Great Support. Did not service my area, but gave me a ton…read moreof advice on the phone - send me links, walked me through a repair I can do myself. It's the kind of repair guy you want to have - honest, helpful, uncomplicated. Give them a call!

Even though my address is outside of Marshall's service area. He was helpful on the phone and…read morecorrectly diagnosed the issue of my refrigerator not working. He even told me it is not a difficult job. I end up ordering the part and fixed the fridge on my own. I really appreciate Marshall's help.

Would have given 0 stars if I could. They are the repair company included with my manufacturer's…read morewarranty. Cancelled appointments, and multiple times they have left me waiting for 4 weeks+ to have something repaired waiting on a part... turns out the part wasn't even needed. Terrible experience.

Our Samsung refrigerator kept icing over the icemaker, so I called Samsung for warranty repair…read more They approved the request and passed the work to Unique Repair services, who were prompt in scheduling an appointment and even enabled scheduling through text messaging. While initially Unique did have to Cancel my appointment due to lack of available parts (understandable due to Covid and supply chain issues), they promptly rescheduled my appointment for one week later when the necessary parts would be in stock. Herbert, the repair technician, came today wearing a mask, with a great attitude and an excellent skill set. He explained to me not only what the problem was, but how he was going to fix it and even taught me a few things about my refrigerator that I didn't know! I now have a working icemaker, and more importantly have met a person who truly cares about other people, his community and doing amazing work. I hope Unique repair services can clone Herbert so that every customer has an experience as good as mine. I have seen the other reviews here, and was very hesitant at first, but I also understand that positive reviews are hard to come by when responding to issues of broken appliances. I recommend asking for Herbert, you won't be disappointed!

Katie was here an hour before I expected. She fixed my dryer in about 10 minutes. The rates were…read morereasonable and she was professional and courteous. It was nice that she was a woman, as I am too and it can be uncomfortable to have an unknown man in your house, while home alone. The best part is my dryer won't end up in a landfill.

If I could give no stars I would. Here's the scoop...it is a scam in my opinion. There is no…read moreWestand Appliance Repair at the listed address (hair cutting place is what is shown on google). I called on a Saturday with a sick refrigerator. As the holiday was on Monday I did not think they could send anyone out. They scheduled an appointment for Tuesday evening. The technician called on Monday asking if he could come early. I said the appointment was for tomorrow but he could come on Monday if he wanted. He showed up at time indicated on Monday in a car with out of state license plate. He (Ronaldo) came in and did not even look behind fridge but saw I had set up a fan as I noticed the compressor fan was not coming on every time the compressor started. He called and ordered the compressor fan motor and was to return the next day. On Tuesday he called to say that they sent the wrong fan....the evaporator fan and not the compressor fan. He said he had called four places for the part and he did not know if the part was even made anymore. He promised to call back Wednesday with information. After this he did not call and when I attempted to call his number many times over the next three days he did not answer and voice mail box was full. I called the phone center for the next three days and spoke to customer service and they were also unable to reach him by phone or email. Meanwhile I took time to look up the part on line and found one within five minutes. I called customer service and they also did not call back. On Saturday, after dealing with this for a week, I called customer service and had difficulty getting through but after a few angry calls to the phone center who scheduled the visit. I finally got a call back. They had also been unable to reach Ronaldo. They agreed to not charge me for the service call.....will have to see about if this works out on the credit card bill as it is to soon to know for sure. Funny thing though, Ronaldo called me five minutes after this wanting to know what he had done for me and was trying to rectify the situation. My fridge is now working fine......a repairman came from another company...had the part on the truck and showed me where the coils were clogged that started the whole problem....Ronaldo should have at least told me that!! I thought it was insulation but it was dust build up!!

We called for an emergency appointment on the 4th of July. The owner was very understanding,…read morepersonable and showed up to fix our issue within 30 minutes. I highly recommend them.

From the owner: Local, family owned & operated small business specializing in all of your appliance, HVAC and…read morehandyman repair needs. Same-day service. 24-hour emergency service.

I am a realtor who serve the Northville and Novi area that has referred John to many of my client's…read morehomes and rental properties! I can't say enough good things about John! From start to finish, the experience was outstanding. He is incredibly skillful and knowledgeable, and his attention to detail really shows in the high-quality work he delivers. Whether it's a small repair or a larger project, he approaches everything with professionalism and care. What stood out most to me was how responsive and easy he was to get a hold of. Communication was clear and timely, and I always felt like my client's home was in good hands. It's rare to find someone this reliable and dedicated to doing the job right the first time. If you're looking for someone trustworthy who truly knows what they're doing, I highly recommend John for any work you need done around your home. He'll be my first call for future projects!

John is always quick to respond and takes action right away, which I really appreciate. He's…read moreprofessional, reliable, and offers reasonable pricing. He can handle just about anything related to the house--repairs, renovations, and more--so whenever there's an issue with properties I manage, I just reach out to John first, and he always finds a solution. Highly recommended!

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

We have used Romulus Appliance for the past 20 years for all our repair needs. They have always…read moregiven us great service and fast return phone calls. They also have given us great pricing for all the work they have done. Larry has always found how to fix our appliance with a repair that does not cost us as much as we thought we were going to have to spend. Call them first for all your needs!

Larry and Chuck repaired my washer door and installed a new garbage disposal and kitchen faucet…read more Professional and reasonable prices. Family business. I highly recommend!

The owner and repairman, Shawn, is very trustworthy and kind, and his service prices are very…read moreaffordable. I have always called Carmack for my appliance repairs. We always will. Thank you, Shawn. Mike and Dana.

Sean from Carmack did a wonderful job fixing our dryer. He was very pleasant, helpful and friendly…read more The price was very reasonable for his service and we will definitely be recommending his service to our friends and family when someone has an appliance that breaks again. Thank you!

Do NOT call this guy. he half assed the job…read more got paid, and didn't come back. I have children and was desperate for my fridge to be fixed. he took two weeks and when I told him the freezer and ice machine wasn't working, he said he'd come back and then ghosted us. the money I've lost, the food I've lost, and the headache I've gained isn't worth it. call someone that is a real professional. This one isn't it!

I had two men come out to look at my viking range top. I was told it needed a new part and it had…read moreto be ordered. This was on Feb. 18. I paid for the part and now I get no response. In fact when I called the number on by order form, which was different than the number on the website, I got someone who sounded like they just got out of bed. He said he would check into the order and get back to me. I haven't heard a word.

Worst experience ever. First they ordered the wrong glass, when the second piece finally arrived…read morethey broke something else on the oven installing it, then when a refund was requested and the technician was asked to leave they did not leave and refused to give a refund.

They are not to be trusted!! They said it would take 3 to 5…read moredays to get the part but wanted to get paid upfront $300.01 8 days go bye and they would not call me back! So I called my credit card and turned them in! Don't use this company!