiting list

Love Jack! Been going to him for years and was referred by my father. He is incredibly patient and…read moreexplains things clearly. I love his availability and willingness to help. He is quick in his response time and thorough. Highly value his services and would definitely recommend him.

I would like to give Jack Chen 5 stars for his help and advice on my taxes. I recommend his…read moreservices to anyone seeking a CPA. Added plus, his office is located in Kaneohe with parking.

Great local business. Helped me a lot with my tax refund! Better than Jackson Hewitt!read more

I wish I could give them 10 stars They went over and beyond to deliver excellent tax filing…read moreservices. This is my first time filing taxes with Ped Flores Tax Service and I am so glad I did. Elpidio and his amazing wife made filing my taxes simple. I was having issues with filing my taxes through turbo tax, so I choose Ped Flores Tax Service, due to their Yelp reviews. Which I am happy I did. They do offer online or in person tax filing services and I choose in person. He explained everything step by step and he even put it in simple terms so that I could understand. They were very patient and understanding. Also, they're are very knowledgeable in what they're doing. They follow strict Covid-19 guidelines and their place is super clean and sanitized. They're located at 94-974 Kuakahi Street, Waipahu, HI 96797. I recommend you go and check them out. You won't be disappointed.

Re-post because original review got posted to another business…read more If you drive a car, I'll tax the street, If you try to sit, I'll tax your seat. If you get too cold I'll tax the heat, If you take a walk, I'll tax your feet. Don't ask me what I want it for If you don't want to pay some more 'Cause I'm the taxman, yeah, I'm the taxman. -Songwriter: George Harrison, The Beatles, 1966 OMG! What has taken me so long to write a review for our CPA, Mr. Reid Tatsuguchi? We have been taking our tax filings and other financial dealings to him for the past decade. Reid is very easy to talk to, is conservative and provides us with sound explanations using the basis of current Tax Codes and Laws (State and Federal). He is very accessible to address any questions or concerns (call for appointment) whether simple or complex. We feel that he genuinely has our best interest in mind. He is not overly aggressive as evidenced by the fact that we've not run into any issues with the IRS. He has our utmost Trust and confidence.

Reid Tatsuguchi CPA is kind, organized and dependable CPA. I…read moretrade stocks & options which end up thousands transactions in a year and that is always my concern because in the past other tax accountant either overcharged me or misplaced documents I submitted. So I was looking for a better CPA this year. I am very lucky to found Tatsuguchi CPA, not only he and his assistant are so kind but also he did a great job with very reasonable fee. I just wish I knew him before but from now on I don't have to worry over too many complicated option transactions and such. I can always depend on Tatsuguchi CPA.

Jake is always knowledgeable and helpful. He is able up help me make positive choices with my…read moreinvestments.

I just finished a zoom call with Alicia S at this CPA firm and I absolutely love this company. When…read morei contacted them to schedule a consultation ,I immediately got an e mail and appointment set up . As we talked over zoom ,Alicia was knowledgeable and professional and really tried to help answer all my tax questions as I asked her about solar credit for our vacation home here in Kamuela. I have talked to a local CPA here in Kona and it took me almost 10 days to be able to talk to someone , then the CPA said he needed to look at my last year return in order to " accept " us .. then after meeting with CPA ,I had a question before making my decision and no one returned my call!!! Anyway wholeheartedly recommend Verity and wish your company continued success in your future.

Mark Matsuo was excellent. Mark was extremely knowledgeable and helpful regarding my tax situation…read more I would highly recommend his services to others.

I am so disappointed I feel like I should share my experience so others don't go through the same…read morestress working with this business. I reached out to schedule an appointment with Mark using his online scheduling portal because I was starting a small LLC at the middle to end of last year and needed help. He called me promptly at the scheduled time and had helpful advice so I let him know I would like to work together and that I would like to hire him to do my business/personal taxes. He sent me a link to establish my account in the client portal and I started to upload my documents. 1. Red flag number one. He told me that I need to file my GE tax in December and all I needed to do was to email his staff and they would take care of it. Sounded easy enough. The time comes and I email his staff with Mark cc'd well before the deadline. I never received any reply or confirmation. I gave them the benefit of the doubt that they may be busy, so I waited a few days and then scheduled another phone appointment. Again, he called promptly, but did not have an explanation why my email was ignored. However, he was kind enough to file the taxes right on the phone. I thought all was well and taken care of. 2. Ref flag number two. I did have some questions about my business that he said he didn't know the answer to and recommended I ask other CPAs or HR Block for confirmation. That's reasonable and I appreciate the honesty in his response, however, I asked him how he would like me to close the loop and he said to email him. So I spent weeks seeking out other tax professional advice to make sure things will be filed correctly and I emailed him a few times with my findings to make sure we were on the same page and again, never received a reply so I eventually scheduled a phone appointment. 3. Red flag number three I had made a few separate phone appointments with him the rest of the year to make sure things were on track for taxes and I mentioned each time in the appointment scheduling that is what my visit was for. On several of those meetings, he called mostly on time but was met with the response "oh I guess I should have looked at your files ahead of time" which made me feel uncomfortable that he was not clear what was going on with my situation. He confirmed at the phone appointment he would be doing my taxes and I made sure to have everything uploaded promptly early 2024 well before the deadline. I emailed him again in January to make sure things were in order. This time I finally received a reply, but he made a mention about S Corp filing deadline that does not apply to my situation and really made me feel uneasy. He then stated that they were working on the taxes and that sometimes it takes a while so it's good I submitted everything early. He said not to worry and they would email me when everything was done. 4. Red flag number four I was planning to travel in March and so I scheduled one last phone appointment at the end of February to have him go through everything. Again, he made a comment on the phone that he had not looked at my documents and so most of the meeting was him going through what I had uploaded. He said everything seemed to be there. Looking back, he never asked me in detail about my business office or phone line or anything that could count as a deduction and because I was just starting out I honestly didn't even know about those things. I asked him to provide a specific timeline about my taxes and when I could expect them to be done and how he expect payment. He said they should be done the last week of March and that he will send an email when they are done to be picked up or a copy will be available on the portal. I asked him how I should follow up in case I don't receive a reply because at this point his phone appointments were completely booked through the end of April. He said, again, to email him. 5. Red flag number five Not unexpectedly, I did not receive any communication from his office at the end of March. I waited a few days out of courtesy and then emailed him asking for an update. To which I never received a reply. And still haven't. I ended up asking another company frantically to help me with my taxes to meet the deadline. I have always paid my taxes on time and this was a huge source of stress. The lack of communication is extremely frustrating and unprofessional. As a new business owner without prior experience with tax law, it's so important to have a reliable CPA. I felt that I did everything I could to be communicative and proactive but was met with poor to no responses, vague answers and no results. He never discussed clear timelines or expectations. Had I just left him at his word that things would be done, my taxes would never have been filed and I would have been hit with penalties. It's a shame because he is a nice guy, but I found this unacceptable.

Stuart has been helping my family with our accounting and tax needs for years. He is always…read moreavailable to answer our questions, no matter how small or incidental. He is down to earth, easy to talk to, and very helpful for all of our accounting needs. I highly recommend Stuart!

I have worked with Stuart for years and he is always very responsive--returns every phone call and…read moreemail. He also does a very good job at breaking things down and explaining things. He keeps everything simple, so it is easy to understand and not intimidating. I highly recommend him.